Credit Acceptance Complaints and reviews

Credit Acceptance reviews, Credit Acceptance complaints, read Credit Acceptance reviews, find Credit Acceptance reviews, Credit Acceptance scam reports
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Industry: Auto Financing
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  • 93 complaints
  • $211,097 claimed losses
  • $2,270 average
  • 18723 since May 31, 2008

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Credit Acceptance
Main address: 25505 West Twelve Mile Road 48034 Southfield MI
1-800-634-1506, 1-800-716-7376, , http://www.creditacceptance.com/feedback.aspx
Credit Acceptance reviews, Credit Acceptance complaints, read Credit Acceptance reviews, find Credit Acceptance reviews, Credit Acceptance scam reports
  • 93 complaints
  • $211,097 claimed losses
  • $2,270 average
Had an experience with Credit Acceptance?
Submit review ›
93 reviews found
Show first:

  • Jan 22
  • Newark, New Jersey
  • Superior Protection Plan
  • 1
  • 30

superior protection plan is a huge scam. I advise any of you who are thinking about investing in this auto warranty to reconsider. I've had nothing but problems with my extended warranty.they will do everything in their power to get out of paying for a covered repair. It is not worth the aggravation of calling again and again getting the same answer because all the reps are in the same office. Do... Read more

Was this review helpful? 1 0

  • Dec 11, 2013
  • Albany, Georgia
  • Due Date Charges
  • 72

When you finance a car, you enter into an agreement, the Note, in which you agree to pay an amount by a certain day. The due date. If you don't pay the amount on the due date, your loan is late. End of story. However, most states allow for a 'grace' period - a period of time (10 days or so) in which you are late but may NOT be charged a late fee. It's the law folks. So, what CAC tried to do... Read more

Was this review helpful? 1 3

  • Dec 09, 2013
  • 2006 Nissan Altima
  • 1
  • 71

I purchashed a 2006 nissan altima for $13000 the car was a nightmare I spent 4000 in repairs alone plus I already paid them over 8000 on the car I was paying 400/mnth for a car that didn't run I finally decided I wasn't going to pay for it anymore and surrendered the car then CA said because of the towing fees I still owe them 11590 for the car that's only worth 3500 in good RUNNING condition I... Read more

Was this review helpful? 4 0

  • Nov 25, 2013
  • Credit Accounts
  • 47

I purchased a 2004 jeep liberty......it is a crappy car!!!! I paid a 3000 dollar down payment to only end up paying 17000 for it I am the *** person in this I could have got a cosigner!!! I will never do this or let anyone else cause it doesn't help ur credit that much. Deskins didn't help the situation or explain anything or try to help in any other way.....I really would find another way to get... Read more

Was this review helpful? 1 0

  • Nov 15, 2013
  • Herndon, Virginia
  • Auto Loan Services
  • 49

I hate Credit Acceptance. They just take advantage of people with flaws in their credit. My car was totaled on Labor Day when it was parked on the road. I received my half of the check from the insurance company of the at fault driver on 10/01/13. It is now 11/15/13 an Credit Acceptance claims they never received the payoff amount of $2,266. I have already overpaid Credit Acceptance $239.83.... Read more

Was this review helpful? 0 0

  • Oct 14, 2013
  • Rv Loan
  • 82

I bought an SUV from a dealer which put us with Credit Acceptance to finance the Vehicle for us. Now they told us that they couldn't pay the sales tax for it because the vehicle in AR has to be Registered first. Which isn't correct, but I advised them I needed time to get some money together to pay for this, but they wouldn't push the payment date ahead, now I have a house hold of 6 and $900... Read more

Was this review helpful? 0 0

  • Oct 01, 2013
  • Little Rock, Arkansas
  • Car And Car Loan
  • 1
  • 88

When we contacted credit acceptance, a voluntary repossession was advised by the company. Once the voluntary repossession was processed, we received the paperwork in mail. Also a call was made by me to the company, to confirm I wasn't going to be charged for vehicle nor be held responsible. The representative said we will not be held reliable for any payments due to it was less than 30 days we... Read more

Was this review helpful? 1 1

  • Sep 09, 2013
  • Barre, Vermont
  • Auto Credit
  • 2
  • 169

My husband and I went to a local small car dealer called Poulin Auto in our town. Being that I was in immediate need of a car with a young child. I was never told the price of the car when signing even though I had asked. I had asked of everything what fixed and the car was in operating condition to our state laws. We purchased a 2008 Chevy Trail Blazer that had a 100k on it. I knew it had high... Read more

Was this review helpful? 6 4

  • Sep 03, 2013
  • Mt. Pocono, Pennsylvania
  • Payment Arrangements
  • 4
  • 183

Payment was submitted and it arrived 3 days after the due date. The vehicle was picked up without notice, within a day, taken to an undisclosed location, plates to another and was ready for auction immediately Without notice. Went to auction house to retrieve vehicle, needed to pay for a new key, which was " lost " before I could get my vehicle . Had to pay towing, return plate fee and release... Read more

Was this review helpful? 1 0

  • Aug 10, 2013
  • Vehicle
  • 4
  • 251

I need to get everyone's opinion on this situation. I purchased a vehicle from Credit Acceptance in December of 2011. The transmission went out on me in June. I called both the dealership and Credit Acceptance to see if i could trade the vehicle and get another one. I told them that i wasn't going to pay for a vehicle that i wasn't working. After CA checked on the cost of the vehicle ($4000)... Read more

Was this review helpful? 2 2
 
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