Advantage Car Rental Complaints and reviews

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  • 172 complaints
  • $153,348 claimed losses
  • $892 average
  • 9865 since Jan 09, 2008

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Advantage Car Rental
Main address: 14501 Hertz Quail Springs Parkway 73134 Oklahoma City OK
888-999-6600, , https://www.advantage.com/car-rental/customersupport/index.jsp
Advantage Car Rental reviews, Advantage Car Rental complaints, read Advantage Car Rental reviews, find Advantage Car Rental reviews, Advantage Car Rental scam reports
  • 172 complaints
  • $153,348 claimed losses
  • $892 average
Had an experience with Advantage Car Rental?
Submit review ›
172 reviews found
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  • Apr 15
  • Los Angeles, California
  • Administrative Fee
  • 6

A month after renting the car from Advantage Car rental I received a notice stating that I had a fine due to unpaid tolls. I contacted them directly to try and get details from the claim to which they had no records of, so then I contacted the Toll company directly and gave them all the details of the violation. I was able to settle the claim directly with them and paid for the violations.... Read more

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  • Apr 15
  • Reservation Change
  • 5
Advantage Car Rental - Advantage Rent-a-Car is charging me $50 to change my reservation

I made a reservation for a rental car last night on advantage.com. I read all the verbiage that was on my reservation screen. Apparently, you have to click " Pre-paid Terms and Conditions" to be able to see the verbiage about any changes are subject to a $50 cancellation fee, although they do have other warnings on that screen in red type about debit cards. I really think this is misleading... Read more

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  • Mar 21
  • San Bruno, California
  • Car Rental
  • 6

We rented a car from Advantage in Reno last Thanksgiving 2013. When we gotto the service counter, the agent immediately offerred to upgrade us to a larger SUV. Sounded nice. Then we were then charged $80 for adding drivers! Is this for real? We should have walked. And, Advantage had the highest charge for fuel compared to other companies at the counter. We should have walked. Upon inspection, the... Read more

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  • Jan 01
  • Sarasota, Florida
  • Prepaid Reservation
  • 23

Prepaid reservation via third party website for a 18-day rental in Sarasota; upon arrival desk agent at SRQ airport kept trying to add surcharges and was so hurried and glib in his explanations that it was hard to follow exactly what we were being charged and why - essentially he said 'oh, don't worry this is just "on paper", you won't actually be CHARGED for this!' When we returned the car, the... Read more

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  • Dec 31, 2013
  • Car Rental
  • 29

This agency is not at the airport, a fact that is well-disguised. In fact, the rental paperwork says at the top "ADVANTAGE-SFO/ San Francisco International Airport." We shivered just before Thanksgiving weekend waiting forever in the dark for the shuttle, which clearly was not running every 20 minutes, as promised. Further, the automatic phone to the off-campus rental agencies wasn't working... Read more

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  • Dec 30, 2013
  • Chevrolet Malibu Reservation
  • 25

Reserved a Chevrolet Malibu for $133.07 for 4 days from SJC. When I showed up all they would rent me was a GMC Yukon XL for $231.75. Don't walk, run from these scam artists, Advantage is what they will take of you. They also charged me a $350.00 deposit on top of the rental fee. Reserved a Chevrolet Malibu for $133.07 for 4 days from SJC. When I showed up all they would rent me was a GMC Yukon XL... Read more

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  • Dec 20, 2013
  • Albuquerque, New Mexico
  • Car Rental Claim For Damages
  • 29

I was absolutely shocked when I received a letter from a collection agency called Purco Fleet services in Utah, claiming damages for a vehicle, rented in Alburquerque, that I did not cause. I researched Purco and they should really be put out of business. Advantage uses this unreputable agency to boost their bottomline. I think this lack of ethics is an absolute disgrace and I will certainly not... Read more

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  • Dec 17, 2013
  • Los Angeles, California
  • Car Rental Agency
  • 35

I thought we were having a disaster by renting with Advantage. We had a great rate booked on our car. $170 for 10 days. We got delayed overnight in Denver. I phoned the 1800 # and gave them a heads up that we were delayed until the next morning. Was told that the Advantage policy was that if you were 30 minutes late, the reservation was cancelled and it would be an extra $260. Demanded to... Read more

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  • Dec 02, 2013
  • Car Rental
  • 32

Do not fall for the deceptive practices of this company. They will place a $350 hold on your debit card and not process the release of the deposit in a timely manner, nor will they provide you the transaction number so it can be traced, they had the audacity to tell me that they do not have a transaction number to provide me. Another issue is you can usually get a better rate by reserving the car... Read more

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  • Nov 27, 2013
  • Milwaukee, Wisconsin
  • Car Rental Experience
  • 57

This has to be the worst rental experience. I woke up one morning to find my rental vehicle missing from where I parked it. I contacted the police department to report the vehicle stolen only to find out the city had towed my rental. Upon contacting Advantage they said I needed to bring in the keys and would be responsible for the towing changes because I must have parked illegally causing the... Read more

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