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Davison Inventions's reply to:

  • Aug 15
  • Professional Services
  • Havre, Montana
  • Invention
  • 74
  • REVIEW RATING 4/5

To Mr. Joseph Gilbert - Report # 683524, You have been a valued client since first contacting us in 2013. We understand that customer service is vital in all businesses and is imperative when operating a successful business. Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. From the time of an initial contact,... Read more

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Davison Inventions's reply to:

  • Aug 14
  • Professional Services
  • Russell Springs, Kentucky
  • Davison Inventions Patent
  • 34
  • REVIEW RATING 4/5

To Ms. Ginger Devore - Report # 683033; We understand that customer service is vital in all businesses and is imperative when operating a successful business. At the outset, it should be noted that you contacted Davison on 07/15/2014 and provided information related to your product idea. However, you did not enter into any contract for services and you have not made any payment to Davison. The... Read more

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Davison Inventions's reply to:

  • Jul 30
  • Professional Services
  • Boston, Massachusetts
  • Davison Invention
  • 102
  • REVIEW RATING 5/5

To Ms. Bernette Carter - Report # 674562, We understand that customer service is vital in all businesses and is imperative when operating a successful business. At the outset, it should be noted that prior to the current complaint, the last communication with you was on October 11, 2012 – nearly four years ago. Such an extended delay before raising a concern weighs against the veracity of your... Read more

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Davison Inventions's reply to:

  • Jul 13
  • Professional Services
  • Prince George, Virginia
  • Davison Inventions Patent
  • 137
  • REVIEW RATING 5/5

Davison has no record of a client by the name of “Don Won”, or any contact with the provided e-mail address. Your identification is based upon the provided phone number. Without speculating on the reason you attempted to hide your identity, the comments in your post will be addressed; Initially, your post implies that Davison provided advice to you about the filing of a patent application. ... Read more

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Davison Inventions's reply to:

  • Jul 06
  • Professional Services
  • New Haven, Indiana
  • Invention
  • 119
  • REVIEW RATING 5/5

Your post is merely a reiteration of your original complaint - Report #646287. As detailed in the response to that complaint, the following facts summarize your project; 1. You contracted for the design and construction of a product sample, packaging and presentation material. 2. In September 2013, Davison provided a proposed design to you. You approved the design in writing. 3. Based upon... Read more

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Davison Inventions's reply to:

  • Jul 03
  • Professional Services
  • Invention Services
  • 288
  • REVIEW RATING 5/5

We understand that customer service is vital in all businesses and is imperative when operating a successful business. Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. From the time of an initial contact, through the research and development of a new product idea, to the presentation of a client’s product sample,... Read more

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Davison Inventions's reply to:

  • Jun 24
  • Professional Services
  • Riverdale, Michigan
  • Invention
  • 128
  • REVIEW RATING 4/5

We understand that customer service is vital in all businesses and is imperative when operating a successful business. Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. When a client has a reasonable complaint, Davison will, in good faith, work with the client to reach a fair resolution. This reasonableness and... Read more

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Davison Inventions's reply to:

  • Jun 06
  • Professional Services
  • Invention Services
  • 244
  • REVIEW RATING 5/5

To Mr. Stanley “Joe” Blasco - Report # 646287 We understand that customer service is vital in all businesses and is imperative when operating a successful business. Unfortunately, your post contains false and defamatory comments. Your post misrepresents the nature of the services contracted by you and provided by Davison. Further, your post makes unsubstantiated and derogatory comments. While... Read more

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Davison Inventions's reply to:

  • May 28
  • Professional Services
  • Cincinnati, Ohio
  • Invention Research
  • 154
  • REVIEW RATING 5/5

To Ms. Tiffany Gooch - Report # 641562 We understand that customer service is vital in all businesses and is imperative when operating a successful business. Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. From the time of an initial contact, through the research and development of a new product idea, to the... Read more

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Davison Inventions's reply to:

  • May 27
  • Professional Services
  • Milwaukee, Wisconsin
  • Invention
  • 125
  • REVIEW RATING 5/5

To Ms. Delores McGee - Report # 641489, We understand that customer service is vital in all businesses and is imperative when operating a successful business. Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. At the outset it should be made clear that you have made absolutely no payment to Davison. Your post... Read more

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