Bath Fitter Complaints and Reviews

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Bath Fitter
Main address: 102 Evergreen Drive 37172 Springfield TN
1-800-764-5539, , customercare@bathfitter.com
  • 0 company responses
  • 6 testimonials
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Testimonial

  • Jun 13
  • Installers
  • Excellent Service
  • 640

We purchased from Bath Fitter the acrylic, whole pack: bathtub, shower, roof, tops and everything. My daughter picked out everything herself with dates and sales rep. All I did was pay. My 13 year old daughter is very happy with Bath Fitter. Dave, the sales rep, was very good considering he was dealing with a 13 year old. They went through the book to look and check the different options and came... Read more

Testimonial

  • Jun 11
  • Installers
  • Customer Service
  • 195

We’re both very pleased with the price and quality of work Bath Fitter provided. We chose them because their advertisement said that most of the installation could be done in one day, and I only had one day a week off. So we had a shower installed. The sales rep was very cordial and very knowledgeable on his product. He explained to us all the options that were available to us and the different... Read more

Testimonial

  • Jun 07
  • Installers
  • Shower Enclosure
  • 280

We first heard about Bath Fitter from a home show, and we thought that we'd give it a try. We purchased the shower enclosure about 2 months ago, since one of our neighbors also have the same product. The sales representative who came to our home was very good and very helpful. The installation guy was polite, very nice and did a good job. Overall, it was a great experience. I would recommend them... Read more

     

In response to: Tragedy of Errors
  • Oct 21
  • Installers
  • Bathroom Installation
  • 28

Hi, thank you for letting us know about your experience. We’d like to learn more about this situation. Please email us at customercare@bathfitter.com with more information, so that we can contact your local office and work to resolve these issues. Thanks, again. Read more

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In response to: High pressure, seal the deal, free estimate
  • Oct 12
  • Home Construction and Repair
  • Free Estimate
  • 40

Thank you for reaching out about this. We’re sorry you did not have a good experience and we always work to address concerns like this. If you’d like, we encourage you to email us at customercare@bathfitter.com with more information regarding your situation, so that we can contact the local office you dealt with. Read more

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In response to: warranty scam
  • Sep 19
  • Home Construction and Repair
  • New Lenox, Illinois
  • Shower Pan Leak
  • 65

Hi John, thanks for reaching out. We’d like to learn to more about the situation. Please email our customer care team at customercare@bathfitter.com and we can contact your local Bath Fitter office in order to address the issue. Read more

Was this review helpful? 2 1

     

In response to: two liners installed and no cigar
  • Sep 11
  • Installers
  • Tub Liner Replacement
  • 1
  • 1
  • 47

Hi Felicia, we’re glad that all your issues were resolved to your satisfaction. We appreciate your patience and if you have any other questions or concerns, please email us at customercare@bathfitter.com. Read more

Was this review helpful? 0 1

     

In response to: Put me in a shower that does not drain by its self. Water runs to other end from drain.
  • Jul 14
  • Installers
  • Shower
  • 86

Hi Richard, thank you for notifying us about the issues with your shower. We are currently looking into this situation and will be contacting your local office. If you would like to contact our customer service team, please email customercare@bathfitter.com. We will be in touch with you shortly, thanks for your patience. Read more

Was this review helpful? 0 0

     

In response to: brown stains on tub liner
  • Jul 04
  • Household Services
  • Genesee, Michigan
  • Tub Liner
  • 72

Hi Elaine, we're sorry about this situation you've experienced. We encourage you to connect with our customer service team on this issue - please send a note to customercare@bathfitter.com, and one of our reps will be able to assist you. Thanks! Read more

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In response to: Completion delay
  • Jun 24
  • Installers
  • Arlington, Texas
  • Shower Liner
  • 54

Hello, we apologize for the delay you experienced with your installation. We would like to contact your local office and find out more about this situation, please write to our customer service at customercare@bathfitter.com with your contact information and we will be in touch with you as soon as possible. Thanks for your patience. Read more

Was this review helpful? 0 0

Testimonial

  • Jun 13
  • Installers
  • Excellent Service
  • 640

We purchased from Bath Fitter the acrylic, whole pack: bathtub, shower, roof, tops and everything. My daughter picked out everything herself with dates and sales rep. All I did was pay. My 13 year old daughter is very happy with Bath Fitter. Dave, the sales rep, was very good considering he was dealing with a 13 year old. They went through the book to look and check the different options and came... Read more

     

In response to: Damage to home by Bathfitter
  • Jun 11
  • Household Services
  • Bath Fitter Fixture
  • 120

We're sorry to hear about the damage during your installation, and the difficulty you encountered. Please email us at customercare@bathfitter.com with your contact information, and the location you worked with. Thank you. Read more

Was this review helpful? 1 0

Testimonial

  • Jun 11
  • Installers
  • Customer Service
  • 195

We’re both very pleased with the price and quality of work Bath Fitter provided. We chose them because their advertisement said that most of the installation could be done in one day, and I only had one day a week off. So we had a shower installed. The sales rep was very cordial and very knowledgeable on his product. He explained to us all the options that were available to us and the different... Read more

 
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