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They are refusing to refund for services that I did not use. Even though many representatives said I was going to receive a refund on my final bill. I switched carriers on March 14, 2015 and the bill cycle is from the 24th through the 25th of the month and because I cancelled at the middle I did not deserve a refund for the unused portion. Jeff Supervisor in Washington employee id 326417 said... Read more

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I have had Sprint for several years, the service went from bad to worse. I complained multiple times about the slow speed of service and the huge amount of surcharges every month. Nothing improved sadly over the course of time, so I decided to switch service providers. Sprint told me multiple times that I would be able to make some kind of payments or installments over the final bill with the... Read more

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NO CALL BACKS - I had a terrible experience with Verizon. I called the service line and also visited the Northside location in Spokane. My billing was somehow changed last summer and the original dual we had was split into two separate plans. So the cost almost doubled. I called the service number and after explaining, Mike said he'd investigate and call me within a half hour, he never called. On... Read more

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I INFORMED RAVEN WHITFIELD THAT I WAS NOT ON HOLD AND HEARD WHAT SHE WAS SAYING. I AGAING REQUSTED TO SPEAK WITH HER MANAGER. SHE THEN SAID HER MANAGER TOLD HER TO TELL ME..I STOPPED HER AND ASKED TO SPEAK WITH HIM MYSELF. I WAS PUT ON HOLD YET AGAIN. WHEN SHE CAME BACK SHE SAID IT WOULD BE A WHILE BEFORE THE MANAGER IS AVAILABLE. I ASKED FOR HER MANAGERS NAME, I WAS PUT ON HOLD AND SHE SAID "I... Read more

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I have had the worst customer service experience from AT&T over the past 2 weeks. They were charging me for a service for a phone that was sent back to them that was never canceled out. Yet I received a credit back for the phone once it was returned. I called their customer service department several times and no one told me that this line ever was activated! I was told when I finally... Read more

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After canceling AT&T service, I continued receiving a bill. Three phones were cancelled, but they did not cancel the I-Pad. Charged me over $400. for NO usage on the I-Pad and refuse to give me credit. They stated that there was not a notation to cancel it in their notes. I explained that that was their mistake...obviously...or I would have continued to use the I-Pad. Instead they... Read more

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I called ATT to rectify the issue Your ATT sales associate by the name of RAVEN WHITFIELD was rude, discourteous, and unprofessional. I asked her name several times she did not give it until I said I would call corporate. I asked to speak with her supervisor and she refused to put him on the phone. I asked for his name and after several prompts she gave the name ZACHERY, I asked for his last... Read more

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I bought a 15 dollar card for my hotspot model Z288L and have talked to cs 4 or 5 times and it's still nIt activated I give up Add comment

Anyone BUT Net 10. Unbelievable. I have three OnePlus phones, one of which I sent to my kid in Utah. She signed the phone up to our account using her local zipcode, and they assigned her an Indiana area code. We asked them to change it, and they told us they can only associate the account with the zipcode we gave them. SO WE GAVE THEM A SALT LAKE ZIPCODE AGAIN. Same thing. They assigned an... Read more

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I am an extremely busy person and my family has been with Verizon for over a decade. I bought a droid turbo from them in Nov and immediately had problems with it the replaced it. Then in dec or jan I had more issues and they replaced it again. So now I am even having more issues ( the phone randomly shutting off, slow, and overheating. I called them last week friday I believe the 17th of Nov and... Read more

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