American Equity Mortgage Complaints and reviews

American Equity Mortgage reviews, American Equity Mortgage complaints, read American Equity Mortgage reviews, find American Equity Mortgage reviews, American Equity Mortgage scam reports
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  • 25 complaints
  • $172,762 claimed losses
  • $6,910 average
  • 3177 since May 05, 2008

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American Equity Mortgage
Main address: 11933 Westline Industrial Drive 63146 MO
800-236-2600, , https://secure.americanequity.com/Contact-Us.aspx
American Equity Mortgage reviews, American Equity Mortgage complaints, read American Equity Mortgage reviews, find American Equity Mortgage reviews, American Equity Mortgage scam reports
  • 25 complaints
  • $172,762 claimed losses
  • $6,910 average
Had an experience with American Equity Mortgage?
Submit review ›
25 reviews found
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  • Nov 14, 2013
  • Saint Louis, Missouri
  • Remortgage
  • 11

What a frustrating ordeal, the appraisal said thing that we don't have at our house such as cover patio and detached car garage, and to top it off they miss calculated the amount needed to pay off credit cards and home, all they said was sorry to late to do anything, now I increased my years and still never got the needed things paid off. I was told to meet with agent at his office he never... Read more

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  • Nov 08, 2013
  • Home Mortgage
  • 24

American Equity Mortgage will make promises that they will not honor. I was told by AEM that I am a candidate for a mortgage. I told them that I am skeptical since I recently got divorced and my ex husband and I recently did a short sale. Page Vrendenburg from AEM assured me that my situation is not a problem as long as I have a good job, which I do. He said that FHA recently rolled out a new... Read more

Was this review helpful? 0 2

  • Oct 09, 2013
  • Indianapolis, Indiana
  • Rental Property Refinancing
  • 43

I was working on refinancing my rental property and getting rid of some credit card debt with American Equity Mortgage in late august.Everything looked great on paperwork to refinace mortage and get cash out to pay cards off..But they needed a appraisal that cost $450 to be done for them to move on...After the appraisal came back better then expected..the rep told me i could wipe most my debt... Read more

Was this review helpful? 1 0

  • Aug 01, 2013
  • Druid Hills, Georgia
  • Mortgage
  • 60

We applied for three months. Tried to get the loan to go through when interest rates were at 3.25%. Company fiddled around and then came back with much higher rate and three months later still couldn't close the loan. They asked for the same paper work 5 and six times and kept saying they were going to close in three days. We had used them before in 2008 and it was a good experience. This... Read more

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  • Jul 16, 2013
  • Roseville, Minnesota
  • Unusable Appraisal
  • 1
  • 66

I met with Ben, brought all my income and tax information, as well as the loan info of the mortgage I wanted to refinance. I have $150,000 equity in the house (based on current tax assessment). I was told this loan would go through quickly. So I paid for the appraisal. Now, I was told that the underwriters wouldn't approve it due to income, they needed more information from my employer (due to... Read more

Was this review helpful? 0 1

  • Jul 12, 2013
  • Mortgage Refinance
  • 90

I am writing this out of complete and total frustration and disgust for the process I have been subjected to in attempting to secure and finalize a refinance through American Equity. I began working with this company in mid-December of last year on what I was led to believe would be a fairly expeditious process. We STILL have not reached finalization, nor at this point do I believe we are going... Read more

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  • Jul 11, 2013
  • Memphis, Tennessee
  • Appraisal Fee
  • 71

My sister and I applied to American Equity Mortgage to get a lower interest rate and house payment. We sent all the required information to them and signed papers via internet. We were told by representative Steve H. our credit was fine and all we had to do was paid $450.00 for an appraisal. We waited more than two weeks and did not hear from Steve H. or anyone from American Equity Mortgage.... Read more

Was this review helpful? 0 3

  • Jun 20, 2013
  • Stone Mountain, Georgia
  • Mortgage Refinance
  • 1
  • 65

We choose AEM over our current mortgage holder for a re-fi. Bad mistake! Our appraisal came back below what was needed for a conventional 80-20 loan. No issue with that.......what we have issue with is over 4 weeks of calls and e-mails that have gone unanswered. All we wanted to know is if there were any other options, a simple yes or no would have sufficed. We are now going back to our current... Read more

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  • Jun 19, 2013
  • Mortgages
  • 86

I’d contacted various companies regarding refinancing my townhome. I currently am three years in on ten years fixed at 4.125% followed with a twenty year ARM. Credit score of 700 (good but not excellent as I have high balances on credit cards). I want to refinance to a thirty year fixed and get some cash out to pay down/off my credit cards. American Equity came in with a quote of 3.25% and... Read more

Was this review helpful? 1 0

  • Jun 13, 2013
  • Columbus, Ohio
  • Mortgage
  • 3
  • 87

Mortagage consultant assured us he could get us refinanced with no out of popcket expenses to us besides having to pay for the home appraisal fee. We agreed and paid the $450. He never got back to us so we had to chase him up. He then told us that he could fix us up with a refinanc package if we came up with a downpayment of $9000. His response, when we reminded him what he told us, oh there must... Read more

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