Botach Tactical Complaints and reviews

Botach Tactical reviews, Botach Tactical complaints, read Botach Tactical reviews, find Botach Tactical reviews, Botach Tactical scam reports
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  • 182 complaints
  • $18,504 claimed losses
  • $102 average
  • 3966 since Mar 20, 2008

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Botach Tactical
Main address: 3423 West 43rd Place 90008 Los Angeles CA
323/294-5555, 323/293-7770, 323/443-3997, cs@botach.com
Botach Tactical reviews, Botach Tactical complaints, read Botach Tactical reviews, find Botach Tactical reviews, Botach Tactical scam reports
  • 182 complaints
  • $18,504 claimed losses
  • $102 average
Had an experience with Botach Tactical?
Submit review ›
182 reviews found
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  • Dec 14, 2013
  • Los Angeles, California
  • Location Facility
  • 19

Small wonder we are all having trouble with these bastards. I tried to find their place of business in LA during their "open house" sale. Had an item I had been trying to return for six months. First off could not find the address they issued, secondly the area in LA where they are supposedly located, is crawling with dudes in hoodies in 90 degree weather, some standing around in groups some... Read more

Was this review helpful? 2 0

  • Sep 27, 2013
  • Seaside Heights, New Jersey
  • Online Order
  • 43

I recently placed a large order with Botach.6 pairs of Woolrich Vickers VNX-10 Combat Gloves,4 Under Armour LS Multicam Shirts,8 Blackhawk Fleece Beanies,etc.They sent me a tracking number the next day.Four days later I checked the tracking status and it read:Billing Information Voided L.A. CA. I emailed them and called repeatedly for almost two weeks.Finally I got an email stating that it was a... Read more

Was this review helpful? 2 0

  • Sep 04, 2013
  • Price Difference
  • 1
  • 40

I was excited to find the SureFire M80 M4 forend in stock and for only $161. Most other sites were asking $230! I immediately placed my order on 7/28/13 and waited for my delivery. I received an email on 8/7/13 stating that this item would be on back order until the end of August. I thought it was a bit strange that an "in stock" item would now be backordered. I figured for that kind of price... Read more

Was this review helpful? 2 0

  • May 06, 2013
  • Tactical Shotgun Stock
  • 1
  • 34

I placed an order for a tactical shotgun stock. A week later the back order notice arrived, stating two to three weeks. I called three times a day for a week with no reply. It took nine days to get an email reply, only to be told it may be up to four more weeks? After four weeks I was told the back order was indefinite. I cancelled the order after waiting an over patient eight weeks. I Placed... Read more

Was this review helpful? 1 0

  • Apr 12, 2013
  • 31

Frustrating experience trying to order a Leupold Patrol 3-9x scope. Order was placed via PayPal over a month ago, which showed the item in stock. Later informed that item was backordered. Got a call from Marisol stating the item was now IN STOCK, but my PayPal order had expired since it had been over 30 days. So I call her back promptly multiple times to no avail, leaving voice mail messages.... Read more

Was this review helpful? 0 0

  • Apr 07, 2013
  • Mclean, Virginia
  • Order Shipping
  • 50

If I could give them a zero I would. I placed a $598.00 order with them. A week later I TRIED to contact them to find out when they might ship the order. No reply. Two emails and five phone calls later I finally gave up. Oh, almost forgot, I never received the courtesy of a return phone call or email, nada, zip, zero. I did reach a woman in sales one time and she promised to check on my... Read more

Was this review helpful? 0 3

  • Apr 04, 2013
  • Denver, Colorado
  • 27

Ordered a front sight for my AR. 5 business days later (7 total days) they email me telling me the item is backordered. I check the item on the site and they are still letting people buy it. In other words they don't update the product to "out of stock" or "backordered". I run an ecommerce website so I realize this is unacceptable and poor customer service (not to mention slow). I realize... Read more

Was this review helpful? 0 0

  • Apr 04, 2013
  • Los Angeles, California
  • 1
  • 34

After reading a few pages of complaints against Botach, I am glad I wasn't an isolated irate customer. Calling customer service is a waste of time, provided you want to stay on hold for up to an hour, until you hang up. On the rare occasion you get through to Botach, they are often closed for religious holidays or just surly. Botach is only rivaled by Sirius Radio in appalling customer service.... Read more

Was this review helpful? 0 2

  • Mar 13, 2013
  • Greenville, South Carolina
  • 36

Losers, strung me out for 4 months on a mag order, then cancelled it with a LAME excuse about their system couldn't hold orders longer than 90 days. When I looked into it I placed the order 122 days ago so their whole excuse was a lie. I had received only one email during the duration which stated to hold tight because they were supposedly about to fill my order, as it turns out that was also... Read more

Was this review helpful? 1 0

  • Mar 13, 2013
  • Kirkland, Washington
  • Customer Service
  • 18

Items backordered for 3 months, at original price. Suddenly canceled, ostensibly so they can sell the product at new inflated prices. They don't honor their backorders. I used to like Botach, but now I'm like the legions of unhappy customers. Will never give them my business again. Go elsewhere for your needs. Items backordered for 3 months, at original price. Suddenly canceled, ostensibly so... Read more

Was this review helpful? 0 0
 
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