Clear internet Complaints and reviews

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  • 129 complaints
  • $57,316 claimed losses
  • $444 average
  • 8493 since Dec 31, 2009

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Clear internet reviews, Clear internet complaints, read Clear internet reviews, find Clear internet reviews, Clear internet scam reports
  • 129 complaints
  • $57,316 claimed losses
  • $444 average
Had an experience with Clear internet?
Submit review ›
129 reviews found
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  • Mar 31
  • Monroeville, Pennsylvania
  • Internet Acess
  • 1
  • 3

I Subscribed to CLEAR over a year ago. The Website stated a $100.00 rebate after the initial purchase would be paid. I have never received that money from CLEAR. I spoke with a representative about some other problems, and when I asked about the rebate, he completely ignored my question. I repeated the question several times, and I was never given an answer. I was ignored completely. Several... Read more

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  • Jan 25
  • Philadelphia, Pennsylvania
  • Internet Service
  • 10

complain about outrageous policy of CLEAR company Approximately 8 months ago I tryed get internet service from CLEAR. Company sent me modem, but it not worked. Company sent me one more modem, this not worked also. After 2 weeks of phone communications with company representatives they made decition that service in my area impossible because have no signal. Company sent me label for UPS and ask me... Read more

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  • Jan 20
  • Atlanta, Georgia
  • Clear Internet Service
  • 8

I originally signed up with Clear for several reasons, guarantee that the rate would never change, i had unlimited bandwidth usage, I did not have to wait for service people to come and install anything...okay so the promised speed was a joke, I figured for a flat rate of $50/month with unlimited bandwidth I couldn't complain. Well!!! suddenly I receive an email notification that my lifetime... Read more

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  • Jan 15
  • Clear Internet
  • 16

I've had CLEAR internet for about a year now and it's a joke. I wouldn't recommend it to nobody. Don't purchase this cause its a trap. $49.99 a month was what i was paying at first and now im paying and extra $5.00. For what though? Its not like my connection has improved. Im telling its a scam. Look the first couple of months they provide you with really good internet connection.(thats the trap... Read more

Was this review helpful? 1 0

  • Nov 14, 2013
  • Clear Internet Service
  • 17

Clear internet should be out of business! We recently moved and get NO service anywhere in our new place so I called to cancel. I have an account credit of $25 and they REFUSE to refund MY money!!! Saying it was a prepay for next months bill! Even though I will not have service next month!!!! What a scam!! They tried to offer me to pay $35/mo instead of $50 to keep the same crappy service and... Read more

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  • Nov 11, 2013
  • Clear Internet Connection
  • 44
Clear internet - Clear download speed is less than 0.60 and not worth the money had it for years and its never been this slow....

First thing in the morning i get good download speed up to 6.00 mps but dont last long at all it drops to 0.60 mbps and at night is as low as 0.13 mbps thats worst than dial up. and there costumer service is just as bad you cant barley understand them and they tell me its nothen they can do about it because they claim its to many people connecting to the tower . i been with them for 3 years and... Read more

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  • Nov 07, 2013
  • Washington, District Of Columbia
  • Unresponsive Service
  • 2
  • 49

I have had Clear for three years. It was wonderful, no problems, rarely lost service and when I did, it was only for a few minutes. I am still at the same location, the amount of time that I spend online has not changed, I have the same plan, however, since Oct 12, 2013, the service has deteriorated to the the point that I am canceling. I can't do anything. If it response, it is so slow that it... Read more

Was this review helpful? 1 1

  • Oct 05, 2013
  • Clear 4G Wireless Internet
  • 2
  • 33
Clear internet - Good connection, Horrible speed, Cant change plan

First let me say i am paying for the 6 meg pipe. For the past month or two I was getting fluxuating signals anywhere from 11 to 16 CINR. I was also getting DSL or below speeds, many times it was slower than dial up. Recently I moved the modem and now have a great connection of 20 - 21 CINR. However my speeds are still below half a meg. Since I cannot get over a meg, I decided to downgrade my... Read more

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  • Oct 01, 2013
  • Carrollton, Texas
  • Clear Internet And Wireless Usb
  • 26

I have had Clear fro about three years but in the last year at the same location the signal has dropped off and gone out many times. They sent me a new box which fixed nothing. I was very satisfied with the performance but it seems that it suddenly got much worse and calling customer service was frustrating and mostly a waste of time. I now live within a large metroplex with towers all around me... Read more

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  • Sep 12, 2013
  • Positive Experience
  • 1
  • 24

I have had CLEAR wifi for five years and I have to say that I am very pleased with their product. I live in the suburbs of Chicago and my Clear service rarely buffers and is very reliable. In fact I am so pleased with Clear that I have added Clear Internet service to my company which includes approximately 60 different accounts. The product is terrific. a a a a a a a a a a a a a a a a a a a a... Read more

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