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Capella University-Has not issued refund

Company Capella University
Product / Service Education
Location Dallas, Texas
Category Colleges and Universities
Views 101
Monetary Loss

I submitted an application (on-line) to Capella University and paid a $50.00 admission fee.I sent an email request directly to Capella requesting that my admission request NOT BE PROCESSED.

I subsequently sent 4 more email request. Well, not only did the go ahead and process my application, I've received phone calls and a welcome packet.

I was actually finally promised a refund which a month later I have not received.Capella's email system WORKED FINE WHEN I FILLED OUT THE APPLICATION, but now IT DOESN'T SEEM TO WORK AT ALL, BECAUSE I GET NO RESPONSE TO REQUESTS FOR A REFUND. 30644b4

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Please keep the topic of messages relevant to the subject. Personal attacks will be deleted. No links or scripts.

Jun 26, 2012 
I'm on the same boat as you. I paid for everything out of pocket. And I have called and emailed, yet no refund. I will get my legal office to call. Do not apply to Capella, they only want your MONEY!
Reply to Not so Happy

May 13, 2010 
Thanks, Steph. But as of today, (5-13), still no refund, email, phone call. I have sent 5 or emails with no response(although my application was responded to and my credit card was charged). I sent an email on 4-11, which was the same day I submitted my app. requesting NOT TO PROCESS MY APPLICATION. It was processed the following day 4-12, and I was charged.
Reply to Carlleen Chern

May 10, 2010  from Cleghorn, Iowa
Hy Dbcjuris,

I'm community mgr. at Capella and came across your post. I'm going to forward it on to some people here to try to get your refund expedited and get your name off of receiving phone calls. I'm sorry that you've had this experience with Capella.


Reply to Steph

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