Davids Bridal Complaints and reviews

Davids Bridal reviews, Davids Bridal complaints, read Davids Bridal reviews, find Davids Bridal reviews, Davids Bridal scam reports
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Industry: Weddings
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  • 275 complaints
  • $73,759 claimed losses
  • $268 average
  • 18661 since Jan 29, 2008

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Davids Bridal
Main address: 1001 Washington Street 19428 Conshohocken PA
877-923-bride, , customerservice@dbi.com
Davids Bridal reviews, Davids Bridal complaints, read Davids Bridal reviews, find Davids Bridal reviews, Davids Bridal scam reports
  • 275 complaints
  • $73,759 claimed losses
  • $268 average
Had an experience with Davids Bridal?
Submit review ›
275 reviews found
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  • Apr 04
  • Norridge, Illinois
  • Customer Service
  • 1
  • 19

When I was shopping for my wedding dress, I compared both small boutiques and larger retail chains. I ultimately selected my local David's Bridal, because I figured that, being a big chain, they wouldn't close their doors and bail on me. The store has been there most, if not all of my life, so I really trusted that the store would be there for me throughout my whole wedding process, as the... Read more

Was this review helpful? 0 0

  • Apr 03
  • Fresno, California
  • Dress Purchase Assistance
  • 3
  • 33

Went in tonight looking for a dress to wear to my nieces Quinceanera. The young lady at the front desk asked me to sign in, so I did. I browsed around and found 3 dresses (with the help of my mom and niece), not 1 employee offered to assist me. Finally walked over to the dressing rooms, an employee made eye contact with me and didn't say a word, she kept walking passed me. My mother went to the... Read more

Was this review helpful? 1 0

  • Apr 02
  • Awful Customer Service
  • 27

Every contact with the Kennesaw, GA store has been dreadful. Upon arriving our appointment we were given an associate who told us she just started working at Davids Bridal. We were consigned to tiny corner with no mirror access. The associate took forever to bring dresses to try on. My daughter did choose a dress - imagine our shock when it turned out that the dress our associate ordered was t h... Read more

Was this review helpful? 1 0

  • Mar 16
  • Madison, Wisconsin
  • Products Return
  • 1
  • 42

I should have known better when I called to schedule an appointment and the woman on the phone sounded like she had the education of a 5th grader, but I purchased items (not the dress) for my wedding anyway. Well 2 weeks after we found out we were having a little bundle of joy so I won't fit into the slip nor will I need fake *** for my wedding coming up. They accept NO RETURNS. I understand... Read more

Was this review helpful? 0 2

  • Mar 11
  • Atlanta, Georgia
  • Bridal Gown
  • 29

I'm getting married in April. I tried on bridal gowns and bridesmaids gowns with David's Bridal. And it was not just one location, my girls ordered their dresses in different states/stores. When I went for my bridal fitting they had so much going on I felt like I was wasting their time. When I took my girls to find their dresses the rep was not helpful and rude the entire time. She kept telling... Read more

Was this review helpful? 2 1

  • Feb 28
  • Lafayette, Indiana
  • Horrible Customer Service
  • 3
  • 40

This is a span of over 2 different visits to David's Bridal. First of all the person who originally helped with my appointment to help with my dress, didn't even want to consider what my bridesmaids like, but after me telling her to please bring what they liked she brought them. On top of it, we kept telling her I didn't like the foo foo stuff but she kept bringing big poofy dresses. In the... Read more

Was this review helpful? 1 0

  • Feb 27
  • Flint, Michigan
  • Bridesmaids Dress
  • 3
  • 50

I purchased a bridesmaids dress for a March 2014 wedding in November of 2013. The wedding has been postponed to a date unknown and I'm pregnant and will most likely not be able to be in the wedding now. David's Bridal will not refund my money even though they do not have my signature on a receipt or any other paperwork indicating they outlined their lack of return policy to me. It took two phone... Read more

Was this review helpful? 1 3

  • Feb 12
  • San Luis Obispo, California
  • Rude Service
  • 43

I came in as. A bridesmaid with the bride, we both were looking for dresses. The consultant measured me right out in front of everyone and then was talking about my size way too casually for someone who should be professional. Then the bride tries things on, and the consultant picks things out outside her budget, tells her that her body type is going to be hard to fit! And much more. Hated my... Read more

Was this review helpful? 0 0

  • Jan 22
  • Dallas, Texas
  • Bridal Store Appointment
  • 57

My family and I went this past Saturday to the David's bridal in frisco, tx. We did not have an appt because we came from a bridal show. When we came in they said it would be hard to get help but we can self serve ourselves, in which we did. I don't mind self serve as long as I can try on a dress.. When we made it to the Vera Wang section I had a VERY rude lady come up to me stating that because... Read more

Was this review helpful? 0 1

  • Jan 21
  • Rockville, Maryland
  • Rude Employees
  • 1
  • 65

I drove over an hour to meet my future mother in law to do some wedding dress shopping. Me and my future mother in law went wedding dress shopping for the first time on Jan 29, 2014 at 11:00 at the David's Bridal on Rockville Pike in Rockville, MD. When we walked in to check into our appointment, it was very crowed, we first thought that it was due to the sale that was going on. As I checked in... Read more

Was this review helpful? 1 1
 
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