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I had made a hotel booking through Expedia. And already made a full payment using my debit card. However, I received an email a week before my booking date stated that I need to make another payment (wire transfer) to Expedia because they can't charge my debit card. And they promised to refund my money back within 5 days. So I made another payment to Expedia. It's been more than 5 days now and... Read more

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I am so confused by the complaints on this site. I myself went the the same presentation and was happy to learn about this concept I never knew about. The people in the KOP office were great. High pressure sales is the last thing I would call this. Great deals , great customer service and a great concept. How do people read these reviews and then make their minds up before finding out for... Read more

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I booked a flight because my father was very ill. Because he passed away I had to change that flight. They charged me $425 (come to find out that that was $125 above what Virgin Atlantic charged). Upon return I wrote Virgin Atlantic and they refunded me the $300. The rest of the money went straight into the pocket of the owner, Mr. Sunne Khurana (please do email him with complaints at... Read more

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I was double charged for a booking made in May and after many calls and emails, I'm still awaiting my refund.... Add comment

     

WARNING Expedia is a BOOKING NIGHTMARE I am writing to complain of the appalling service Expedia has given me on booking an airfare as part of a package holiday. When I made the booking a couple of months ago, your website was not working, so I had to make the booking on the phone. The agent who made the booking misspelled two of the passengers names on the airline tickets. When I called to have... Read more

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Before finalizing the booking please make sure you read the terms and conditions of the refund policy and also the room type which you select. Check with the representative if they have selected the exact room type and this will be highlighted in the recap page. The recap page is boring and most of the people tend to avoid it but listen to it carefully, it really helped me. Before they could... Read more

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One Travel-One Trouble. I am a doctor and like to get lowest price to travel. On the search engine I was directed to ONE TRAVEL- One Trouble dot com. The search engine showed the best price for the onetravel.com, for about $860. To buy this ticket from them I had to enter flights route, dates and CREDIT CARD information to purchase this ticket for that price. I clicked and was given instruction... Read more

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My problem with Viator is with their customer care. I booked a hop-on-hop-off- bus tour for my trip to Paris this past September. Unfortunately just as I was paying for my purchase via Mastercard my internet connection disconnected. I got a message on the computer screen saying my card wasn't charged and that I should try again, so I did and I was successful. I received a confirmation of 1... Read more

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Too much time on bus w/*** car sick people. Too many sad, childish stops at sad places claiming to be museums. ***, child-like rules to rotate seats because "each seat has a unique view and it's only fair everyone gets the opportunity???" It's a f'ing bus, except for the front seat the view is the same. This RULE led to fights over the seating and eventually led us to leave the tour all... Read more

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I booked with Expedia on line one night at Midas hotel Pasay Manila. Deluxe room for 2 with free Internet and free breakfast. I booked put my credit card information into system all approved. My wife went to Midas Hotel registered and front desk said Deluxe room free Internet no free breakfast. Called Expedia spoke to Edgar he said he sees that breakfast comes free with booking. Tells me hold on... Read more

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