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Utility Complaints and Reviews

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  • From mobile
  • Generac
  • 2 hours ago
  • by anonymous
  • #640641

Generac is all about saving and making money. The don't care about service after the sale or the quality of the product. Generator will not last, quality is poor at best, customer service is a joke. Customer service people are poorly trained and only goal is to save money. Do your self a favor and buy a different brand than generac, will not last. Add comment

Multiple power outages with very poor response. Several hours before power is restored. Every thunder storm! Need alternative. Need competition. Encore must have monopoly and therefore does not care!!! Add comment

Hi, I am retailer in New Hampshire call heavens gas have two locations with Americas , I called Monday I need delivery called back on Wednesday and then Thursday told by Custmer service ticket is out for your location called Friday to remind that I have only three cylinder left Saturday morning called I am out answer I got we are out. Now on memorials day week end I don't have propane... Read more

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Our trash can was slowly falling apart due to the employees horribly abusing it during pick-ups. Then one day they just decided to throw away our entire trash bin. Called their office, of course they had no records of it. The lady (Jessica?) said they would try to get in touch with the drivers to find out what happened. Never called me back, they are clearly just hoping I give up. I called them... Read more

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I ordered a dumpster with a scheduled delivery date a week away. I called to confirm they would deliver the dumpster and they said yes, the driver was on his way. So at 6PM I called them and discovered they just cancelled my order. Yet they still charge me. This is a very unethical company and how they got so large is a mystery. Unethical, liars, and do not care they wasted my entire weekend... Read more

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i moved into my current Apartment on Jan. 17. I paid an initial Payment of $89.78. Then I started getting threatening notices for the bill of the last tenant who left owing them 92.30. I called to explain and they said they understood and would stop the letters. When I came home today I had received both the collection letter for the last tenant and the a bill that showed a past due amount for me... Read more

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First time, they never showed uo to read my meter when I closed the account because I sold the house. A year laster I get $400+ bill they say I owe. I tell them to show me the final meter reading and if it matches ehat I have, I'll pay it. Never hear another word. .....until I need service from them again and they force me to pay that$400+ . I never get a bill, just nasty tects about my... Read more

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  • From mobile
  • Amerigas
  • 2 days ago
  • by anonymous
  • #639895

Had a tank picked up with 45% fuel. Waited 1 month for a refund. Did'nt receive and when I called they said tank was 0% Add comment

I have been with Ameren for years, I am outraged!!! I missed my payment, due to being out of town for an extended period of time. Early morning on the day I returned, they came to disconnect my service. Before they left my home, I was in my vehicle going to make the payment. Now, because of this, they are requiring a deposit. After 30 years of making payments, now they want a deposit?? What... Read more

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This is a prime example of being a monopoly,as in being the only one that has a service and everyone has to go with this company if you want gas. So if you have the lock down on a service you and your employees can be as hateful or charge wjatever it is you want and have no problem with it. Oklahoma natural gas company needs to revamp their entire communication system when it comes to paying... Read more

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