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I joined Retro Fitness in May, 2014 for $19.99. I requested a Personal Trainer just to jump start my workout for $120.00. I was told that I could cancel at anytime. I went through 4 weeks and cancelled. Retro had already billed for June, which they credited my account for. They charged in July, and credited my account. They charged in August. At that time i was told that I had signed up for a... Read more

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After I registered, my first month they charged my account 3 times for the monthly fee, I had to provide bank statements and they credited back 2 of them, then about 4-5 months later they did it twice instead of once, I didn't catch it till way after and was lucky I even caught it, so I quit and they have been sending me text messages for over a year after I'm not even a member anymore. Never go... Read more

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I had a horrible experience with a sales girl at the Arlington Ave location in Riverside, CA while attempting to make use of a guest pass. My girlfriend has been a member of LA Fitness for several years and, even though I prefer to run and workout outside, she convinced me to give it a try. The guest pass clearly states in the fine print that, "membership options may be presented," and I wasn't... Read more

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I signed up for a membership and paid $100, then decided that it was a mistake the very next day because the gym was too far me to drive and it wasn't feasible for me to go very often because of my work schedule. So, I returned the next day to cancel my membership. Thinking that I would get all of my money back. I was wrong. The manager, Angela, said that she would have to talk to the owner and... Read more

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I went on the internet to cancel back at the beginning of july. I have been unable to get onto my account at least 10 ten times. I have gone to the gym and spoken to them 2times and all they say is you have to do it online. I tried calling the number that comes up on my visa bill every month and leave a message. the last straw was today. my bill this month was 36 dollars and now the number tells... Read more

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I called a couple months ago to cancel my membership and I stopped payment from my bank. I have been receiving phone calls stating that I never signed a form to cancel. Nobody every told me I needed to do this and now they claim I owe my monthly fees. They are threating to take me to Small Claims court. If they had told me from the beginning to go in and sign a form none of this would be... Read more

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This gym is a joke, their equipment looks like but always broken. Also, I am moving out of state and have tried 5 times to get our memberships cancelled and no one can seem to help. I have emailed the black hole they told me to and have called the local place 3 times. so I had to call my bank and request a stop payment for the charges as we are on a monthly contract. During this management... Read more

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Opened front door fell over vacuum hands full fell on face and cant use right side of body. Person moved vacuum out of way Had extensive injury to right side of body. Used to go to spa every day now cant use the machines. Have pain in right leg and cant raise right arm to use machines. Going to therepy at Kaiser had xrays and cat scan. Trying to contact spa main ofc but keep getting... Read more

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Have been a life member for over twenty plus years and have not received my free monthly magazines for 6 or 7 years and am wondering why? My name is Mike Christensen. Don't remember my membership no. And so would like to know why.California. I also used to purchase knives and other accessories so many years ago. I would love to receive some kind of response as soon as possible. I really enjoyed... Read more

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Over the past 8 years I have made multiple purchases from Rock Bottom Golf. They have all been perfect!!! Add comment

 
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