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  • USPS
  • 11 hours ago
  • by anonymous
  • #623422

Have a priority 3 day package that has been sitting in the Richmond, CA facility for 10 days now. Went on phone to call and follow up, went through automated prompts and has system tell me cust service isn't avail at 3pm est???!!! Then went online and filled out email inquiry form, only to have the link broken after you fill all the info out. Wtf?!?! Add comment

I've been using USPS for my Ebay sales since 1999. Since that time, I've sent out packages totaling around $89,000 in just shipping costs. In Jan. 2015, a package I sent out which was insured by Priority mail was lost halfway in rout. I filed for the insurance but was immediately denied. I was told I needed to send a hand written letter to the lost items department so they could look for it. I... Read more

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I sent a letter by Priority mail on a Saturday. The PO receipt stated that the letter would be delivered by Tuesday. On Thursday I used the USPS tracking system to determine when the letter was delivered. The tracking indicated when I posted the letter at my local PO, the time the letter departed the local PO for a sorting facility and nothing more. 6 days and no indication the letter... Read more

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Pkg I sent to my granddaughter for her bday 2 day priority from MO to IA is being sent back and forth from KC to Des Moines! I get updates everyday on my phone back and forth back and forth....utterly unbelievable! I have started to call and demand what is going on. Tomorrow will be Des Moines facility. ,I as the consumer, am doing their job and definatly not getting my moneys worth! My 8 yr... Read more

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LBC notified me that my document was delivered. However, it was given to a certain person different to the addressee's name on the envelope/parcel bag. I thought this is person to person service. Why was the document delivered, & presumably signed for, to someone whose whereabouts I have no clue. I am not even aware that this lady lives with the person to whom I sent the document. Now, this... Read more

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FedEx showed package delivered this morning for my overnight package. Well I have been home all day no delivery. Called and smug lady tells me that they have delivered to my house. Told them I was home all day waiting on this package. She stated ok let me have the driver call you within 2 hours. Well 4 hours later no call no nothing from them. So I call back and get same response again. So I... Read more

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Everything that could go wrong did, phone calls not returned, parcel sent to wrong place, eventually they sent it back to the sender after promising that it would be delivered to my work address. When you call they basically do not care, they lie through there teeth regarding where your parcel is, they must be the most under trained staff in the world to the extent that you would have more... Read more

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Boo for bad service!!! I badly needed the document to close a transaction. I had it delivered thru lbc for it says it will be delivered a day after. No package arrived. Made some follow ups 2 days after And gave me series of numbers to call to make it a priority to be delivered since its already out for delivery. PRIORITY?!!! WTH! It didn't arrive even 3 days after. And the said transaction... Read more

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For the past few years the service at this branch has steadily declined. Mail carriers refuse to properly sort the mail and place them in the appropriate mail boxes. Instead, they dump the mail for all four apartments in one mailbox.. usually mine. Despite my leaving notes on the mailbox and making phone calls to the making phone class to the branch. My packages rarely get delivered or... Read more

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I ordered some baseball cards off ebay and didn't want to pay for priority mail so I went first class instead. They shipped it on April 1st. It was at the pist office at 8:47 am so that's not considered too late. The orginal expected delivery date was April 3rd. So when it didn't come on April 3rd I checked the tracking information online, It said it departed the usps facilty in Oakland, CA.... Read more

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