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Bookvip 's reply to:

Thank you for your valuable feedback and we take all customers issues very seriously. We are able to look up reservations by the last name of customer, their email address, or telephone number, however, we are unable to locate any reservation with the information given by you to this web site. You can contact me direct at James@BookVip.com. As an owner, I pride myself in BookVip offering the most... Read more

Was this review helpful? 155 28

Bookvip 's reply to:

Thank you for your valuable feedback. As an owner, I pride myself in BookVip offering the most discounted vacation packages and having an A+ rating Better Business Bureau for our customer service. The reason we can offer packages 70% off the retail rates is because the resorts subsidize the cost of these discounted vacations in exchange for your time during the resort preview. The resort... Read more

Was this review helpful? 76 16

Was approached by a rep offering a free vacation at a Disney on Ice show. In the hustle and bustle, I filled out a card quickly, and went on my merry way. A few weeks went by, and I began receiving calls from Sundance. Wouldn't you know, I "won" the drawing for a free cruise! Thankfully I came across this website while on the phone with their rep so I didn't accept the offer (along with the "1... Read more

Was this review helpful? 40 9

I live in NJ, but my BF lives in Warrington so we went to the KOP office. Big mistake. The emotional and psychological pressure to buy, then and there, with no opportunity to review our needs and financing. That "free" cruise is a waste of time, see this link. http://www.fatwallet.com/forums/travel-discussion/983300/ If you read all the reviews about this company you'll realize that where there's... Read more

Was this review helpful? 27 7

I am a stay at home Mom with no income (still mind-boggling that they were able to get approval for me without any income). I got involved with this company in May 2014 at their King Of Prussia office after filling out a survey at a baseball game to win a free cruise. We (my fiance and I) went to the "1 hour" presentation, showing us a video of all these beautiful places to travel. We were... Read more

Was this review helpful? 27 3

It's a SCAM!!! Paid my initial$198 deposit..selected 3 AVAILABLE date to cruise...when I called to confirm and book the cruise..hmmm..imagine..those available dates were NO LONGER available!!! What??? Grrrrr!! I'm an Rn and work every other weekend so my choices are limited../sundance lied to me..& said I could have those date ONLY if I swiched from Bahamas to Mexico and upgraded to the tune... Read more

Was this review helpful? 35 1

I just got a phone call from I presume them. They didn't give me name of company, hi, you filled out a form at Disney on ice, izod theatre in November (which I did) for a holiday giveaway( it was for a Disney vacation), you have won a trip to either cancun, Jamaica or Puerto Rico, we just need you to travel to our offices in parsnippty (?) and give us an hour of your time. Also have to pay taxes... Read more

Was this review helpful? 23 6

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I can't say enough about their staff. They patiently answered all my questions, assisted me with all my travel plans, did OUTSTANDING job overall. The staff are always helpful, professional and an asset to the company. Keep up the GREAT work!!! Amanda, Roseville, CA Read more

ALWAYS use a credit card when dealing with Travelocity! You have 60 days to file a dispute claim with your credit card company. The minute you have an issue file a claim with your credit card company!! They love to use up that 60 days with "could you send the documents again" (sent and emailed 3 times). They are very nice and make you feel like someone is working on this refund. As soon... Read more

Was this review helpful? 19 0

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

First of all, I want to thank HSI for the expert tutelage in finding the perfect hotels to accommodate me during a trying time. Although the notice was short, each agent listened carefully to my unique situation. I appreciate that. The patience and professionalism demonstrated is unmatched. They’re personable, they don't give up and they made it possible for me to enjoy an excellent, last... Read more

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