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Let me start of by saying that I have used this company in the past without issue, however on this occasion they let me down big style. I booked car with them in March of last year through easyCar, when I saw that the company chosen was Green Motion, I was not concerned, sure they are 20 minutes or so from the airport but so what, the saving would be worth it. At the time I did not know the... Read more

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I had the worst customer service experience at the Hertz in San Diego. When I arrived there, there were 37 people waiting in line and only three people actually helping people pick up their cars. The manager (Heston) was belligerent and sarcastic to everyone. He was no help at all. There were various other employees walking around doing nothing. They booked too many reservations without... Read more

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Who is going to take care about the complaints of customers who cheated by green motion company? 5 days ago in Gatwick a staff of company ( His name is Vaidas) when checking the car didn't report some scratches found on the rims of the car.When I insisted he reported only the scratches on the front left tyre saying that all the others are minor and the company never take them into account.There... Read more

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Got a rental from the Boston Airport location Friday September 26 and Saturday the 27 at 10:45pm this CAR left us stranded after a family party. Called roadside assistance and they advised me that all they could do was tow the car back to my hotel since rental location was closed at the time, for me to take of it in the morning. Sunday morning I tried calling many times they wouldn't answer plus... Read more

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I returned a Vauxhall Vivaro van to Europcar after a two-day rental (it was hired through a company called Yellovan, as Europcar had quoted me £2500 to pick up in London and drop in Edinburgh). A cut was found on the front left-side tyre and the charge for replacing the tyre was £190 plus a £27 admin fee. A quick online search showed that Kwikfit would have charged me £109.90 for replacing and... Read more

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I have rented from enterprise several times and never been through this I've have full coverage insurance and totalled my truck a week in a half ago I'm a single mom trying to move and I use direct as my insurance they had me set up for a vehicle well when I went to the senatobia ms office they said I was in the do not rent list but didn't know why gave me a number to call to see why u called all... Read more

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This company advertises low prices on line, but once you go to pick up your car they try to tell you that you need a bigger car for people, or luggage, or a more powerful car for climbing hills. I think the agents in Denver must work on commission when they get you to upgrade. Meanwhile because they are so busy trying to market a more expensive car, the line to pick up the car is long and takes... Read more

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Worst company ever !!! Horrible costumer service don't not use this company unless u wana waste ur money they lie about they're dirty buss and treat customers horrible !! Add comment

     

Driver took the local/industrial route to the airport without asking me. It took 3 times as long as get to the airport because route was packed with industrial traffic. I missed my flight and paid $100 in change fees. Driver kindly waited to take me home and arranged to come again in the morning. Surprise was he charged me for taking me back home, and was going to charge me again the the morning.... Read more

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Re:9-18-14, 2012 Blue Ford Fusion,Plate#Fl945XSE,rental record#541716490. The car smelled like smoke, had sand and dirt everywhere and the funny thing there was a card on top of the dash Board signed by Yamila Brito from the Miami Airport Hertz rent a car that read "Clean and Safe". When we had used the car for about three days one of the tires was low in air pressure. When we looked at the... Read more

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