Charter One Bank Complaints and reviews in Chicago, Illinois

Charter One Bank reviews, Charter One Bank complaints, read Charter One Bank reviews, find Charter One Bank reviews, Charter One Bank scam reports
Incorrect company
description?
Suggest changes
Industry: Banks
Charter One Bank social reviews and reports. Join community by posting your own comments or complaints.
  • 45 complaints
  • $7,697 claimed losses
  • $171 average
  • 3859 since Feb 27, 2008

Please try to contact   Charter One Bank Customer Service  directly prior to posting any complaints on this site.

Had an experience with Charter One Bank?  Submit review ›
Charter One Bank
Main address: 1215 Superior Ave 44114-3257 Cleveland OH
Personal customers:1-877-981-3733. Business , , http://www.charterone.com/forms/contactus.aspx
Charter One Bank reviews, Charter One Bank complaints, read Charter One Bank reviews, find Charter One Bank reviews, Charter One Bank scam reports
  • 45 complaints
  • $7,697 claimed losses
  • $171 average
Had an experience with Charter One Bank?
Submit review ›
4 reviews found
Show first:

  • Jun 28, 2010
  • Chicago, Illinois
  • 5
  • 66

I refused to sign up for that "Green Sense". I had a bad experience from one offer they had before so I got used to refuse every offer, and moved all my autodeductions and autodeposits to another bank. But I hold on, a little, to this bank due to my equity line of credit. Today, I need a copy of one of my cancelled checks but couldn't have it because the paperless statement,which I never... Read more

Was this review helpful? 0 0

  • Oct 21, 2009
  • Chicago, Illinois
  • 28

I have had Charter One Bank for years and recently they are screwing with my accounts. they have been transferring money between my accounts with out my consent, leading me into a negative. now since yesterday my account has nearly doubled its negative fee. i am as of now charged with over 500.00 in negative fees. I have spoken with their customer service and the first lady i spoke to was nice... Read more

Was this review helpful? 0 0

  • May 08, 2008
  • Chicago, Illinois
  • Checking Account
  • 3
  • 17

Called CharterOne today to inquire about the balance in my checking account. The customer rep kept asking me the account number. I offered her other information (SSN, DOB, etc.) but she wouldn't take it. I have accounts at other banks and they can get my account info using SSN. Most people memorize their SSN but not every bank account number. The rep would not do anything if I don't give... Read more

Was this review helpful? 0 0

  • Mar 18, 2008
  • Chicago, Illinois
  • Business Banking
  • 1
  • 7

Charter One has no e-check protection in place. As a matter of fact on my corporate account e-checks were cashed that neither had the correct sequence number nor the correct name on the account. When I complained they stated it would all be taken care of. I received a letter from them stating that because according to them my response wasn't timely it was my fault that someone could cash... Read more

Was this review helpful? 0 0
 
×
You are reading about Charter One Bank.
Filing a new complaint about
×