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I HAD A ISSUE WITH CANCELLING MY MEMBERSHIP FOR THE LAST 6 MONTHS I WAS TOLD I WAS SIGNING A NON CONTRACT MEMBERSHIP I HAD ISSUES SIGNING INTO MY MEMBERSHIP ONLINE AND CANCELLING IT TOOK THEM 6 MONTHS BEFORE THEY WOULD GIVE ME A CUSTOMER SERVICE NUMBER. THEY GAVE ME THE RUN AROUND AND THE CUSTOMER SERVICE IS HORRIBLE WORST DIRTY GYM EVER. I WOULD NEVER SPEND ANOTHER PENNY IN THERE NOR WILL I... Read more

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This store is in Yorkville IL. Bought a new bat for my son, the wrapping was removed ; however, the bat was never used. Attempted to return bat within 24 hrs of purchase, they would not return it. Store manager said contact bat manufacturer (Easton). Easton said they cant do anything about it and I need to take it back the store were I bought it from. ***'s still would not do anything! Its... Read more

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I ordered a Jacket that was "in stock" on February 7th, 2015. I received order confirmation but never received an e-mail about it being shipped. 5 times I was told by Customer Service that it would take 24-48 hours for the warehouse to respond to their request about status. I finally had enough. I cancelled the order on February 27th after being told that the jacket was in stock but no... Read more

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I have bought many stocks( over 50) from this co. most arrived in one week , I placed an order for a stock over a month ago,and received a standard response that when shipped i would received a shipping note from UPS , still no note ,every time I call I get the S.O.S. excuses. The last time i called the lady said she would check and see and call me back that was 4 days ago, still waiting .I... Read more

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Over 179 per month and no wifi ? Add comment

I was a regular member and even signed up for an extra $100 per session cost with a trainer for quite a few times, paid $200 before my next two sessions. I went in a few days before I was having major surgery and wanted to scan my own card rather than hand it over to the front desk girl for her to scan. My reasoning was that I saw 20 people before me hand her their keys with the card to be scan... Read more

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complaints made by members have been ignored/ disregarded. There appears to be no concern for customer service. 1. The pool is cold and has been for months despite numerous complaints to the club & corporate. People have complained of muscles cramping during use in the pool due to the cold temperature. 2. A door in the men's locker room was broke for months causing a cold draft in the pool... Read more

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I noticed on my bank statement a debit from PPL*BEACHBODY FITNESS $88.54 I never heard of this company nor made any ppurchase from them.I called and reported it to my credit union as an unauthorized charge and got a new debit card the next morning. Upon my credit union investigating the transaction , they received a response and super poor quality photo copied fake documents trying to prove a... Read more

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They don't disclosu they hours of operations Add comment

I cancelled my membership with Bally Total Fitness but now I have received a bill from a collection bureau for unpaid membership for $1,016.48. I just want to warn everybody against Bally Total Fitness. We have such a hard time fighting these crooks ! Criminals, plain and simple. Avoid. I cancelled my membership with Bally Total Fitness but now I have received a bill from a collection bureau for... Read more

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