Benjamin Franklin Plumbing Complaints and reviews

Benjamin Franklin Plumbing reviews, Benjamin Franklin Plumbing complaints, read Benjamin Franklin Plumbing reviews, find Benjamin Franklin Plumbing reviews, Benjamin Franklin Plumbing scam reports
Incorrect company
description?
Suggest changes
Industry: Repairs
Benjamin Franklin Plumbing social reviews and reports. Join community by posting your own comments or complaints.
  • 159 complaints
  • $53,324 claimed losses
  • $335 average
  • 11019 since Jun 06, 2008

Please try to contact   Benjamin Franklin Plumbing Customer Service  directly prior to posting any complaints on this site.

Had an experience with Benjamin Franklin Plumbing?  Submit review ›
Benjamin Franklin Plumbing
Main address: Plaza Five Points, 50 Central Avenue, Suite 920 34236 Sarasota FL
, 941-951-0942, http://www.benjaminfranklinplumbing.com/forms/contact-us.aspx?id=corporate
Benjamin Franklin Plumbing reviews, Benjamin Franklin Plumbing complaints, read Benjamin Franklin Plumbing reviews, find Benjamin Franklin Plumbing reviews, Benjamin Franklin Plumbing scam reports
  • 159 complaints
  • $53,324 claimed losses
  • $335 average
Had an experience with Benjamin Franklin Plumbing?
Submit review ›
159 reviews found
Show first:

  • Mar 19
  • Minneapolis, Minnesota
  • Broken Pipe Repair
  • 6

Had them out to fix a broken pipe in our shower did that very well. but did not bother to tell us there was a clog in the shower head tube. tried to use the shower the next day no water would come out. called them back they contacted the plumber and he called and said there was a clog in the tube. but he did not have time to come and fix it. I asked them if he knew it was cloged and why did he... Read more

Was this review helpful? 1 0

  • Mar 13
  • Philadelphia, Pennsylvania
  • Unprofessional Service
  • 1
  • 34

The company set up a time for the worker to come between 8-12, which was great because I have two small kids. He didn't show up until 5:00, when I was literally putting dinner on the table, then acted like a hero that he drove all the way to our house at that time. We had an issue with our hot water not getting hot enough, and he opened the drain and changed a setting. Did not actually do any... Read more

Was this review helpful? 1 2

  • Mar 04
  • Kansas City, Missouri
  • Leak Plumbing
  • 31

I took the recommendation of a neighbor and used Ben Franklin Plumbing to help diagnose a leak. Ben Franklin states that they will fix the issue and show up on time as their key business model. 1st appointment the technician showed up on time but was clueless about the issue. The Second appointment the technician showed up on time and kept giggling and muttering to himself how expensive this will... Read more

Was this review helpful? 1 0

  • Feb 21
  • Unprofessional Service
  • 33

HORRIBLE service! These people just want to collect money and not try to resolve a problem! This company was called out January 16th to fix a clog in our toilet. They said it was our toilet. So my husband bought their "top of the line" toilet that they showed a video on of 30 miso packets being flushed. Not even a week later on January 31st, were they called again. Their tech said the toilet just... Read more

Was this review helpful? 1 0

  • Feb 11
  • Tampa, Florida
  • Service Price
  • 46

They quoted a price of $76.00 over the phone (clogged kitchen sink) after I repeatedly asked "are you sure there are no additional charges",on the phone they kept on saying no additional charges unless they have to go on the roof or in the backyard--which they didn't. I asked at least 5 times and they said $76.00. They also quoted the same price on the internet for a limited time special offer.... Read more

Was this review helpful? 0 1

  • Feb 06
  • Aurora, Illinois
  • Repair Quote
  • 2
  • 36

I had requested a quote through Home Advisor. They called. Said it was a $59 charge to view but would take that off the cost of the repair. Since they were available I opted to have them come take a look. They quoted me $259 for the repair. Excuse me? I had another company that quoted me $105 on the phone for the same job. My fault for assuming they would be fair. Call them if you don't mind... Read more

Was this review helpful? 1 0

  • Jan 07
  • Overcharge
  • 54

I called them at a little after 10 pm on Monday. I was told he would make it out by 1am, however, he showed up a little after 11pm. For that, I was thankful. The actual plumber was kind of scatterbrained and didn't really act like he knew what he was doing, and I kept calling the office manager at home, and he was more then helpful. And for that, I was thankful. Whenever he quoted me $535 just to... Read more

Was this review helpful? 0 2

  • Jan 03
  • Minneapolis, Minnesota
  • Rough Estimate
  • 36

Why can they not give me a rough estimate for a project? I fully understand there are differences in piping and ventilation when it comes to installing a water heater, but when I asked if the phone rep thought it would be closer to $500, $5,000 or $5,000,000, she couldn't give me an answer. When I pressed her if she could eliminate one, she wouldn't (c'mon, it isn't going to cost $5M to replace... Read more

Was this review helpful? 0 0

  • Dec 24, 2013
  • Overcharge
  • 2
  • 90

12/24/2013 I hope when looking for a plumber you avoid this company. I was a former happy customer. Long story short, Ben Franklin will not give you a quote on the telephone, will try to hard close you when they come out and will belittle their competition. The quote for replace a faucet in the kitchen was $548.00, less $300 credit for being two hours late. I already told them I had a quote from... Read more

Was this review helpful? 2 0

  • Nov 22, 2013
  • Overcharge
  • 1
  • 77

BFP responded to a leak in the attic when i was out of town. Charged for 4 hours only there 11/2 (witnessed) spent most of time trying to sell additional service, service plan and complete piping replacement for $8000. (while water still running and dripping thru ceiling) went into attic (after being pushed because restoration people coming) for 10 minutes put a 2 1/2" collar over a joint and... Read more

Was this review helpful? 0 0
 
×
You are reading about Benjamin Franklin Plumbing.
Filing a new complaint about
×