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Dreyers - Product was made smaller with no notice.

  • by   Dec 24, 2009
  • Review #: 165545
Company Dreyers
Product / Service Fruit Bars
Location Pueblo, Colorado
Category Food Stores
Views 15
 

I wrote the Company and complained They answered and I answered them as follows:
RE: Response from Dreyers Case ID: 2278127"
From: ALVIN KAUMEYER (kaumeyer1@msn.com)
Sent: Thu 12/24/09 6:28 PM
To: dreyers@casupport.com

Save your coupons.
I guess you could have made the other bars larger. The problem with your thinking is the same as the auto companies, bigger profits no matter what the people think they don't know. You are right there are no more simple pleasures in life just greed.
Merry Christmas to you too.

Alvin Kaumeyer




--------------------------------------------------------------------------------
From: dreyers@casupport.com
To: kaumeyer1@msn.com
Date: Thu, 24 Dec 2009 16:02:04 -0500
Subject: Response from Dreyers Case ID: 2278127



Dear Mr. Kaaumeyer,
Thank you for your e-mail indicating your disappointment in the new Edy's Fruit Bar variety size.

Our Edy's Variety Pack No Sugar Added Fruit Bars have been decreased in size to align our bar sizes across the brand. With this change, the 12-count and 24-count bars are now the same individual size. We believe that our Fruit Bars continue to offer an excellent price value.


We do, however, appreciate your comments and will inform our marketing manager of your dissatisfaction with the new Edy's Variety Pack No Sugar Added Fruit Bars size.


Please watch your mail for some money saving coupons to be used toward future purchases of any Edy's product together with our appreciation for taking the time to contact our company.


Sincerely,
Lisa Valcarcel
Consumer Response Representative

Ref # N2278127
Ther must be something to get the greed out of our daily lives? 304a5d0

 
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