Cookies By Design Complaints and reviews

Cookies By Design reviews, Cookies By Design complaints, read Cookies By Design reviews, find Cookies By Design reviews, Cookies By Design scam reports
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Industry: Food Vendors
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  • 40 complaints
  • $1,302 claimed losses
  • $33 average
  • 1792 since May 09, 2008

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Cookies By Design
Main address: 5585 Rio Vista Drive 33760 Clearwater Florida
877-770-PODS (7637), 1-866-229-4120, , http://www.pods.com/About-Pods/Contact-PODS.aspx
Cookies By Design reviews, Cookies By Design complaints, read Cookies By Design reviews, find Cookies By Design reviews, Cookies By Design scam reports
  • 40 complaints
  • $1,302 claimed losses
  • $33 average
Had an experience with Cookies By Design?
Submit review ›
40 reviews found
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  • Feb 19
  • Harrisburg, Pennsylvania
  • Valentines Day Cookies
  • 1
  • 10

For all my LGBT friends...Cookies By Design sucks and I felt like they were a little homophobic. After I mentioned to them that my BOYFRIEND did not receive his Valentine's day cookies on time, and it when he did get an something yesterday (the 18th), it was the complete wrong order. The women on the phone refused to refer to him as my boyfriend and called him my "friend" and I had to fight with... Read more

Was this review helpful? 1 1

  • Feb 06
  • Dallas, Texas
  • Gift Basket
  • 1
  • 13

I ordered a Christmas cookie bouquet to be delivered to a friend in the Dallas metro plex. Two weeks later I found out the bouquet was not received because my friend had recently moved in town. I contacted Cookies by Design who said they had left the cookies on the porch of the mistaken address. Nowhere on their website does it say they leave warm cookies on porches. Their online policy does... Read more

Was this review helpful? 0 0

  • Jan 04
  • Birthday Bouquet
  • 12

I had ordered on january 1st a basket of cookies that where supposed to be sent to blake feinstein on january 3rd in tryrone georgia. the order number is 1784527. When I placed the order to go to georgia I had apparently as I had pressed the right state but some how it had ended up with pennsylvania. I had not pressed that state. I also apperently did not have the street address on there but when... Read more

Was this review helpful? 0 0

  • Oct 14, 2013
  • Pasadena, California
  • Cookies Basket
  • 1
  • 28

Presentation for Boss's day gift looked so cute online. I ordered for my boss - just delivered today. Hmm - got a large basket (too big for the dozen cookies I ordered, so it looked 1/2 full) with individually wrapped cookies, all lying down in the basket. The basket itself was wrapped in cellophane. Picture on the website has them fanned out and displayed. Will try to post a picture of... Read more

Was this review helpful? 0 0

  • Sep 05, 2013
  • Disturbance
  • 1
  • 36

At around 8:30, a Mexican man came to my door with an open cardboard box. he arrived in an unlabeled SUV and did not have a t-shirt with a logo on it or anything. As I'm sitting on my couch and my dad is answering the door, I'm wondering what the *** is going on. The cookies were good though and there weren't any other problems but the fact that a stranger in an SUV arrives at my house in the... Read more

Was this review helpful? 0 0

  • May 06, 2013
  • Overland Park, Kansas
  • Cookies
  • 50

Do not order from Cookies by Design in Overland Park KS. First off for 4 cookies it came to $53.00, 2nd there are no guarenteed delivery times. It could be 12pm until anywhere til 5. Does it say that on the website?? NO. When I called to see if I could get it ASAP, they said sure, we will get you to the top of the list (coworker last day, leaving) 2:00 rolled around, no cookies. Called again and... Read more

Was this review helpful? 1 0

  • Mar 07, 2013
  • Atlanta, Georgia
  • Cookie Bouquet
  • 61

We received a get well basket of cookies for our daughter. Her comment on the cookies? "YUCK!" We tried them as well, not yuck, dry, lack of sugar, and dense; might OK dipped in coffee. Not cookies for children. I called Mon a.m. and left a detailed voice mail for the owner and asked if she could replace them with chocolate chip, etc. No reply. I called back Mon p.m. & spoke with a SVC rep,... Read more

Was this review helpful? 0 0

  • Feb 27, 2013
  • San Rafael, California
  • Cookie Bouquet
  • 73

I ordered a 40th Birthday cookie bouquet well in advance. I was charged an outrageous amount for delivery, but I swallowed hard and paid it because I wanted this cookie bouquet to be a surprise. Guess what? Despite having a confirmation number from Francis (the rep who placed my order) and paying almost $10 per cookie when it was all said and done....Cookies By Design never delivered the... Read more

Was this review helpful? 0 0

  • Feb 19, 2013
  • Colorado Springs, Colorado
  • 1
  • 59

I realize millions of people get passed up for jobs and blown off, and lead on etc, etc. But when a manager makes you think you have the job, tells you to call and call and call and says she'll get back to you and your never gotten back to, it tends to *** you off. Then a couple weeks later you go in and are told that she gave the job to a FRIEND who is OUT OF THE COUNTRY and won't be... Read more

Was this review helpful? 0 6

  • Feb 15, 2013
  • 65

I ordered a basket of cookies for Valentine's Day that wasn't delivered until well after business hours (after 5:30 p.m.), so the recipient didn't receive it until the next day. It took me six tries to reach someone on the phone, who was rude and offered nothing to make up for the failure. Her retort was that the cookies were delivered and that it was their busiest day of the year, and that they... Read more

Was this review helpful? 0 0
 
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