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Every other month Waste Management refuse's to pick up my trash. I get a bill every two months if that. Being on a fixed income I pay it within a couple weeks of getting the bill. Yet they just stop picking up. When I call them they say that my acct has been canceled. This month it happened again. I paid my bill in Nov the got a bill this month. Paid it on the 21st and my trash hasn't been picked... Read more

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Extremely rude inconsiderate staff who used words like " you allowed yourself to run out of gas so we have to charge an additional fee of 179 for allowing yourself to run out. I called suburban because we could smell gas throughout the house, we were advised to evacuate and they were sending out a tech to check things out but ghat was a "o show"... When we called follow up we got kinds of... Read more

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C & D propane bought out by ameriagas and the price went up $1.55 gallon. 1000 gallon tank cost enough to fill. APP sells it way below that cost good by Ameriagas. They also fired all the nice people at C & D. (NOT HAPPY) my work got it for $1.09 today, the same 1000 gallon tank that I have. I will not pay $2.64 per gallon when I can get it for 1.59 else where. do they think no... Read more

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I had signed up at a good rate for 12 months, then, naturally, forgot about it. They sent no notices about renewing, but simply began raising rates a penny or so a month, so the rate doubled in less that a year and now is double the rate of Illinois Power. I am out several hundred dollars and should sue. I just discovered this today (Jan. 28) and will admit the woman in Guatemala was very nice... Read more

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Dte denied my claim to fix hot water heater saying it was tampered with ,it was never touched by anyone i took the shield off to check pilot light and didnt put it back on their is a wire harness that was never connected because it wasnt needed Add comment

This dexter Batrett they study raisin my bill up and its just ridiculous And They Nt Tellin Me Whts Goin On I Need too talk to someone abt this because I cnt keep dealin with my am a very sick man and I nd my lights on fr medical reasons Add comment

When I tried checking when my time was up on contract I was not given the correct info. Now I'm paying .96902 per CCF to these thieves. It will take me until Feb 16 to stop paying this because of billing cycles.I called and was basically told I was screwed!!! Yes without a kiss first!!! So when I tried changing companys I give them the account on my bill. SURPRISE you need to drop 03 at the... Read more

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I own my 500 gal. 'Pig' propane tank that I use to heat my shop. I take care of it and it hasn't moved from it's spot in, say 20 years. Northwest Propane was the company that set it up for me, and helped plumb it in to the furnace. They were local, sort of...Them in Stockbridge, I'm in Dexter. They were Great! I got to know the driver, he knew me and my dogs by name. At some point I called the... Read more

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I cannot believe that a company can be run as poorly as direct energy. Terrible service, horrendous customer service and god forbid you ever need to speak to a person in the accounts department - don't ever think they will EVER attempt to assist a customer with any issues. My wife called up on 3 separate occasions to cancel our account prior to moving. For the next several months, they still... Read more

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