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I worked for A & E at one time . SO happy I left. This is an every day , multiple times a day story. don't have the part, comes broken or not at all. Remanufactured , almost never new. Also rarely an OEM product but a third party knock off. Your story is the normal , not the unusual. Technicians are untrained. As a technician you almost always walk in on a product you have never seen and 100... Read more

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When I tried checking when my time was up on contract I was not given the correct info. Now I'm paying .96902 per CCF to these thieves. It will take me until Feb 16 to stop paying this because of billing cycles.I called and was basically told I was screwed!!! Yes without a kiss first!!! So when I tried changing companys I give them the account on my bill. SURPRISE you need to drop 03 at the... Read more

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I own my 500 gal. 'Pig' propane tank that I use to heat my shop. I take care of it and it hasn't moved from it's spot in, say 20 years. Northwest Propane was the company that set it up for me, and helped plumb it in to the furnace. They were local, sort of...Them in Stockbridge, I'm in Dexter. They were Great! I got to know the driver, he knew me and my dogs by name. At some point I called the... Read more

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Let me say is in Spanish: La peor compañía *** que he tratado. Desde el vendedor que miente para hacer que uno firme un contrato, hasta el cobrador que trata al cliente como lo peor. Firme un contrato a 1 (un) año, a mas de $51 por mes, cuando lo normal es de $25-$30. Faltando un mes para que se venciera, envié cartas, mail, llamadas, etc. Y lo que me informaron es que mi contrato era por 3... Read more

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Worst customer service and company. I Have move to new home about 2yrs and I didn't know About how bad sawanee emc was. I Wish I never move in this area. First no matter how good credit you have you have to pay $40 fee, Even you change name to your wife's name, you have to pay $40. And customer service is horrible. Way they talks and treat customer. And most of all their rate is very high... Read more

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offered discount on are cell phones and we were talked to a alarm system for our home. what they didn't tell us is that there are extra fees that come along with it city charges for false alarm reports. now the city police department want a 30 dollar fee for that false alarm and a permit fee for having a home alarm installed. we contact att who said they paided that fee for false alarm reports... Read more

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I cannot believe that a company can be run as poorly as direct energy. Terrible service, horrendous customer service and god forbid you ever need to speak to a person in the accounts department - don't ever think they will EVER attempt to assist a customer with any issues. My wife called up on 3 separate occasions to cancel our account prior to moving. For the next several months, they still... Read more

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My hot water heater decides to die the afternoon before snowmegeddon and I call AJ Perri for a service call. I was told on the phone their trucks are fully stocked so it would be applied to the repair. Awesome, so I thought. Tech guy arrives and says he doesnt have the spare part for my Kenmore and he would have to order it and wont be able to get back until sometime after the storm. Great.... Read more

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