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a u haul truck exploded or caught fire and exploded something in engine and caused the wind to bust out of my car. police were called ebcuase I went inside uhaul and the manager would do nothing. when the police get there the manager was told by police that they could hit me or use force to remove me from their premises. then on top of that u haul will not pay for my window. Guess why?? ... Read more

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I experienced separate 2 pipe breaks (wall and under the slab). In each instance, these MFs refused to cover any aspect of the access or damage because "I should have known that the water was leaking in my wall and the pipe under the slab could have broken due to wear and tear or the house shifting". Now, I know why their rates are the lowest in MS; Shelter doesn't cover ***. Shelter reports... Read more

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I bought a sofa and love seat at Living Spaces. Sales rep sold Guardian Warranty protection, said it would protect against stains since I have white furniture. Makes sense since I have two toddlers. Purchase their “best plan” for an additional $150. 3 years later, my wife noticed a large grease stain. She said it was from our 2 year old kid eating pizza. I use their cleaning product and the stain... Read more

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I bought a sofa and love seat at Living Spaces. Sales rep sold a warranty plan from Guardian Protection Products Inc. We had a large grease stain and minor stains from eating pizza. Company has been delaying to clean or replace product for over 2 months. Finally sent "courtesy" letter to clean stain but it would void my warranty. What is the point of a 5 year warranty, if you don't honor the it... Read more

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I received terrible service from Claim Adjuster, Raymond Ortiz, an adjuster at Gallagher Bassett. I understood from the get go that my car damage claim sustained in a supermarket parking lot would likely not be covered but of course, I had to try. I called the store and began a claim. The above adjuster was handling my claim. However, after a few initial phone calls with him and letter... Read more

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they refused to repair my main water shutoff because it was located attached to the garage because they said it was "outside" my dwelling! then my toilets were losing water because of a crack in the porcelain. they replaced one, but wanted to "wait" to see if the other needed relacement. the one they did replace was replaced with the cheapest toilet available. i asked to pay more for a... Read more

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I called on a Monday morning and received a homeowners quote, and the next morning I called them back to buy the policy. I left a message with my rep that I wanted to purchase the policy and to please call me back. Waited over 24 hours, and no call back. I called them and asked to speak with a supervisor and was told that I can not speak with one and got transferred to a different department. I... Read more

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Amex Assurance sends Claimants an Acknowledgement of Claim Email. In which, the Emal details the process is to take up to 10 bus days. When Amex Assurance is phoned, you are instructed by Agents & Supervisors the policy has been updated to 12 bus days. However, they have nothing in written form they can supply the Claimant with as proof of this change. Then when the claim extends beyond 12... Read more

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Resolved

First of all, my husband died unexpectedly recently and he handled all of this stuff. I had wind/hail damage to my home. First of all, I got lectured from my AGENT about having "ANOTHER" claim. Adjuster came out, didn't even go up on roof, gave me a check for $2400. Then I turned in $350 for tree removal and they paid that. Found out my deductible was $1965! Yikes. So I had contractor come out... Read more

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I have been a paying customer for over 10 years with the jewelry insurance company JIBNA. Recently, my diamond I've had for 26 years fell out of the setting and they would not cover it!!! They said it was my fault due to wear and tear. So I guess I'm not allowed to wear my ring! What is the purpose of paying for and having insurance if I'm just going to be denied. Do not use this company if you... Read more

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