American Freight Furniture Complaints and reviews

American Freight Furniture reviews, American Freight Furniture complaints, read American Freight Furniture reviews, find American Freight Furniture reviews, American Freight Furniture scam reports
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Industry: Furniture and Decor
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  • 58 complaints
  • $17,920 claimed losses
  • $309 average
  • 10109 since Aug 15, 2009

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American Freight Furniture
Main address: 680 Sunbury Rd 43015-9555 Delaware OH
(740) 363-2222, (740) 363-8127, http://www.americanfreight.us/contactus.php
American Freight Furniture reviews, American Freight Furniture complaints, read American Freight Furniture reviews, find American Freight Furniture reviews, American Freight Furniture scam reports
  • 58 complaints
  • $17,920 claimed losses
  • $309 average
Had an experience with American Freight Furniture?
Submit review ›
58 reviews found
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  • Mar 16
  • Champaign, Illinois
  • Furniture Delivery Delay
  • 5

My fiancé bought a new house , we walked into Champaign IL American Freight (worst decision I've made in a while) We bought a new trundle bed , chase sofa , and a futon , after we paid and were told it would be here March 15th (on receipt as well) we found out they are have problems with manufacture of bed and have no idea when it will be in. The store manager acted like he wanted to help us and... Read more

Was this review helpful? 1 0

  • Mar 13
  • Milwaukee, Wisconsin
  • Mattress Set
  • 22

I purchase my queen size Perfect Care 3000 mattress one month ago.It is already sinking in the middle. I have to sleep across ways to even get some sleep at night. For the money I payed for this bed I would have think it would last for years to come. I'm not pleased with my purchase. Hopefully I get a response back. I have contacted the company to complain and was told to send pictures of the... Read more

Was this review helpful? 0 1

  • Feb 18
  • Willoughby, Ohio
  • Same Day Delivery
  • 18

Salesman Joseph was real bossy and rude like someone was wasting his time at time of purchase. Same day delivery was not delivered until 11:30 pm that night. Called store to ask with there was a problem with the delivery before store closing hours and sales man and me got into a yelling match over phone when asked with he could contact the driver. I don't care how much I need furniture I will... Read more

Was this review helpful? 0 0

  • Nov 27, 2013
  • Fort Wayne, Indiana
  • Furniture
  • 76

We ordered furniture from American Freight and had it paid off within 30 days of ordering. We waited another 30 days (as they request) for the furniture to come in. After 30 days the furniture still had not arrived. So at the point I decided to check out their report with the BBB and was horrified. Then I stumbled upon pissedconsumer.com and read yet more negative reviews. I felt sick to my... Read more

Was this review helpful? 1 4

  • Nov 24, 2013
  • Bundle Package
  • 2
  • 167

First, the "bundle offer" is a catch. The quality of the "bundle furniture" is very poor quality. We tried to ask for some discount if you up graded and the smartass employee stated: "this is not a garage sale." Finally, he told us that with the upgrade will be $2,000.00. Basically, you go in there for a bundle of $998.00 that it is horrible furniture, and it is not even closed at the ad... Read more

Was this review helpful? 0 5

  • Oct 31, 2013
  • Lansing, Michigan
  • Bedroom Set And Couch
  • 76

So we moved to a new lovely home. I wanted to start over and get it nice looking. We go to AFF to get a couch/loveseat set, a queen bed, a twin only bunk bed and one twin bed. Well the loveseat was not in stock. Supposed to come next day. Still waiting for four days now for that. The bunk bed pieces came from two different sets. One was black headboards for a twin. The other was for a twin over... Read more

Was this review helpful? 1 0

  • Oct 04, 2013
  • Chattanooga, Tennessee
  • Horrible Customer Service
  • 119

I purchased a sofa on 6/11/2013 at the Chattanooga, tn. location and was told that there was a 4 month in house warranty plus 1 year manufacture warranty. After 2 months go by my cushions went flat (its the type of sofa that the cushions are made into the sofa not separate) so I called the store on Friday Sept. 27th/2013 and spoke with Natilee the asst. manager and told her the problem, she said... Read more

Was this review helpful? 5 0

  • Sep 24, 2013
  • Bedroom Furniture
  • 5
  • 205

I was about 5 TO 6 MONTHS PREGNANT AND I NOTICED ALL THE ADS ABOUT AMERICAN FREIGHT SO I CONVINCED MY SON'S FATHER TO GO AND BUY A NEW SET SO WE CAN BRING HOME A NEW BABY TO A NEW BEDROOM SET AND I WAS 19 AT THE TIME AS WELL, IT WAS 1/27/2013 WHEN WE STARTED MAKING OUR PAYMENTS, SO WHEN I FIRST ARRIVED AT THE PLACE LOCATED AT 2240 COMMERCE POINT DR LAKELAND FL 33801 ABOUT 10 MIN DOWN THE ROAD... Read more

Was this review helpful? 3 9

  • Aug 27, 2013
  • Ormond Beach, Florida
  • Dream Sleep
  • 5
  • 147

I purchase my queen size (dream sleep luxury bed) one year ago. It is already sinking in the middle. I have to sleep across ways to even get some sleep at night. For the money I payed for this bed I would have think it would last for years to come. I'm not pleased with my purchase. Hopefully I get a response back. This company needs to have better warranty and better quality materials. Instead... Read more

Was this review helpful? 1 0

  • Jul 03, 2013
  • Youngstown, Ohio
  • Bedroom And Livingroom Set
  • 3
  • 210

As a new resident of Boardman, Ohio, I decided to give AFF a shot for my bedroom outfit and living room furniture.. mistake number one. On March 27th, I ordered the items I wanted. I wasn't moving out to the area for another month, so that gave the store plenty of time to order the pieces needed. I paid in full for the order on April 23rd. When I requested that the items be delivered, I was told... Read more

Was this review helpful? 10 11
 
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