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MY HOME BURN DOWN SEPT 2014 HAD ISSUES WITH YOUR COMPANY FIRST HAVING INSURANCE CHECK REWROTE DUE TO ONE PARTY BEIN DECEASE FINALLY GOT INSURANCE COMPANY TO REWRITE THE CHECK ITS BEEN 5MONTHS FAMILY PAYING MORGAGE STILL FOR A BURN HOUSE AND RENTING ANOTHER HOME WITH OTHER BILLS TRYING TO PAY SELECT PORTFOLIO OFF WITH SHORT TERM PAYOFF AND MOVE ON THEY HAVE NOT YET AGREED AND SENT LETTER BACK TO... Read more

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I answered all questions on their website for a quote only to call and find out they expect you to own a home, live in it and get a homeowners policy on it from Liberty Mutual before getting a landlord policy on your other non owner occupied rental homes. Very dishonest and misleading. Soft check of my credit file was done. Total waste of time with these unethical people from Travelers... Read more

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State farm customer for 15 year...no home claims....have roof leaking recently and adjuster comes out and says yes you have water damage to ceiling but roof is not leaking! Are u kidding me? Where is it coming from if not from a leaking roof! Extremely disappointed in state farm and will be getting new insurance! If you are shopping for insurance - steer clear of state farm! It's an expensive... Read more

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They used credit cards that I haven't used in over 10 years to say I had too many accounts. They told me I was a risk for making a HOMEOWNER CLAIM, because I had a financed vehicle you read that right...a HOMEOWNER CLAIM!!! I have owned my home for 42 years and have never made a claim!!!! I have no charge card debt, I own my home, it is paid for. I own 2 cars, 1 is paid for and the other one is... Read more

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While on vacation in Jamaica with family, we got a call that our house had been broken into and THOUSANDS of $$ in damage, stolen property and vandalism was done. We've had insurance through #USAA for 8+ years during my husbands 11+ year USAF career. During this time he has had our home and no less than 10 vehicles covered religiously with usaa expecting in the event we ever did have to make a... Read more

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i had a supply line to toilet rupture went damaged furnace and sum other things took them 19 days to contact me i had already cleaned up mess had furnace repairedtook up wreaked carpet the adjuster came out wrote a pack of lies about a company coming to clean up witch never came i told him he was comiting fraud they kept 11.000.00 and sent me a cacelation letter already had other ins. they sent... Read more

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Seriously, this insurance company collect money from me every months from 9 years from me. I have a claim this year and the same problem. They give me so much hard time. I filed the claim, they send 3 different companies to check my house... They call all my friends for proof and this lady from third party scam company called catmando, Inc .. I don't even know if that is legal to act as an... Read more

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I called Residential MD because my washer was leaking. The tub turned out to be broken and the warranty company does not cover structural damage which they claim the tub is. I called to complain and was told how I had cost them money this year. I UNDERSTAND WHY MY BANK (WELLS FARGO) WHO RECOMMENDED THIS COMPANY SENT ME AN APOLOGY LETTER LAST YEAR. Not once did they say we will review your case,... Read more

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We've had the same flood insurance for all 8 years that we have lived in our current house. As soon as Cenlar took over the loan 2 years ago the problems started. In the fall of 2013 they said we didn't have insurance but a fax from our insurance broker got it fixed. In the fall of 2014 they again said we didn't have coverage, 2 faxes from my insurance broker, one fax and three phone calls... Read more

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Had two claims in twenty years equaling $10,000 and my policy was cancelled. They claimed that the claims were within 3 years so they could no longer insure me. My car insurance is with metlife but that will also change. This is a company run by criminals and I want everyone to know it. You think you pay your insurance for 20 years and there is some customer loyalty but not with this company, two... Read more

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