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i filed a complaint about leisuregetaways not having good lines of communication as we could not contact our company rep due to his phone not functioning for some reason...after many attempts to phone and then text we contacted justin chaney at leisuregetaways and he was most helpful in giving us a new contact in customer service which was a direct line to anytime we have questions or need... Read more

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The account has been in effect for @3 years. The account was hacked and every time we changed password and security the hackers ( which I believe are Boost employees) would reset the number and account to a new phone . This has went on for 3 days and Boost refuses to close the account. The service dept. is in some island off shore . The security at Boost Mobile is horrible and not effective at... Read more

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I switched my personal phone to Net 10 over a year ago. Their phone service was as good as Verizon, but the switching process and number porting was a nightmare. I was enrolled in the auto payment plan. My service was cut off, I called to find out why, the Non-American, NO speake de english, I was talking to could not answer a simple question, just kept going back to her prepared script... Read more

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I dropped my phone ONCE from hip-height- that's DEFINITELY less than the 6-ft guarantee- the screen shattered, and they said "oh sorry, we can send you a new case but we don't take responsibility for the $700 phone we absolutely destroyed." Or something along those lines. Like I would even want them to send me another piece of *** like that?? Do not buy one, sure they work for some people, but... Read more

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I lost my phone in June , So I cancelled my account, not anymore under contract, and since there was an activity on the account in few days- 1.AT&T wrote in the system suspended 2. I found i was charged for the time of suspension 3. I canceled again and was promised a refund---- nothing 4. they continue to overdraft from my bank even after the second time cancellation 5. when I called... Read more

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The phones are poor. Their billing is poor. They mostly want to stiff the seniors for as much money as they can. There services are not cheap. I went back to an LG tracfone. Much happier. I had a lot of trouble with the billing. I would make a payment, had zero balance. In a couple of days I another balance.It is like they never learned billing or accounting. Very sad for this day and age. I... Read more

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Please cancel my order ! 306365476 my num . Bec. Wrong Entry tnx Please cancel my order ! 306365476 my num . Bec. Wrong Entry tnxPlease cancel my order ! 306365476 my num . Bec. Wrong Entry tnxPlease cancel my order ! 306365476 my num . Bec. Wrong Entry tnxPlease cancel my order ! 306365476 my num . Bec. Wrong Entry tnxPlease cancel my order ! 306365476 my num . Bec. Wrong Entry ... Read more

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After being sold a defective phone that did not allow me to receive in coming calls, I immediately read the return policy on the contract and was compliant to the rules.( OR SO I THOUGHT) I had the phone less than 24 hrs when I attempted to return it. I was at the store on 27th ave/Bethany home literally for 2 hrs arguing with the "owners" for the "FULL REFUND" metro pcs "promises" clearly on... Read more

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I purchased a smart phone august 8 this year I was putting pictures with my contacts when I finished it got stuck after 45mins of the same trouble shooting that did not work with two different but equally rude employees I was given a ticket number for a new phone our call was disconnected and that's when I get a call from a very hateful an disrespectful "supervisor" who informed me that that's... Read more

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Straight Talk customer service is a Fu**** joke.. I wanted to switch my Huawei phone with a BYOP plan.. I checked the compatbility on the straight talk website. The website confirmed all i would need is the network access code. Fine, Perfect purchesed it from the website and never recieved the code i paid for. I called customer service for help. The first persone i spoke to told me that the new... Read more

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