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I booked in avis Portugal a car to rent costa rica. I ask them if the car has the mandatory insurance to run in CR and in case damage how much i have to pay. Receive information i had all mandatory insurance and 0€ damage fee. Booked the car and receive reservation with both information in the reseevation. Arrive in CR and they did not rent car and say i had to pay more 50USD/day to have... Read more

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  • Alamo
  • 1 day ago
  • by anonymous
  • #562896

I had a prepaid car rental and they gave my car away it wasn't ok Add comment

I arrived at the Advantage site at Raleigh - Durham Airport and the computer system was running really and that was annoying to me, but we persevered. When Quenisha called me to the counter, I had been waiting about 20 min, I wasn't prepared for what was about to happen. I gave her my reservation info. and 10 mins later she told me she couldn't find me in their system. (Remember the sys. was... Read more

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  • Hertz
  • 1 day ago
  • by anonymous
  • #562803

Hertz charged my card with £61.95 for super insurance that I specifically declined at point of hire. I asked what the swd @ £61.95 was on the invoice to be told its just hire costs! Customer services will not sort it out so going to take it further. Don't sign anything until you are totally happy you are only paying for what you want or have asked for. Will not be using Hertz again. Add comment

I booked and paid a deposit for a hire vehicle online for 28 days through Economy Car Rentals. The car was to be picked up from Green Motion Heathrow on our arrival from Australia. The following was experienced by my Sister Joan Hawkins when she went to pick up a vehicle (as nominated driver). It is in the form of an email sent to Economy Car Rentals. To their credit they did refund part of my... Read more

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I rented a car for one day from the airport in Omaha, NE, and drove only 37 miles. I booked the car on Kayak for $20.58, but my final charge was $50.04. When I picked up the car, they told me that if I don't fill up the gas, they would do it for $3.09/gallon. So I didn't fill it up. I expected a total bill of max. $25. However, in the end, they charged me $14.06 for the gas. On top of that, they... Read more

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  • Avis
  • 2 days ago
  • by anonymous
  • #562388

I jst felt looked down at and humiliated by Avis... Add comment

  • From mobile
  • Avis
  • 2 days ago
  • by anonymous
  • #562387

its this particular individual who works at avis... seriously the aproach nd communication jst was unacceptable Add comment

today felt like da return of b4 1994 whn this white man frm avis, humiliated, looked down on me and treated me like I had stolen a vehicle... when he jst talked to me in a very poor aproach on how I must strt walking home since mecedez benz who had rented for me the vehicle had not yet renewed it... I was lyk wht da ***... where is my part in all of dat... da aproach was degrading it jst reminded... Read more

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I hired a car at luton airport, i was on a tigt travel schedule for the following three days. After a few miles up the motorway my ASTRA SRI decided to start driving like a fiat 500!. I nursed he car to my first destination and called the breakdown service. They advised me to call a local branch after i explained i thought the car was faulty. I spoke to the nearest branch…they said they couldn't... Read more

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