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  • 2,290 complaints
  • $10,920,113 claimed losses
  • $4,769 average
  • 55795 since Aug 01, 2007

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ATT reviews, ATT complaints, read ATT reviews, find ATT reviews, ATT scam reports
  • 2,290 complaints
  • $10,920,113 claimed losses
  • $4,769 average
Had an experience with ATT?
Submit review ›
  • 20
  • 2
2290 reviews found
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  • 22 hours ago
  • Studio City, California
  • Uverse Service
  • 1
  • 5

I have been a customer of ATT all of my life, but for the very first time, I am thinking of going to a new company since I have continual, repeated problems with Uverse, which I was forced to take when I moved 10 months ago, because ATT claimed they did not have DSL in my area, although I only moved 1.3 miles away from my former address! The first thing they did was separate my mobile phone... Read more

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  • 1 day ago
  • Atlanta, Georgia
  • Total Service
  • 5

Yahoo email is a joke! Now get messages that downloading is taking more than usual time - retry. I sit and wait - and wait - and wait. I am a retired homemaker, but I'm paying for better service than this, and I have a life, too. Shame on you - ATT and Yahoo - for being such slackers. Now I can't send this without typing at least 100 words. It doesn't take 100 words to tell you that your... Read more

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  • 1 day ago
  • Germantown, Maryland
  • Dsl Service
  • 2

AT&T has promised DSL for may rural area since I started complaining about slow internet service in 2003. I was promised DSL when fiber cable was laid. That happened in 2009 and no DSL. Two mile was not close enough to my town to hook us up. Then anothe fibe cable was laid righ along my probery line two year ago and I gave AT&T time to hook everything up and act on my letters and I even... Read more

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  • 2 days ago
  • Utica, Kentucky
  • Telephone Service
  • 5

About 3 months ago I contacted AT&T about a question about my bill. I have been an AT&T customer for 50 years. The Customer Service Rep told me he could cut my bill by one third- no strings- no problems- and my service would be enhanced. Trusting AT&T, I relied on his word. Big mistake on my part; For 2 months now I have gone through about 10 customer service folks; my bill has... Read more

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  • Apr 19
  • Dallas, Texas
  • Uverse Service
  • 8

I changed my phone and internet service to uverse with the promise of a special bundle price for 2 years. I also had 2 home phone numbers that I was promised would stay the same. Within 2 weeks I got bills totaling almost $500 and my home phone numbers were changed and priced at a higher rate. This has been a total nightmare trying to get this fixed. I have talked to numerous representatives... Read more

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  • Apr 18
  • Shawnee Mission, Kansas
  • Low Internet Speed
  • 4

AT&T is so horrible the internet is so slow I can run a marathon and the back and my video would have loaded and I have cardio problems I pay way to much for this *** internet that can't connect more than TWO *** PEOPLE WHAT THE *** I WANT TO SWITCH TO A DIFFERENT COMPANY FOR THIS ONE CHARGES ME FOR *** I HOPE YOU ROT IN *** AT&*** you *** me off with this *** and I pay you for it what... Read more

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  • Apr 14
  • Murfreesboro, Tennessee
  • Service Payments
  • 16

I had ATT U-verse installed in my home. Upon installation, I was told that I prequalify for a cell phone. Their rates were comparable to my current provider AND I was told that I could pay both my U-verse payments and cell phone all on the same bill. I'm all for simplicity so I got the cell phone. I was told that my bill for the cell phone, internet, cable, and home phone would run me $250 a... Read more

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  • Apr 11
  • Charlotte, North Carolina
  • Wireless Plans
  • 3
  • 30

Long time wireless customer for ATT and never file any complaints against ATT before, its first time. Because of recent promotions by other operators, I decided to switch to other company as I was getting lot better offer than my current ATT plan (in terms of both features and price). Since I am on contract with ATT, I decided to open chat session with ATT to find out what will be my ETF (Early... Read more

Was this review helpful? 5 0

  • Apr 09
  • Bad Axe, Michigan
  • Inconfident Customer Service
  • 1
  • 20

I HAVE HAD HOME PHONE AND HIGH SPEED INTERNET WITH AT&T FOR YEARS. ABOUT A MONTH AGO I DECIDED TO CANCELL THE HOME PHONE ON THE ACCOUNT. ALL I WANTED TO DO IS CANCEL THE HOME PHONE WHICH I WAS TOLD WOULD BE NO PROBLEM. SINCE THAT TIME AT&T HAS OPENED UP A SECOND ACCOUNT ON THE SAME SERVICE, BILLING ME TWICE. MY INTERNET SERVICES HAVE BEEN SHUT OFF THREE TIMES. I HAVE SPENT APPROXIMATELY 8... Read more

Was this review helpful? 3 0

  • Apr 09
  • Brookfield, Wisconsin
  • Interent Installation
  • 16

Schedule AT&T U-Verse cable/interent installation via AT&T Store in IN. Everything appeared to be "good to go" for the Saturday we schedule for, when we got a phone call from AT&T telling us that install couldn't happen that day due to error not involving Store...and it would take 7-10 days to remedy. Naturally, we had already driven 150 miles down & back to the residence when... Read more

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