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Household Services Complaints and Reviews

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Stolen deposit money, unqualified staff, this company should not have a license. This company has caused me significant financial loss and stress over the last 1.5 years. I fuc**ing hate them and warn any potential future tenant to stay well clear. You will be charged for random 'fees' they will lie about what furniture is yours, and give you a lower class service, if they indeed pick up at... Read more

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HORRIBLE COMPANY! Do not deliver the containers. They just do not show up! No call or any communication even though we had confirmed dates and credit card on file. The main office is of no help as they could not reach the local Bolingbrook Il. office by phone or email but kept telling us it would be delivered later. Do not use this company....it will screw up your moving plans and they do not... Read more

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I’m completely baffle by the horrible service I have received from this company and the audacity of them to ask me to settle for $75. I have yet spoken with 4 different people about my problem because no one seems to be able to face a problem and fix it from the beginning to the end. I hope you do understand that YOUR company/ workers lost my clothes. YOUR company lost them. I’m only trying to... Read more

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Just after we got married my (now ex) wife and I hired starving students (lower case intended) to move her house and mine to our new house we bought together. BIG MISTAKE!!! One of the movers was Constantly hitting on her, Broke numerous items then, when he got to the new house told me "Your wife is going to totally lose it." When asked WTF he replied that he "broke her table", when asked what... Read more

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these guys dont know anything. They are just thugs ripping people left and right. DEER PARK location is the worst. Seems like thieves and *** artists found a home at IR. I have seen people aruging and getting insulted with these paracites. they dont know what customer service really is. Seems like people from caves or third world came to work in the store. STAY AWAY FROM THESE PEOPLE. Stay away... Read more

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Fpl has a poor record of taking care of problems. Every time it rains we get brown outs about 10 to 20 times a day constantly damaging our equipment. Yesterday we lost a brand new refrigerator costing about$2000 . They have been fully aware for some years now that the light pole is rotted and needs replacing and they are aware of these power interruptions for many years as we have been told... Read more

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Very dishonest, can't stand the heat when challenged about there shaded business practice, overcharging for services. When starting or stopping service be very careful about there squeeze! You will find a different offer and promises from different agents. Bad outfit to do business with! My service lasted one week.Thats all it took for me to find out what then were about.If you do have a... Read more

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I filled out the on line form on 27 July for my kitchen refrigerator, for 48 hours, I received 3 emails stating my request will be fulfilled shortly and to be patient (automatically generated emails). I called their service desk 888-782-6539 and press 2 for claims. I get this customer service rep with a thick Jersey accent, I though I called Jersey Shore... He is very apologetic and explains that... Read more

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Be very warned on Old Dutch Cleaners! Since they just opened a new store in my neighborhood located at 27 E Kings Hwy in Audubon, NJ, I decided it would be nice to try them out. A week later I came back to pick up my 7 Brooks Brothers dress shirts for work and the woman handed me someone else’s clothes. After telling her she made a mistake, she came back and announced she could not find my shirts... Read more

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This is the worst experience ever. I called this company and was on hold for important issues for over five hours spanning multiple days. The contractors this company selects are rude, incompetent and are weeks out to perform services on covered items. And other contractors don't even have my work order when I called them directly. I have had to use local contractors totaling over $3000. This... Read more

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