Allegro Medical Complaints and reviews

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  • 13 complaints
  • $178 claimed losses
  • $14 average
  • 645 since Feb 25, 2008

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Allegro Medical
Main address: 1833 West Main Street, Suite 131 85201 Mesa AZ
1-800-861-3211, , http://www.allegromedical.com/support/contactUsForm.do
Allegro Medical reviews, Allegro Medical complaints, read Allegro Medical reviews, find Allegro Medical reviews, Allegro Medical scam reports
  • 13 complaints
  • $178 claimed losses
  • $14 average
Had an experience with Allegro Medical?
Submit review ›
13 reviews found
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  • Nov 29, 2013
  • False Black Friday Discount Ad
  • 4

Their email ad promised 30% off AND free shipping on orders over $50. I did not complete my order because a $7.95 shipping chage was on the order form. I had entered the code they posted for the special price. The 30% was also misleading, as it referred to the LIST price of the merchandise, not Allegro Medical's standard price. I had previous problems with Allegro Medical delivering my... Read more

Was this review helpful? 0 0

  • Jul 02, 2013
  • Los Angeles, California
  • Express Delivery
  • 1
  • 27

I paid $30 extra for expedited delivery (1-3 days) because I really needed them in 3 days. I was expecting them to be sent 2nd day air. The items were shipped the day that they were ordered but they were shipped ground from over 2000 miles away. Five days later, they are still somewhere between Chicago and Los Angeles. There is no way to Allegro Medical on the weekends. When I did contact... Read more

Was this review helpful? 1 0

  • Sep 20, 2012
  • Stone Mountain, Georgia
  • Trach Care Kit
  • 1
  • 63

Today,9/20/2012 I recieved another thats 2 since cancelled.I nave not recieved credit for my return of the 1st item. All I get from cust serv, is the run around.Why are these co,s allowed to operate this way? What happened to HONEST business? The GOV't. needs to stop this ***. BE careful people, this co. is trouble!!! The person I spoke to today was ANTIONETTE & SHE could not deviate from... Read more

Was this review helpful? 0 0

  • Jan 14, 2012
  • Scranton, Pennsylvania
  • Medical Supplies
  • 3
  • 104

I have dealt with 8-10 medical supply companies and this is the only one to ever give me a problem. After not receiving my order for 2 weeks I emailed them inquiring about its status. They assured me that they had no record of any such order. Therefore I reordered everything and received it in a few days. About a week later I received the order that they told me did not exist and was charged... Read more

Was this review helpful? 4 8

  • Dec 19, 2011
  • New York, New York
  • Drop Humidifier
  • 1
  • 50
Allegro Medical - Horrible experience

Ordered a new, unused, not refurbished humidifier. Received product in absolutely filthy condition. I'm talking dirty brown paper towel inside unit, hard water stains all over tank, just disgusting condition. I had been on and off the phone with representatives confirming another unit on it's way for 4 weeks. After speaking with a senior support representative I was promised a refund... Read more

Was this review helpful? 2 0

  • Dec 13, 2011
  • Phoenix, Arizona
  • 43

Horrible customer service, very long long shipping times for medical supplies, and the discount codes are not accurate, they're already a discount medical supply co. so if it is already a discount price the code wont work so it's a little deceitful. Still decent prices though if you can handle the very bad customer service, which I dealt with when they had short shipping times but now... Read more

Was this review helpful? 0 0

  • Jun 21, 2011
  • Portsmouth, Virginia
  • 1
  • 60

I ordered 5 items on 05/10/11. By 06/01/20, only 4 of the 5 items had arrived. Additionally, 2 of the 4 items were something different than expected. Regarding the missing item, a customer service rep apologized and stated it would be shipped immediately. The item arrived 3 days later. My second problem related to an incorrect item I ordered. I ordered the incorrect item because an Allegro... Read more

Was this review helpful? 3 0

  • Apr 30, 2011
  • Honolulu, Hawaii
  • Blood Pressure Monitor
  • 2
  • 47

I ordered an Omron HEM-711AC blood pressure monitor from Allegro Medical. It was done on-line on 4/17/11 and they charged me an additional $24 for "expedited shipping". I received the UPS delivery on 4/20 and there was an Omron BP742 in the box. I called the following day and the customer service representative agreed that I had not received the item I ordered. She said she would arrange for... Read more

Was this review helpful? 0 0

  • Jan 06, 2011
  • Kearny, New Jersey
  • Panasonic Blood Pressure Monitor
  • 1
  • 40

I have ordered from my old address, which changed 6 months ago. I placed and received an order at the new address in November 2010. I had also phoned the company and asked them to change my address in their records, since there is no way to do that on the "profile" section of their website. In December, I ordered and paid approximately $50 for a blood pressure monitor. The monitor was... Read more

Was this review helpful? 0 0

  • Nov 02, 2010
  • Calabasas, California
  • Slimline Mag
  • 2
  • 90

In September I placed an order for a mag/lamp. The money was deducted from my account within 24 hours. It's now November and I have no lamp...and no refund. After weeks of trying to get my delivery....I finally had to cancel the order. I confirmed the cancellation with an email. They shipped it anyway...then sent a call tag to pick it up. It was delivered back to them and now they're... Read more

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