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Package due today was marked office closed, deliver after holiday. I was at the office during the time they "attempted" to deliver. After 4 phone calls, no call back, went to terminal. Finally was told this is a tool they use before holidays to lighten the workload. Their phone center in Asia has no authority to do anything except send text messages, so it is useless to resolve any delivery... Read more

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Told my package would be delivered at 12:40 or 1:20 today by Kim a dude in the Philippines Delivery at 6:20 this is absurd and CSR is horrible who also said I must have talked to someone in the Philippines. This was a supervisor. NEVER AGAIN will I look to UPS for anything to be delivered on time as this is a complete cluster of a company - UPS must stand for YOU PIECE OF SH__. I am completely... Read more

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Today I visited a UPS store in Fremont. The stores location is 39120 Argonaut Way Fremont California Fremont CA 94538. I stood in line and waited patienly for my turn to be helped. When it was my turn, I was helped by CHS:Laura. While in the process of helping me, she stopped helping me to help someone else that was behind me. Even though I was there first this customer was out of the store... Read more

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I paid $30 for overnight shipment and somehow my package was sorted wrong and now I have to wait an additional two business days for my package and of course the company will not refund me the $30 being that it was not their fault. I need to know what my option are, because my $30 just went down the drain! I spoke to three different people in your back office today and no one could tell me where... Read more

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2 deliveries was rejected by saying that its no access to the building, which is not true. 3 more deliveries was on hold for same reason and almost went back. When I called to UPS - I got really bad customers service! Especially Jeana - dispatcher/supervisor of Van Nuys location in CA. She was really mean , not helpful. Terrible customer service! She is not flexible to solve the problem and take... Read more

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Package meant to be delivered on Friday. Flat number was missing. My bad! There are 3 flats in my residence. Appreciate he/she didn't wanna ring the 3 flats (although why not?). HOWEVER my residence number had been provided. It is 117. My neighbor (number 115, literally next door!) is a UPS Access Point. The sign says "Collect&Drop off your packages". That means that if I had been away, the... Read more

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this is two complaints first i ordered a generator it was damaged sent back and ordered another it looked like they kicked it off the truck without slowing down how do you bend a 2'' thick motor mount second i ordered a hard guitar case came from kansas to ft smith then sent to little rock and back ... ups sucks wind cannot say just how bad there service is ... ... ...sucks sucks sucks trying to... Read more

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I'm working in Dubai and bought 2 watches. My trusted online seller sent the item through LRC which is a corporate partner of LBC. The item was received by LBC last May 13th and the shipping will only be from MANILA to Angeles Pampanga. I have called LBC customer service team everyday. since then they always tell me that it will be shipped tomorrow and so on. Until just yesterday I have spoke to... Read more

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2 day guaranteed delivery turned into 7 days. I explained to the csr how important this was to have this delivery made in 2 days. He promised me that it would definitely be delivered in this window. When they failed to pick up the order, the same inept csr guy with the initials S.B. essentially said "oh well, that the way it goes". It will be an extra 5 days, so tough luck. Also to be kicked in... Read more

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This is the worst!! Dont ever *** send anything here to be delivered! Delay is too much smh! Add comment

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