Checksmart Complaints and reviews

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Industry: Loans and Mortgages
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  • 17 complaints
  • $2,275 claimed losses
  • $134 average
  • 3150 since Mar 06, 2008

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Checksmart
Main address: 7001 Post Road 43016 Dublin Ohio
1-800-837-0381, , http://www.checksmart.com/CommentsForm.aspx?TypeId=6
Checksmart reviews, Checksmart complaints, read Checksmart reviews, find Checksmart reviews, Checksmart scam reports
  • 17 complaints
  • $2,275 claimed losses
  • $134 average
Had an experience with Checksmart?
Submit review ›
17 reviews found
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The Branch Manager at 35th Ave and Bell in Phoenix is horrible. She does not even know what customer service means and the corporate office plays dumb like they don't know anything about it.

  • Feb 25
  • Dayton, Ohio
  • Loan Due
  • 8

I was a CheckSmart customer for YEARS. Here in 2014, my health hasn't been the best, therefore I have missed a lot of work. I had a loan due at the end of January, could not pay it. They sent the check to my bank, making my account negative. Now, I receive nothing but harassing call after harassing call. They do not listen to you when you tell them you cannot get called at work. They do not... Read more

Was this review helpful? 0 0

  • Jan 27
  • Toledo, Ohio
  • Rude Employees
  • 1
  • 22
Checksmart - Corporate employees are rude as ***

BAD company, rude employees, stores are not willing to work with you. Do NOT LOAN FROM THEM I was returning their calling and the corp employee, was just rude as ***, I got hung up on, and when I called back, the supervisor acted like he didn't care. I missed some days of work due to snow emergency lv 3 for 4 days, and the company and store didn't want to work with me or give an extension, after... Read more

Was this review helpful? 0 1

  • Dec 17, 2013
  • Cincinnati, Ohio
  • Interest Rates
  • 26

Never do business with checksmart. They are thieves who will trap you into a never ending cycle of fees and illegal interest rates. The employees of this company are disgusting trashy losers who don't know what customer service means. Checksmart is the worst payday loan mortgage insurance place ever stay away from them. The biggest mistake I ever made in my life was doing business with them. I... Read more

Was this review helpful? 0 0

  • Nov 19, 2013
  • Loan Payment
  • 25

I come in here to pay my loan faithfully I'm never late or anything I'm consitantly treated lime *** by the young hispanic woman that work there I'm in no way rude to thw m so there for They need to learn what cuatomer service is I will never in my life come here again amd I will give bad fred back to anyone that asks me I really didn't appreciate the way that I was treated today and by no means... Read more

Was this review helpful? 0 0

  • Sep 27, 2013
  • Checksmart Payday Loan
  • 1
  • 249

I have had an account with them for years, well in the ;ast couple weeks my hours at work were cut, forst time in 13 years and i couldn't pay them back. They have made thousdands off me, but needless to say I called trying to fix it with payments and they screamed at me i have been hung up on and just treated like trash! They're calling my 80 year old mother saying I was supplying fraudulant (sp)... Read more

Was this review helpful? 0 1

  • Jun 26, 2013
  • Portsmouth, Virginia
  • Loan Place
  • 52

The interest rates is unbelievable you borrow $500 you get $495 and then you end up paying back $800. They are a RIP OFF! Don't even bother speaking to the corporate office because they are as nasty and rude as the manager at the Western Branch location. Don't bother making a payment arrangement with them because they will garnish your check anyway. Once I pay my loan back I will NEVER do... Read more

Was this review helpful? 1 0

  • Jun 10, 2013
  • Cleveland, Ohio
  • Pay Day Loan
  • 81

I admit that I made an error, I forget to deposit sufficient funds to cover the check, when it was due. I got caught up in paying other bills. I thought I had a cordial arrangement with the office with a history of on time payments. I to let them know that I was willing to pay on my next paycheck the clerk Brian said that he would make a notation on my account....Not! I got a message from my... Read more

Was this review helpful? 2 0

  • Apr 30, 2013
  • Portsmouth, Virginia
  • Payday Loan Managed By First Virginia
  • 3
  • 116

I have been with this company for over 3 years. Going to them when I needed extra money. This year has been particularly difficult due to an illness in my family. I was paying them and keeping in touch to let them know when I could pay. The last couple of phone calls the person in collections and their manager yelled and yelled and yelled at me because I was late paying. So I told them... Read more

Was this review helpful? 2 9

  • Feb 07, 2013
  • Painesville, Ohio
  • Payday Loan
  • 1
  • 90

This is not directed at the Painesville store this is Corporate's issue. Your company is not customer friendly . You charge and make allot money on fees, and make customers feel as tho they are going to the DMV. When you walk in you hear "we will be right with you" and IF your lucky 25 minutes later your at the counter. For the amount of money I pay you in fee's you would think you would be... Read more

Was this review helpful? 1 4
 
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