Audibel - Not honoring warrenty
2 comments
My husband purchased Audibel hearing aids in December 2008 at a cost of 3000.00 at the Hearing Health Care Center in Sherman, Texas. He had an accident with the left side one, it fell off the coffeetable and was run over by the vacuum cleaner before the orriginal one year unconditional warrenty period was up, they did not replace it, instead sent it off for repair and it has never been right, it is in the mail more than in his ear, we live 40 miles from Sherman and have to pay $20.00 to insure it with the postal service.
Location: Livingston, New Jersey
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I'm the new owner of this market and would be happy to help you anyway I can. I understand the aid was working fine until it was ran over by your vacuume cleaner.
The warranty part covers manufactor defects only, however the lost or damage coverage will replace the aid even if you damage the aid yourself, but this incurs the expense of a deductible and to avoid this expense to the patient when possible the dealer and the manufactor will kindly repair the aid if possible even if it is no fault of theirs to help the patient, such as this incidence. Please contact our new location under new ownership at 903892****, and tell them John said to contact them and to refer this information to him to take care of the matter.
I'm the new owner of this market and would be happy to help you anyway I can. I understand the aid was working fine until it was ran over by your vacuume cleaner.
The warranty part covers manufactor defects only, however the lost or damage coverage will replace the aid even if you damage the aid yourself, but this incurs the expense of a deductible and to avoid this expense to the patient when possible the dealer and the manufactor will kindly repair the aid if possible even if it is no fault of theirs to help the patient, such as this incidence. Please contact our new location under new ownership at 903892****, and tell them John said to contact them and to refer this information to him to take care of the matter.