Automotive Electronic Solutions Complaints and reviews

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Industry: Service Centers and Customer Services
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  • 8 complaints
  • $5,230 claimed losses
  • $654 average
  • 496 since Nov 08, 2011

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Automotive Electronic Solutions
Main address: 11554 Davis Creek Court 32256 Jacksonville FL
1-888-593-2261, (904) 680-5119,
Automotive Electronic Solutions reviews, Automotive Electronic Solutions complaints, read Automotive Electronic Solutions reviews, find Automotive Electronic Solutions reviews, Automotive Electronic Solutions scam reports
  • 8 complaints
  • $5,230 claimed losses
  • $654 average
Had an experience with Automotive Electronic Solutions?
Submit review ›
8 reviews found
Show first:

Absolutely rude people. I called to ask a question, they informed me they would call me back. Never called back so I called them back to check on my question. I was met with a rude person saying of course we can do that why wouldn't we be able to. So then he pushed me to order it, I told him I had to check the part to make sure I'm giving you the correct item number. He said "well why did you... Read more

Was this review helpful? 0 0

I sent in a Saturn Vue BCM. I was told they could fix it for $195.00 I was contacted back by Chris, and was told at that point, the computer inside it was bad, and they could not fix it, but he could sell me a new one for an additional $225. After talking with him I refused to have them do any more work, and asked for my BCM to be returned. I was told they would charge me the diagnostic fee, and... Read more

Was this review helpful? 0 0

I contracted this merchant to repair my PCM on a 2002 Mustang V6. I'm writing this for a few reasons. First I hope to steer future consumers far away from this rip off. Secondly, this company proudly boasts an A rating with the BBB. Their service falls well short of that rating. I'm skeptical when it comes to things like this and should have followed my gut feel on this. I called AES back in Oct... Read more

Was this review helpful? 3 7

We sent our ECM part into American Electronic Solutions from our 1992 Corvette for repair. They received the part on November 7, 2012, which they claimed would only take about l week for repair. On November 14th I was told by J.L. Williams that our part was sent to their Corvette specialists and we should have the part back in about 3 to 4 days. On November 20,2012, I contacted J.L. Williams and... Read more

Was this review helpful? 2 1

Horrible on all counts pretty much describes this place to a tee. There customer service couldnt be worse. Took them a week to tell me the computer they had just rebuilt the week before was bad, and when I asked about a warrenty the basically laughed in my face. It has been 2 weeks since then I told them to send my computer Back and I have yet to hear anything from them nor have I been able to... Read more

Was this review helpful? 3 3

Used this company for new Computer Module and had the below experience. At this time, I am now disputing all charges with my bank (total of $395.22) and will begin reporting this company to every reporting venue I can find. This company is a complete an utter waste of time and I'm done believing in their ongoing lies. They are a scam and I will hold them responsble for it to the fullest extent... Read more

Was this review helpful? 1 0

I just had my experience with AES. I had a PCM that they repaired for me, but when I took it to the dealer the dealer spent 4 hours troubleshooting issues to find out the PCM was bad. Then I van had me upgrade for $100 to another PCM and that PCM would not work with my immobilizer. Then Ivan wanted me to pay another $82 to get a PCM/immobilizer pair. Now I am up to $900 and dealer costs that... Read more

Was this review helpful? 2 1

On November 1, 2011 I contacted Automotive Electronic Solutions in order to get a quote on an Electronic Control Module (ECM) for my 2001 Infiniti I30. I spoke to Roberto Garcia. Roberto proceeded to locate and quote the module that I needed for the Infiniti I30, he stated that he had one in stock, and he provided a written quote for $ 380.00 for a remanufactured unit. On November 1, 2011 I... Read more

Was this review helpful? 13 23
 
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