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I have been expecting a package that was to be delivered on the 28th of October, 2014 – By October 31st still has not been delivered, although USPS informs through the tracking system that it was delivered the 28th. I went to the Post Office and asked for the Manager or Supervisor. I waited 25 minutes for him/her. I asked 4 times where was the supervisor:, “He’ll come” – Finally I had to leave... Read more

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Their Arlington, VA (Washington blvd)location managed to lose a piece of registered mail that was time sensitive and it took me two phone calls to them and three to usps customer service line to finally get someone who was able to escalate the case. I still do not have the package, they promised to call me and update me within 24 hours of my case being opened and for the last four days I've had... Read more

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We are getting courier from you (UPS) and other couriers like DHL, the package we received from UPS as courier was not delivered to me at the door and they just put in my letter box! this is not acceptable as you have to deliver the packet to the office and take signature. This was also an very important Package so we were surprised that they just put it in the letter box like it was nothing. I... Read more

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I won a collectible (non-replaceable) item in ebay. The seller mailed it by insured 2-day Priority Mail to my PO Box in Palatine, IL. Now, I am paying for a PO Box in a USPS facility for more reliable mail service - knowing how iffy the service to residential addresses has gotten these days. Tracking shows "Delivered" but there is nothing in my box even after three weeks! The postmaster... Read more

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In 99% of the packages I receive through USPS, their tracking is wrong! Sometimes they don't update for days other times no update at all. I have gone on their website and will show the receiving post office as the tracking destination, yet I receive the package later that day. Why are we the tax payers paying for this lousy service? (Yes it's free according to the USPS. NO it's not, look at... Read more

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we had hired the starving students to move my family and the two James father and son has stolen some boxes with dishes a garbage can with some in it too! missing a gaming system and bathroom stuff don't know what made them.think that we wouldn't notice it they didn't put it in storage at the u haul at Stephanie st The rocking chair that's an antique has scratches on it the couch has a big stain... Read more

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My dog has been here every day for 18 months. Carrier sees me every day and has never expressed a concern. Apparently at some point I hurt his feelings and he decided to take it out on me by telling lies to his manager. Despite the fact that the sub carrier and every one involved have defended our side, she opted to stop my mail. Easier for HER I guess. I offered to get a po box from the... Read more

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I am having a horrible and frustrating Time with USPS. We moved a year ago and we submitted a change of address form and untill today I pick up my mail from my old address with the yellow address forward stucker ... They have lost my mail so many times causing my perfect payment history to go in the trash and also they sent sent my mail to the previous owner of our house with a yellow sticker... Read more

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This is twice in one week that I sent an express envelope and had it sit in a origin facility in Houston with no movement. More times than not Express mail does not get there overnight or to me overnight but in the past it usually only took 2 days at most. I just want to share with everyone that you can go get your money back if it isn't delivered by the time promised by the clerk. Also, when... Read more

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First bad experience happened when I shipped my sister her wedding gift from Conshohocken, PA to San Diego, CA. I bought the packaging at the post office, used their labeling materials and shipped both packages at once. One arrived, the other arrived two weeks later in a completely different package with "lost/ loose item" stickers all over it (missing half the contents). A few weeks later I... Read more

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