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Straight Talk is Beyond Horrible! After only 1 month, my phone stopped working. It would not recognize that I added the unlimted $45 card to it. The phone was purchased new from Walmart. I called the customer DIS service department and they saw that their system did recognize that I did add minutes but my phone did not. So, after spending LITERALLY 12 HOURS and 15 minutes on the phone with... Read more

Was this review helpful? 430 183

I have been using straight talk for a little over two years now. I purchase a $45 unlimited card every month. I understand they have some sort of "data limit" which causes my internet to run extremely slow. This only happens the last three or four days of the month. the rest of the time my phone runs great for 3G coverage. Three days before my service was supposed to end, the internet was... Read more

Was this review helpful? 81 45

I had been a Straighttalk user for the past couple of years with very little issues with their services until I baught their Android phone. I went on the internet and looked at tethering my Android to my laptop. I had checked out a few websites that had offered a free service but,of coarse,after a trial period you had to pay for their services. Well,to my surprise I had found a website that... Read more

Was this review helpful? 332 915

I am not happy!!! I received my Samsung 451R phone from Straight Talk and I am still trying to active it. Their customer service people and technical support tried to help me on the phone for hours and still my phone is not working! My Verizon phone has been cancelled for 32 hours. I can't make or receive calls. I need my phone to work! I wonder how many of you have gone through the... Read more

Was this review helpful? 120 42

I'm actually going to post a complaint about the CUSTOMERS, yes... THE CUSTOMERS As many companies do, MPCS outsources their call centers to other companies, they can be located in Dallas, Mexico City, Tijuana, Mexicali, Panama, Phillippines, etc. Yes big surprise there are "indian" persons over the phone that are meddling with your account and can easily ruin your life if they don't like you.... Read more

Was this review helpful? 33 25

Beware, This could happen to you! I have contacted several customer service representatives at Verizon and can't seem to get anyone to fix the ridiculous situation. Here is the story: My smart phone was not working properly, I took it to the local store, they ordered a new phone that was shipped to my home and delivered the next day. Under warranty, the next day a replacement phone arrived.... Read more

Was this review helpful? 87 60

BE AWARE OF METRO PCS STORES RETURN POLICY! THEY WILL MAKE IT IMPOSSIBLE FOR YOU TO RENTURN ANYTHING! AND THEN TRY TO TIE YOU UP TO THEIR HORRIBLE SERVICE. On March 30, 2011 shortly before the store time to close, at 7.58 PM, I purchased a new phone, its accessories, pre-paid a month of usage and switched my phone line from ATT to MetroPCS. Soon after I arrived home and tested the phone I... Read more

Was this review helpful? 73 68

I got a new safelink phone it has been reactivated with the same phone number but I am unable to retrieve my pending minutes even after they supposively reprogramed my phone I did not sign up for this I am sick and tired of every single company I sign up for giving me problems I call and call and call and the operator keeps putting me on hold this is getting me nowhere I need your help in... Read more

Was this review helpful? 66 15

didn't get minutes on my cell phone first of month it's a trac phone lg i want to know why it's safelink and it's robert's it's a trac phone and model number is lg320g from janury 3 that's only time he got his free minutes after that nothing at all it's a sakelink i'm the one who order the phone for him to used i'm the only one with a laptop he want... Read more

Was this review helpful? 73 35

On the day my payment was due I called to ask for a 2 day extension. They have every right to say no but I have been with them 7 yrs and this is the first time I couldn't pay on time. First they tried to sell me on "bill float" a paid service to have an extension and when I was adamant that I didn't want that; they said there was nothing they could do. When I hung up, instead of letting me... Read more

Was this review helpful? 14 28
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