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I made a Hertz reservation for a one-way rental from Washington DC to Cumberland Md in September 2014. It was the first time I had ever rented a car. When I dropped the car off at the specified time in Cumberland, the Hertz representative said, "We don't give written receipts, we email them to you." A week later, I received a letter from Hertz Vehicle Control that the car I had rented was... Read more

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I am a frequent renter from the Vancouver B.C. National location. (Executive member emerald club). In the past month I keep receiving personal e-mails from the agent that rents to me (about 4 and counting). It seems kind of strange that I rent a car and then 5 minutes or 1 hour later I get this e-mail about how am I doing and how was the service etc...Well I have no way of opting out of these... Read more

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Date is Oct 28. I reserved a truck at Jersey city self-keeper. There were two staff working when I stepped in. The gas started at 3/4 but was reported as 7/8 on the document, which was presented by one the staff. After I found that, I asked her to check and she confirmed that and let me just leave where it started without making any notification. Since I would drive only for several miles, she... Read more

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THIS IS BY FAR THE WORST LIMO COMPANY IN SOUTH FLORIDA. First of all they lied to me about their hourly rate. The driver dropped us off 15 minutes later then the agreed time, so they charged me for A WHOLE EXTRA HOUR instead of prorating the time. They provided no proof of contract/paperwork/pricing, everything was verbal (SUPER SKETCHY). When I called to talk to them about the charges the man... Read more

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This is by far the worst car rental company in the world I will NEVER rent a car from them again. The customer service is horrible, they charge your card 3 times what the rental is and don't tell you and god for bid you need help they don't answer your calls after like 8 pm which you would think they might have a 24 hr service center. This will be the last time I rent from them I don't even care... Read more

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Not explaining what you sign and take your money in the process. I was misguided and what the rest of my deposit or some kind of customer service Add comment

     

Hi i have also been scammed by these people, only when i gave my rental car back the guy checked the car and said all damage was already there before i took the car from them...4 hours later i get an email staing they have charged me 780pounds for damages! The document i signed said no damages when i signed it , i stupidly forgot to ask for my copy...they added to the document without my... Read more

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Prepaid $272 for a mini van only to be refused service. Had been told over the phone that the card I use to prepay was sufficient to use as a deposit. In town for a funeral and not only did I not get a vehicle, they refused to refund any of my money. Went to Enterprise and rented a mini van without issues. Travel a lot and rented many cars, but by far the worst experience ever. Company has... Read more

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place a reservation for month renter with enterprise on 1 oct until 31 oct 2014 made a 601 payment plus 3 day insurance payment on 27 oct three day before car turn in day received a call fro enterprise renter state that I needed to pay an addition 255.64 fees on car or return car I didn,t understaind how I could py a month disppoist on 1 oct and then three day before my return day be force will... Read more

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My now husband had met with Brock who is the owner of Bstar Inc about renting a party bus for our wedding. He had drawn up a contract and we worked out all the details and came to an agreement on price. We gave him $300 cash deposit so ensure we were going to get the nicer bus he promised us. As the date gets closer he tells us he no longer has the nice bus he promised us, but would able to... Read more

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