Cheap Caribbean Complaints and reviews

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  • 30 complaints
  • $28,567 claimed losses
  • $952 average
  • 7295 since Aug 11, 2008

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Cheap Caribbean
Main address: 2003 S. Easton Road Suite 100 18901 Doylestown PA
1-800-915-2322, , reservations@CheapCaribbean.com
Cheap Caribbean reviews, Cheap Caribbean complaints, read Cheap Caribbean reviews, find Cheap Caribbean reviews, Cheap Caribbean scam reports
  • 30 complaints
  • $28,567 claimed losses
  • $952 average
Had an experience with Cheap Caribbean?
Submit review ›
30 reviews found
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Signed-up for Cheap Carribean's Newsletter to receive a $50.00 savings when booking online. Received promocode "WELCOMEFEB50". Having this code in hand, I continued to book an expensive family vacation online thinking I would save $50.00, but there was no place in in the reservation process to enter a promocode. I thought that maybe the the $50 dollar savings, as advertised, would be credited at... Read more

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A few years ago I was given an image from CheapCaribbean to use in a banner ad. More recently I have discovered that they provided that image without owning the rights to use it and now I am being sued for THEIR fraudulent use of that image. They even admitted to their responsibility in an email. After nearly 2 YEARS of trying to get them to finalize responsibility for their actions they still... Read more

Was this review helpful? 0 0

The agent said this was a great price and it wouldn't go more than $100 lower than my price at the most but I would probably lose the flights if I waited and they would probably go up. I'm a sap to believe him but I gave into the pressure to book or loose the flights. Now 4 days latter it is $800 cheaper and they say tough it's too late to do anything. I filed a complaint with my credit card... Read more

Was this review helpful? 0 1

I booked a trip to the Dominican Republic for July 2013 and I had read several awful reviews of that resort but decided to give them a try anyway. Before we left I called Cheap Carribean to change resorts because I had read that unless you were VIP, your service there would be horrible. The agent assured me that booking through them made us VIP and not to worry. Big Fat Lie!! We got terrible... Read more

Was this review helpful? 0 0

My bf and I spent 6 nights in Riviera Maya-Mexico (Grand Oasis Tulum). For 4 whole days, the hotel did not have electricity of water (yes, no water even to use the loo). We saved that money for these special vacations and ended up being a complete nightmare. We got a letter from the hotel making themselves responsible for this and agreeing to give all our money back. Now cheapcaribbean are... Read more

Was this review helpful? 0 0

I only have had problems with this company. Once they have your money - you are done for. Heaven help you if you need to change anything or cancel. I had to cancel. They hit me with penalties - which I accepted. But the penalties really come into play when you rebook - they are impossible to deal with - they restrict the spend and BE CAREFUL the airline credit requires an additional $175 to book.... Read more

Was this review helpful? 0 8

I BOOOKED TRIP ONLINE FOR 3 ADULTS 1 CHILD AND WAS GIVEN PRICE FOR ROOM WITH 2 DOULE BEDS. WHEN ARRIVED AT HOTEL I WAS TOLD I WOULD HAVE TO PAY EXTRA $280 FOR 2 DOUBLE BEDS INSTEAD OF 1 KING AND SOFA SLEEPER. I CONTACTEDC.C. AND WAS TOLD THAT THE HOTE POLICY HAD CHANGED AND THEY WERE NOW CHARGINGEXTRA FOR 2 DOUBLEBEDS. C.C. TOLD ME IT WAS NOT THEIR FAULT EVEN THOUGH THEY ADMIT I PAID AND WASB... Read more

Was this review helpful? 0 2

  • Apr 28, 2013
  • 1
  • 121

This was the worst vacation in the last 13 years. There was no bar service to get even a soda until 10:00 am daily. The main buffet restaurant was out of diet soda at least 3 days. The customer service counter was quick to assign blame to others, but did little to solve the problems. The bar drinks were terrible, poor quality liquor and small amounts added to drinks. Bar waitress service was... Read more

Was this review helpful? 0 5

I saw a deal on CheapCaribbean.com for Ocean Coral & Turquesa at Riviera Maya on 2/25/13 that says Hurry! 2 days left to book. I booked it on 2/26 and 2 days later, their website says "Hurry! 3 days left to book". After those 3 days, it says again "Hurry! 3 days left to book". It is like an infinite loop! So if you see this, don't rush to book like I did in which ended up paying $1,200... Read more

Was this review helpful? 2 18

My husband and I booked our 2nd vacation through cheaparribean.com. The 1st vacation was okay so we decided to book another vacation through the website. When we arrived at our destination, we were less than thrilled to discover that we'd been booked in a smoking room. We had no luck trying to get a different room from the resort so we called cheapcarribean to help mediate. I spent nearly 3... Read more

Was this review helpful? 3 19
 
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