Ashley Furniture Complaints and reviews

Ashley Furniture reviews, Ashley Furniture complaints, read Ashley Furniture reviews, find Ashley Furniture reviews, Ashley Furniture scam reports
Incorrect company
description?
Suggest changes
Industry: Furniture and Decor
Ashley Furniture social reviews and reports. Join community by posting your own comments or complaints.
  • 1,367 complaints
  • $784,077 claimed losses
  • $574 average
  • 58654 since Sep 18, 2007

Please try to contact   Ashley Furniture Customer Service  directly prior to posting any complaints on this site.

Had an experience with Ashley Furniture?  Submit review ›
Ashley Furniture
Main address: Attn: Consumer Affairs 54612 Arcadia WI
800-477-2222, , http://www.ashleyfurniture.com/Legacy/GetProductInfo.asp?PRB=PRB
Ashley Furniture reviews, Ashley Furniture complaints, read Ashley Furniture reviews, find Ashley Furniture reviews, Ashley Furniture scam reports
  • 1,367 complaints
  • $784,077 claimed losses
  • $574 average
Had an experience with Ashley Furniture?
Submit review ›
1367 reviews found
Show first:

  • Aug 06, 2008
  • Dallas, Texas
  • Leather Sofa And Recliner
  • 1
  • 5

i purchaed 3 rooms of furniture, a lovely leather ssofa and chair, which was solod from the showroom floor. about 6 months later the sofa and recliner became discolored . i call manager and he stepulaed there is noithing that can be done. i always thought you were an excaaellent furniture. i spent over 17 thosand dollards. store located in arlington tx.this purchaed was approx. in july... Read more

Was this review helpful? 0 0

  • Aug 06, 2008
  • Yuma, Arizona
  • 1
  • 19

I purchased a leather sofa and matching leather loveseat at Ashleys. Before they were a year old the finish started coming off the loveseat in 4 different areas. Ashley sent someone out to inspect it and they said they would order replacement fabric and call me when it came in. Approx 2 weeks later they called and picked up the loveseat. It was returned a week later and looked O.K. Approx. 8... Read more

Was this review helpful? 0 0

  • Aug 06, 2008
  • Columbia, South Carolina
  • Living Room Ensemble
  • 1
  • 13

The people on here who are vouching for the quality of this furniture must be paid endorsers - this stuff is as cheap as it gets in materials and workmanship. How can you dare call it "affordable" when you are wasting your money on garbage that will not stay together? Who can afford disposable furniture? If you are going to waste your money here, at least purchase the extended warranty,... Read more

Was this review helpful? 0 0

  • Aug 05, 2008
  • Goose Creek, South Carolina
  • Ashley Furniture
  • 6
  • 35

I have been waiting for 11+ weeks for my furniture to come in. They told me it would take 3-6 weeks. I have called the scheduling department and they do not know anything. They can't/won't tell me anything in relation to my furniture. I have gone and talked to the store manager in North Charleston, SC. He won't do anything. They are awful people to deal with. I want my money back but... Read more

Was this review helpful? 4 1

  • Aug 02, 2008
  • Bronx, New York
  • 2
  • 17

To all those who were ripped off by Andre Edwards> I found him selling furniture at the new Ashley furniture store in Patchogue on Sunrise highway just a short distance from his old store. This guy has some set, the way he can just move on and think he can get away with ripping off so many people. I wish that each and every one of us would contact all the news stations in the tri-state area... Read more

Was this review helpful? 0 0

  • Jul 28, 2008
  • Elk Grove, California
  • Prairie View Desk
  • 1
  • 21

Do Not buy from Ashley Furniture in Roseville. They are nothing but liars and thieves! Save yourself the grief I am going through. They won't tell me when I can pick up my furniture and I can't cancel or I pay a 30% cancellation fee. Hopefully there is a big bonfire in *** for people who use other people for their own personal gain. Business in America has gone to *** in a handbasket and... Read more

Was this review helpful? 0 0

  • Jul 26, 2008
  • Houston, Texas
  • 2
  • 21

I recently purchased five bedroom sets from the Ashley super store in Houston, texas(Katy) and was told that all of it would be delivered except for one set(my set for the master bedroom), that was okay at the time. It has now been three weeks since I made the purchase and I have yet to receive all of my furniture. I have contacted two managers and to no avail they did not help me(what was I... Read more

Was this review helpful? 0 0

  • Jul 25, 2008
  • Toronto, Ontario
  • Dining Room Set
  • 1
  • 6

WE RECENTLY PURCHASED A DINING ROOM SET FROM ASHLEY FURNITURE. PRIOR TO IT BEING DELIVERED ASHLEY CONTACTED US TO ADVISE THAT THE GLASS IN THE CHINA CABINET BROKE DURING SHIPPING AND THEY WOULD SEND OUT A TECHNICIAN TO REPAIR THIS AS SOON AS POSSIBLE. THE REPAIR TECH DID A GREAT JOB AND ASHLEY FURNITURE COMPENSATED US WITH A CALCULATED REFUND FOR OUR INCONVENIENCE. WE COULDN'T BE MORE... Read more

Was this review helpful? 0 0

  • Jul 25, 2008
  • Milton, Ontario
  • Dining Room Set
  • 2

WE PURCHASED A DINING SET FROM ASHLEY FURNITURE. PRIOR TO IT BEING DELIVERED THEY CONTACTED US TO ADVISE THAT DURING SHIPMENT SOME OF THE GLASS IN THE CHINA CABINET WAS SHATTERED AND THAT THEY WOULD HAVE A SERVICE TECHNICIAN COME OUT AND REPAIR THIS AS SOON AS POSSIBLE. THE SERVICE TECHNICIAN REPAIRED THE GLASS AND ASHLEY FURNITURE PROVIDED US WITH A SMALL REFUND TO COVER THE COST OF THE... Read more

Was this review helpful? 0 0

  • Jul 21, 2008
  • Phoenix, Arizona
  • Furniture
  • 1
  • 11

Im the dummy that had one bad experience and decided to give Ashleys another chance, just to be bewildered with disappointment. Better make sure you know exactly what you want before you order and better make sure you have until ETERNITY for it to arrive! Never mind the promises, promises about delivery. Oh yah,, and dont expect the right pieces when it finally gets there. And DEFINATELY... Read more

Was this review helpful? 0 0
 
×
You are reading about Ashley Furniture.
Filing a new complaint about
×