Delta Cargo mess.
Sept 23 2013
I call Delta Cargo to ship 30 Adult Normal Female Ball Pythons to Chicago.
They told me I had to be a verified shipper and told me how to apply so I did on line.
October 7 2013
Still no response from Delt so I call the Delta Cargo #800 352 2746 Talked to a lady named
Elliot who informed me that I did not have to be a verified shipper to ship Live harmless
reptiles with Delta Cargo so I asked about packaging, Cardboard, plastic I told her I shiped in
heavy duty plastic containers VIA Alaska Airlines before would that work "YES" she then told me
was it had to be this size 40"X27"X30" or 36"X24"X26". Ok so I set Booked a flight and all is
Your Booking Details are as follows:
Reference Number 09071904 Overall Status : All Confirmed
Overall Routing LASMSPDLORDDL
Address: 75 SOUTH 6140 WEST
HURRICANE US UT
Phone: 435 668 9053
Booking Contact: PHILLIP
Phone: 435 668 9053
Address: 3020 NORTH CLYDOURN AVENUE 2
ORD US IL
Phone: 847 624 0307
Issuing Agent / Forward
Total Pieces 1 Dimensions Provided: (D40*27*30IN*1)
Actual Weight 100.0 LB
Dimensional Weight 168 LB
Volume 18.75 CF
Description LIVE NON VENOMOUS REPTILES
Commodity Code D0187
Declared Value NVD
Product LIVE ANIMALS
Special Handling Codes AVI AVC
October 8 2013
I call the (Delta Cargo, Vegas #: 702 261 5502 Address: 6055 Surrey St #117, Las Vegas, NV 89119)
Just to confirm that I could use the heavy plastic container to ship in and that it was all good before I drive 6 hours round trip to drop them of "Scott" Said that would work I so happy to finally get these girls shipped out.
October 9 2013
I take the day of work to get ready for shipment I went to Lowes and bought their heaviest storage tub and some lumber and pegboard and headed home to put the shipping container together as I was told by two people now that it would work. Took an hour to get a two level shipping container built so that the girls would not get smashed. 7:30 PM I started bagging snakes 8:15 I was loaded up and hit the road. 2 1/2 hours later I show up at Delta Cargo drag the container inside weigh it and fill out the paper work and then this manager comes over and is afraid to even touch the container to see how heavy maid it is makes me open to inspect I spend an hour waiting on them to call around to see if its ok to ship in a heavy duty plastic container nobody knows so the manager decides not to accept the package.
October 9 2013 1:45 AM
I get home unbox all the animals and put them away.
So form 4pm on the 8th to 1:45 on the 9th spent getting a shipment ready because of Elliot and Scott said it would work.
Cost of this Delta Booking
$320 2 days off work because of taking so long to get done.
$3000 Refund to customer
$250 Re-advertise animals in hope of selling them quickly since I don't have the proper place to house them now.
$46 materials for shipping container.
Total cost of 2 phone calls to Delta Cargo $3821.50!!
Thank you Delta Cargo.
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