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Cellular Phone Complaints and Reviews

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My wife and I used Tracfone for several years. We had as many as four phones at a time and had few problems. When we did, they were quickly resolved either on line or with someone with good communication skills. I wanted to change my credit card and that internet page was not working. I started trying to call and saw it was being done much differently than before. Now they have outsourced... Read more

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My hone stopped receiving calls. 1st customer service person said there are upgrades in my area and all customers in my area have the same problem, 2nd said there are outages in my area and no metropcs customers have service, 3rd one said that it was because it was not there phone. I pointed out that I had two phones on there system one worked fine, the phone that was having problems worked fine... Read more

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Thrned in my ipad,iphone5,iphone4,to Amanda M.She screwed up from the start. Items valued $550.00 by Sprint, I did not recieve devices promised asked for mine back, didn't get them, cancelled servi e after a week, receied $800.00 bill from Sprint. I contacted sprint 9-27 thru 10-31. I asked for corpirate number to try and resolve and told the number can't be disclosed. I was sent a template to... Read more

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Turned in my apple products to Sprint's buy back program. They agent Amanda M processed my devices in store, valued them at $550.00. After a month of trying to retrieve my funds from Sprint, I was given numerous excuses and reasons. I did NOT receive all products promised, nor did they return my original devices. I cancelled service after a week, Sprint sends me an $800.00 bill Add comment

I was part of the bring your own phone. After waiting 18hrs for my new phone to be active I decided to call customer service. They then told me they put the wrong sims number in the system. Now I hove to non active phones because they have to send me a new sims card. Thats 3-5 business days without a phone! ! Thanks straight talk im going to Verizon !! Read more

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  • From mobile
  • Att
  • 1 day ago
  • by anonymous
  • #562723

Worse phone provider I ever had. Go somewhere else!!! They are total rip offs!!! You pay your bill and then they try to come back a year later and say you own them money!!! Get out of here!!!! Buyer beware!!! Add comment

Sent phone to them,it had been run over and screen was shattered,i replaced the screen ,then found a fault on the motherboard,damaged ribbon connector, got the phone back they had removed the new screen i had fitted, the phone is exactly the same as when it was sent to them,although i tell a lie i had a look inside, and they have lost the clamp bracket which holds the supply connection in place... Read more

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  • From mobile
  • Ntelos
  • 1 day ago
  • by anonymous
  • #562632

My service is crappy my signal is terrible and when I went into the store to see if they could help they said there was nothing they could do! I live in a city not on the dark side of the moon. Their service is ***. I am switch to AT and T Add comment

On Nov 19, I brought spring service, because I was told that I'll get 23% employee discount on my service charge. However, later I was told that I'll only get 15% discount only on data service. This is at least $40 more per week than I was told while I signed the contract. Since it is a big financial burden, I had to move back to the previous service provider. Now sprint is not making me to pay... Read more

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