Ceva Logistics Complaints and reviews

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  • 29 complaints
  • $23,325 claimed losses
  • $804 average
  • 2877 since Jun 30, 2008
Had an experience with Ceva Logistics?  Submit review ›
Ceva Logistics
Main address: 15350 Vickery Dr 77032 Houston TX
44 20 7379 5151, , http://www.cevalogistics.com/en-US/pages/contactus.aspx
Ceva Logistics reviews, Ceva Logistics complaints, read Ceva Logistics reviews, find Ceva Logistics reviews, Ceva Logistics scam reports
  • 29 complaints
  • $23,325 claimed losses
  • $804 average
Had an experience with Ceva Logistics?
Submit review ›
29 reviews found
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  • Dec 14, 2013
  • San Francisco, California
  • Original Delivery Date
  • 14

CEVA (through Amazon), missed the original delivery date and did not notify me. I waited 6 hours for that delivery. I then had to call them directly to reschedule, but the 800 number was always busy. Amazon had them send me another number, which I had to call several times to reschedule. Amazon and CEVA's tracking pages don't have valid information, nor the same information. When they finally... Read more

Was this review helpful? 1 0

  • Dec 12, 2013
  • Austin, Texas
  • Bad Customer Service
  • 29

I ordered a couch from Amazon and Ceva Logistics was the merchant. The order was placed 11/28/2013 and the delivery was supposed to arrive 12/9/2013. Today is 12/12/2013 and my couch isn't here. The representatives are very rude and not customer friendly. So they say my couch should now be here Monday 12/16/2013. I say if its not they will be sued. I am pregnant and don't need the stress. The... Read more

Was this review helpful? 0 0

  • Dec 10, 2013
  • Hacienda Heights, California
  • Freight Company
  • 30

Ordered one TV online. estimated delivery date is 12/9. i bought on 11/29. today is 12/10. still didn't receive it. Fine, i can wait just make sure the TV is good and finally i received. i Called the phone# listed on their website. a woman pick up the phone and said need to transfer to another line, and then another woman and she said hold on please. and then, there's no body anymore. i waited... Read more

Was this review helpful? 0 0

  • Dec 06, 2013
  • Delivery Service
  • 1
  • 53

Ordered a TV from amazon, and I was able to select my delivery date and time. Everything was going smoothly had several conformation emails ensuring the product would be delivered in that time slot. When the delivery day came an hour into the delivery window I received a call stating the product wasn't even in this state and they wouldn't receive the product locally for another 3 days. Why let me... Read more

Was this review helpful? 0 0

  • Nov 29, 2013
  • Baltimore, Maryland
  • Sofa Delivery
  • 44

Ordered a sofa. Delivery date was 11/29 between 9-12. Paid my babysitter to come wait for it. CEVA never came, then said amazon never gave them that delivery date. said they don't even have the item and won't until next week. Joyce at CEVA didn't seem to show any compassion and totally threw amazon under the bus. Called amazon and they stated that CEVA was given then delivery date. CEVA also... Read more

Was this review helpful? 1 0

  • Nov 18, 2013
  • New York City, New York
  • Lost Order
  • 44

I live in NY and ordered 2 sofas from Overstock - but not at the same time. I tracked my shipment online and saw it was CEVA. I tracked via CEVA's website and saw a description "out for delivery" - but I never received a call from them. I had to initiate a call to them to learn, they had the wrong contact info for me and scheduled the delivery for Mon, 11/18. I find out on Mon 11/18 that they... Read more

Was this review helpful? 0 0

  • Oct 25, 2013
  • Vizio 70 Lcd Tv
  • 1
  • 71

Final installment in the CEVA Saga. Instead of the next day, it took 3 days to finally deliver the replacement TV. This time the box didn't have holes in it, it just looked like it had been dropped several times and run over in the warehouse. Once I opened the box I found a large dent in the back but the tv powered up. Once on the wall, I popped in a DVD and the movie looked good, until a night... Read more

Was this review helpful? 0 0

  • Sep 20, 2013
  • Vizio 70 Lcd Tv
  • 54

This is the second installment in an ongoing mess I call "THE CEVA SAGA" As I believe new posts are listed first, to keep the chronology, read 'Total Incompetance' first. The TV never arrived. Around noon Friday I got a call from the NJ CEVA office. "Even though the driver told you that the TV would be delivered today, it wound up being shipped back to the supplier in CO, we were able to stop it... Read more

Was this review helpful? 0 1

  • Sep 19, 2013
  • Dalton, Pennsylvania
  • Vizio 70 Lcd Tv
  • 60

Ordered a LCD Tv for my dad who is dying. TV was delivered broken. Supplier arranged for comparable replacement to be sent and broken unit picked up. CEVA called me 2 days ahead to confirm delivery. I gave them explicit instructions; 1) Have the driver call me about an hour before the delivery so I can tell my 80-year-old mom when to expect the truck. 2) Deliver to back door, the broken unit is... Read more

Was this review helpful? 1 0

  • Aug 16, 2013
  • Boston, Massachusetts
  • Delivery Schedule
  • 1
  • 76

CEVA Logistics had scheduled a delivery to me on 8/16/2013 between the hours of 1 and 5 PM. Because I have to sign for the package I had to be home for the delivery. Because of a bad feeling I had about this whole thing...I decided to call them at 4:15 and after two separate phone calls totaling 15 minutes (listing to a recording of what a great company they are) someone came back and informed me... Read more

Was this review helpful? 2 0
 
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