Alside Window Complaints and reviews

Alside Window reviews, Alside Window complaints, read Alside Window reviews, find Alside Window reviews, Alside Window scam reports
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Alside Window social reviews and reports. Join community by posting your own comments or complaints.
  • 30 complaints
  • $44,640 claimed losses
  • $1,488 average
  • 6361 since Dec 10, 2009

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Alside Window
Main address: PO Box 2010 44223 Akron OH
800-922-6009, , alsidesocialmedia@gmail.com
Alside Window reviews, Alside Window complaints, read Alside Window reviews, find Alside Window reviews, Alside Window scam reports
  • 30 complaints
  • $44,640 claimed losses
  • $1,488 average
Had an experience with Alside Window?
Submit review ›
30 reviews found
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  • 2 days ago
  • Saint Louis, Missouri
  • Cracked Window
  • 3

All of these complaints about AlSide products are not encouraging. About eleven years ago we had our siding, front door, patio door and six windows replaced with AlSide products by a contractor now no longer in business. In January we noticed one of the windows had a cracked, inside pane, causing moisture to build up between the windows. Several years ago the rollers on our patio door rusted... Read more

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  • Apr 10
  • Replacement Windows
  • 9

We had new Alside windows put in our house September 2013. The noise was incredible!! We contacted the guy who put them in and his response??-He's heard that windows 'whistle" and we never heard from him ever again. We should have been told about this problem/complaint, but we never were told. I went to Alside company and complained about the "whistling "in October 2013. The company did... Read more

Was this review helpful? 0 0

  • Jan 24
  • Minneapolis, Minnesota
  • Windows Warranty
  • 2
  • 31

After speaking with the Warranty Department, I was informed that the crack in my window (Model 0971 - Casement) was not covered by the warranty, as the warranty does not cover breakage of glass. The glass cracked however, on day when in Minneapolis it was -20 degrees and I believe there was a defect within the hermetically sealed insulation that failed. The window was only 2 1/2 years old. I... Read more

Was this review helpful? 4 0

  • Jan 06
  • Window Warranty Services
  • 1
  • 54

Haven't heard anything back. This was in November 2013. Claim Number is 937714. This was sent to Window Warranty Services, PO Box 2010, Akron, OH 44309. This is more than enough time to take care of this window. This was a window installed by Nye Glass or Morgan, Utah and was supposed to be guaranteed not to fog. I sent a picture of the window, Sizes, address, which is 6115 W. Canyon... Read more

Was this review helpful? 0 0

  • Aug 14, 2013
  • Greenville, South Carolina
  • Sunroom Window
  • 2
  • 90

I was cleaning my window and it just broke. I called the company and was ask if I bought the breakage policy.i should not have had to because they are supposed to not break.we bought windows for all the other windows from window worold and they are right there if we have a claim. I was told I would have to fill out paperwork to see if my windows are coverd or not .I tried to contact the company... Read more

Was this review helpful? 1 0

  • Jun 12, 2013
  • Alside Windows
  • 137

We've lived in our home for 10 years. In July of 2012 one of my larger windows broke (would no longer go up and down) so I initiated a claim with Alside. After 11.5 months and 4 installers later, I FINALLY got the new rails so that my window would work. This has been the most ridiculous time suck in my entire life! Once I submitted my claim, I called the company to ensure they received the... Read more

Was this review helpful? 0 1

  • May 06, 2013
  • Windows
  • 1
  • 144

Seal on two windows failed at 9 months. After a year and 7 months I have still been unable to get a replacement and now they say it has been over one year and I will need to pay all labor cost. It has been a non stop blame game between Alside and the sales company who will no longer sale Alside products due to not standing behind their product. When and if the windows come in the sales company... Read more

Was this review helpful? 1 4

  • Apr 11, 2013
  • Cincinnati, Ohio
  • Vinyl Windows
  • 3
  • 208

13 years ago, we replaced our 23 Windows with Alside. 2 weeks after the installation, a window was accidently broken and replaced within a week by the installer. 7 years ago, I contacted the installer and I had 3 windows replaced within a week. 3 years ago, I contacted the installer and a window was replaced within 2 weeks but I had to pay a $75 installation fee. I have 5 windows that are now... Read more

Was this review helpful? 3 5

  • Mar 30, 2013
  • Norfolk, Virginia
  • Casement Windows
  • 1
  • 231

like the subject line says. 3 year old windows, 7 have seal leaks, coatings on inside are all streaking off. Warranty company sent me replacements after 3 months. Warranty department expects consumer to do all the legwork (taking photos, filling out lots of forms, etc.). No labor provided by warranty department. Most of the sashes went in easy so this wasn't an issue, but one of the large... Read more

Was this review helpful? 1 1

  • Mar 19, 2013
  • Cranston, Rhode Island
  • 3
  • 205

I purposely had my windows replaced because of the draft and condensation on them. Well I was told that the new windows I was getting would not have any of that. Well Bull... When the contractor put them in, the next day there was a breeze and condensation on them. He immediately came over to see it and said it is coming from outside. I had put up a single piece of hair taped to the window to... Read more

Was this review helpful? 0 0
 
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