Big Mountain Drugs Complaints and reviews

Big Mountain Drugs reviews, Big Mountain Drugs complaints, read Big Mountain Drugs reviews, find Big Mountain Drugs reviews, Big Mountain Drugs scam reports
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  • 16 complaints
  • $360 claimed losses
  • $23 average
  • 1444 since Dec 08, 2010

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Big Mountain Drugs
Main address: Unit #202A V3W 8J9 British Columbia Canada
1-877-223-9977, 1-877-253-9977, CustomerService@BigMountainDrugs.com
Big Mountain Drugs reviews, Big Mountain Drugs complaints, read Big Mountain Drugs reviews, find Big Mountain Drugs reviews, Big Mountain Drugs scam reports
  • 16 complaints
  • $360 claimed losses
  • $23 average
Had an experience with Big Mountain Drugs?
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16 reviews found
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  • Mar 24
  • Denver, Colorado
  • Online Prescription Drugs
  • 1

After waiting 3 weeks to receive the meds I ordered, I called and was "helped" by an extremely rude and nasty rep. This RIDICULOUS excuse for a customer service rep (on oxymoron in terms) insisted they had not received the prescription which I had faxed. I tried 6 more times, they still insisted they did not receive the faxed prescription. I asked if I could call it in (I am a vet), and the... Read more

Was this review helpful? 0 0

  • Jul 04, 2013
  • Boniva
  • 2
  • 222

We went through all the sign up and they kept adding more requirements, we kept sending e-mails nothing... kept calling nothing they kept saying they had not received the prescription then finally they "GOT IT" but it wasn't in the format they wanted although I went though it word for word with them at the start. We finally got fed up and went with another Canadian Pharmacy. Don't waste your... Read more

Was this review helpful? 0 1

  • Jun 09, 2013
  • Phoenix, Arizona
  • Generic Pharmaceuticals
  • 40

These guys are at the front line of the people's war against big pharma and their henchmen in the US Congress. Very polite by phone, give accurate time estimates, and they always explain that even if shipped through UK, the source might be another emerging country ("OMG... that's not in Kansas, Toto!") Get over it America. Non-US drug manufacturers are not Bangladeshi textile shops. If you can't... Read more

Was this review helpful? 1 1

  • Jun 08, 2013
  • Medication Refill
  • 51

Ordered a refill on medication that was supposed to be manufactured/dispensed from the UK. Product instead arrived from Turkey! Called to place complaint: refuse to take medication back stating no refund/ no return policy. Supervisor stated I was told that the manufacturer was in Turkey. I told him I was not informed this. This company is under investigation by the US FDA: avoid at all costs:... Read more

Was this review helpful? 0 1

  • Jun 04, 2013
  • Newark, Delaware
  • Prescriptions
  • 49

This was my first time ordering a prescription drug from Canada. Big Mountain Drugs was very helpful, polite and knowledgable. They took all the information over the phone. I faxed the prescription the next day. They called me within two hours of faxing it. I had my drugs in 10 days. I would highly recommend Big Mountain Drugs. I will definitely be using them again. So much cheaper than... Read more

Was this review helpful? 1 0

  • May 07, 2013
  • Wenatchee, Washington
  • Pharmacy Prescriptions
  • 37

We are satisfied customers. My daughter and I have both used Big Mountain for several years and have never had a problem. We always allow at least 3 weeks for am order to arrive, have them contact us, making sure our contact information is correct, and if there is a time we have missed a contact call, we call or email them, the same applies to sending in a fax. Email works well. The phone... Read more

Was this review helpful? 0 0

  • Mar 06, 2013
  • Troy, Michigan
  • Plavix
  • 1
  • 39

I was reading the complaints about this company and had to write. I have never had any problem with them. Yes, they do call to confirm, but only if you check that box on the order form. It is best to check the box, then you will know for sure they received the fax. One time, they didn't find my fax but it was resolved in a few minutes with me refaxing. They have always been courteous and I... Read more

Was this review helpful? 1 0

  • Jan 06, 2013
  • Chatham, New Jersey
  • 97

I am a regular customer. Yes, you do have to fax your prescription. Yes, they do call to confirm. Yes, as they tell you up front, delivery has to go through customs and takes two or three weeks. As long as I can think 3 weeks ahead, no problem.That's all I have to say but this website is forcing me to write at least 100 words so that is what I am doing. Ok, I need a few more. Getting... Read more

Was this review helpful? 0 0

  • Dec 26, 2012
  • Albany, California
  • Medication Price
  • 84

I've ordered several times from Big Mountain Drugs, and each time I received exactly what I ordered. It does take about three weeks for the drugs to arrive, but they told me that when I ordered. Part of the delay is related to the time it takes for the package to go through US customs. It's also true that they sometimes (perhaps most times) call to confirm the order or report some status (like... Read more

Was this review helpful? 0 2

  • Dec 03, 2012
  • Bloomfield Hills, Michigan
  • Viagra Purchase
  • 129

In September 0f 2012, I order viagra and faxed my prescription as required. Today, December 3 I called to inquire about my order and I was told that the order was cancelled because they had called multiple times to confirm the oder and they couldn't reach me. I never received any message requesting to confirm my order. If you call them, place an order, provide your credit card number, and fax... Read more

Was this review helpful? 1 1
 
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