Ace Cash Express Complaints and reviews

Ace Cash Express reviews, Ace Cash Express complaints, read Ace Cash Express reviews, find Ace Cash Express reviews, Ace Cash Express scam reports
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  • 52 complaints
  • $34,632 claimed losses
  • $666 average
  • 9008 since Feb 15, 2008

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Ace Cash Express
Main address: 1231 Greenway Drive, Suite 600 75038 Irving TX
(972) 550-5000, (888) 753-2384, (866) 355-681, ,
Ace Cash Express reviews, Ace Cash Express complaints, read Ace Cash Express reviews, find Ace Cash Express reviews, Ace Cash Express scam reports
  • 52 complaints
  • $34,632 claimed losses
  • $666 average
Had an experience with Ace Cash Express?
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52 reviews found
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  • Mar 31
  • Pay Day Loan
  • 8

On Saturday, March 29th, 2014, I had called an hour in advance to get all the information needed for a pay day loan, including the time the location will closing. The lady that helped me over the phone gave me all the information needed for this loan, and said that I have to be there 20 minutes before the location closes in order to get this advance loan processed. I am a return customer for... Read more

Was this review helpful? 0 2

  • Feb 22
  • Holiday, Florida
  • Ace Elite Cards
  • 1
  • 14

I went into a one those Ace Cash Expresses on Thursday to cash my paycheck. It was a bad last minute decison I will never make again. Well, I needed to get a gift card type thing for a friend, so I loaded $200 on one their Net Spend cards. When I called to activate it, they tell me there is a block on it and I have to wait 24 hours for it to be removed. So when I call back today, more than 24... Read more

Was this review helpful? 0 0

  • Feb 13
  • Bellevue, Washington
  • Loan
  • 26

I have never gotten a loan from ACE, and I'm getting threatening emails about this. I have spoken to the State's Attorneys office about this as well. On-line loans are ILLEGAL, because anyone can get a loan under a false name. And, there is NO SUCH THING AS DEBTORS PRISON, here in the United States. They threatened that my social security number is on hold?? If that were true, I would not be able... Read more

Was this review helpful? 0 2

  • Jan 06
  • Olathe, Kansas
  • Loan
  • 1
  • 25

I was approved for a $2,000.00 loan, they said they needed $183.33 good faith money so I did but did not deposit $2000 plus $183.33 into my checking account as promised. When I contacted them saying the money wasn't it my account they had a excuse for me to send more money $211.00 for taxes, then it was excused after another, then I said all I want is my money back that I sent them then they want... Read more

Was this review helpful? 1 0

  • Dec 18, 2013
  • Roseburg, Oregon
  • Loan
  • 2
  • 56

Today we received a call from Ace Cash threatening us with court over a interest collection. We had taken out a loan of $300 dollars. we eventually paid the loan back in full. But we had been late on some of the payments. We were told that we would not be charged interest. The interest went from being $68 to over $300. They had told us that we could resolve this issue if we contacted their law... Read more

Was this review helpful? 0 1

  • Dec 16, 2013
  • Cleveland, Ohio
  • Working Experience
  • 55

Worked for this company for 7years. Each of the complaints I read seem to be issues that the state each of you live in would want to know about. Ace contributes$$(rep.) to those who allow these exorbiant fees to be legal. But the fines that the state would receive for overcharging on government issued checks and the fact that an authorization for an ACH was not signed before Ace accessed your... Read more

Was this review helpful? 0 1

  • Dec 07, 2013
  • Highlands Ranch, Colorado
  • Company Policies
  • 39

ICAO@state.co.us To the Colorado unemployment of appeals, I am writing to you in regards to an appeal process made by my past employer that took place on 6/14/2011. I recently got a letter of decision in the mail and i do not agree with this decision. The attending officer claimed that i was at fault for my job separation due to a fail of a mystery shopper that supposedly came into my store on... Read more

Was this review helpful? 1 0

  • Nov 30, 2013
  • Abilene, Texas
  • Payday Loan
  • 2
  • 59

Went and got a payday loan from them and after paying a ton of money in refinance charges I got a payment arrangement. It was due yesterday so I called and spoke with Lisa (I think that was her name) and told her I couldnt come in thay day and I would be in first thing in the morning She said that was fine. Got a call AFTER STORE HOURS and she informed me that she made a mistake and the loan got... Read more

Was this review helpful? 0 0

  • Nov 23, 2013
  • Unprofessional Conduct
  • 1
  • 23

Alyse, One of your employees has been giving my husband her phone number. And is going out with him.I will tell other customers she is flirting around with guys, not caring around if they are in a relationship. .She nerds to be more professional. Please address her to be more professional and not be giving her personal phone number to the customers (MEN)This location is on Uptown minneapolis, MN ... Read more

Was this review helpful? 0 1

  • Sep 05, 2013
  • Houston, Texas
  • Payday Advance Loan
  • 74

Got a 400 payday loan from ACE. They withdrew a 121 refinance charge, and then I called to ask what my balance was, 521, which was after the first 121 payment. I asked how could that be, she told me they refinance until you pay off the interest. I said well how can i pay you off if you are constantly going to be charging me interest. Two weeks go by, i make a payment arrangement with a gentleman... Read more

Was this review helpful? 2 6
 
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