Discount Tire Complaints and reviews

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  • 167 complaints
  • $38,199 claimed losses
  • $229 average
  • 17141 since Apr 01, 2008

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Discount Tire
Main address: 20225 N. Scottsdale Rd. 85255 Scottsdale AZ
800-589-6789, , consumeraffairs@discounttire.com
Discount Tire reviews, Discount Tire complaints, read Discount Tire reviews, find Discount Tire reviews, Discount Tire scam reports
  • 167 complaints
  • $38,199 claimed losses
  • $229 average
Had an experience with Discount Tire?
Submit review ›
167 reviews found
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  • Apr 14
  • Mcdonough, Georgia
  • Defected Tires
  • 3
  • 10

I have been a customer of Discount Tire for over 20 years.. Today I got a flat and I changed it and took the tire to Discount Tire. The man took the tire and told me that it had a nail in it. I asked him to fix it. He replied. " the tire is toast because I drove on it when I got the flat." I drove about 30 feet after I got the flat. How can a tire get defected when it was driven 30 feet after the... Read more

Was this review helpful? 1 1

  • Apr 14
  • Pearland, Texas
  • Tires Sale
  • 7
  • 25

Discount Tire has lately been enforcing a policy that they won't sell you a tire that has a load rating less than the what the manufacturer recommends. It sounds reasonable, but the load ratings they claim come from the manufacturer are bogus and jacked up way higher than they need to be. Evidently this is to sell you a more expensive tire than you need or to minimize road hazard claims or... Read more

Was this review helpful? 0 0

  • Mar 25
  • Woodhaven, Michigan
  • Tire Service
  • 26

So I came in for the second time with an appointment @10:00am. I got here at 9:50, handed over my keys and sat down . 40 min later my car was still out In the parking lot. I came in for a simple rotate and balance that comes with the purchase of $900 Michelin tires. So don't bother with the appointment because you will wait an hour regardless. Called customer service.... then my car went in... Read more

Was this review helpful? 1 0

  • Jan 25
  • Wildwood, Florida
  • Service Appointment
  • 1
  • 30

I live a hour away from the nearest discount tire store so I always make appointments for my convenience. However it does no good! I had a 11:30 am apot and told it would be done within the hour. I was only getting my tires rotated. A hour later, my vehicle was just going back. It was so frustrating and time consuming! I need to make the extra effort to locate a quicker servicer. Maybe you should... Read more

Was this review helpful? 1 0

  • Jan 20
  • Albany, New York
  • Unprofessional Manager
  • 4
  • 69

I'M A FAITHFULL CUSTOMER BUT WHAT I EXPERIENCE HERE JUST GOT ME THINKING IF I WANT TO KEEP COMING BACK THIS HAPPENDED ON MONDAY JANUARY 20 2014 YOUR SO CALL MANAGER TO BE EXACT IS NAME IS ROB WAS SCREAMING AT A WORKER BECAUSE HE TOOK HIS LUNCH LATE WHILE THERE WAS ANOTHER WORKER THAT JUST WALKED OUT LIKE HE OWNS THE PLACE WHILE IM WAITTING FOR MY CAR IM OUTSIDE SEEN ALL THIS REALLY?? HE SHOULD... Read more

Was this review helpful? 0 1

  • Jan 12
  • Tires Installation
  • 3
  • 60

I went to this west Plano 75093 location because of the good reviews. Now I will never do business with ANY Discount Tire ever again. September 2013. I went on the Discount Tire website to see and price tires. I decided to buy four Michelin Primacy MXV4 V-rated for $131 each. Note: At the time I looked the Michelin Primacy MXV4 came in two types, V rated for $131 and H rated for $121. I printed... Read more

Was this review helpful? 0 0

  • Dec 18, 2013
  • Las Vegas, Nevada
  • Tires
  • 1
  • 57

I purchased 4 wheels (drag dr-33) and brand new tires exactly a year ago with "life time warranty."3 flat tires less than one year. I have purchased 3 wheels over $130.00 each because every time I get a flat tire there is damage to the rim. Three flat tires and new wheels in less than 3 months. I do not recommend anyone to waste their money in this place. I have called the customer service... Read more

Was this review helpful? 0 0

  • Dec 16, 2013
  • Fulton, New York
  • Auto Repair Charge
  • 5
  • 98

Well ladies here's a word to the wise for ya about car care. My downstairs neighbor went to Mavis in Fulton today to purchase 2 new tires on her BRAND NEW VEHICLE with less than 10k in miles on it. She only agreed to buy 2 tires which they told her would be 149 tax out the door. 1hr and 45mins later they came to her and said her car was dangerous to drive cause the alignment was out so horrible... Read more

Was this review helpful? 0 1

  • Dec 09, 2013
  • Longview, Texas
  • Falken Tires
  • 1
  • 61

Purchased 4 L315/70R17 121/1180 Rocky Mountain Falken tires from Discount Tire in Longview, TX. (I did notice while the installation was being done that the guy had to raise the hood about 20 times while he was balancing one of the tires...I should have had them stop immediately and leave) Upon leaving the store I immediately noticed an excessive vibration and pulling very hard to the left. ... Read more

Was this review helpful? 0 0

  • Dec 07, 2013
  • Maple Grove, Minnesota
  • Tires
  • 43

Brought my Acura in for new set of tires to their Maple Grove MN location. Told me that it would take 2 hours. 4.5 hours later the new tires were still on the rack and not on my car. Fortunately I left the vehicle so I wasn't waiting around. I knew they were busy and would have preferred they inform me that they could not service me. One thing I have disdain for is being misled. I spoke... Read more

Was this review helpful? 0 0
 
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