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Photography Complaints and Reviews


I have a friend who went to the Oakbrook Illinois location and was told that you can no longer combine the portrait club membership with the special promos. This is very disappointing as pp prices are outrageius. I will never go again either as I had a HORRIBble experience at the Lombard Illinois one. The manager was rude the photographer incompetent and I didn't like the pics and after much... Read more

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I have been to your studio three times, first and last times had very poor photography sessions, the 2nd time I went had excellent photographer and session. The most recent time I went I took my granddaughter for her 1st birthday pictures, I was told I could have only 1 background for the pictures and then the photographer only took 6 pictures of her. Extremely disappointed in both the quality... Read more

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Hasan scammed me! We did a desert shoot July 2013 and he never gave me my I laugh now because he will pay one day.. God got me.. Don't shoot with him.. Add comment

Imfefrom Wenona Il and drive the almost two hour drive to Rockford studio with a 3yr old,1year old and a 3 week old. We get there 15 minutes early and end up sitting for an hour past our time. So the 1year old didn't want to take her birthday pictures. Then the 3 year old was crazy n bored. So they told us we would have a cake smash picture never got it. Every picture was on a white or black... Read more

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Probably the worst experience ever. The girl was very rude and and she did a horrible job at taking the pictures she said we were allowed 20 and just kept snapping away without people looking and with their eyes closed and then we went to go pick out the ones we liked. There was actually one that she got that was really nice one major problem we would have to choose what person to cut out because... Read more

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Had my worst experience ever at picture people! I've taken my four children here several times before yesterday and been very happy. But yesterday decided it was way past time for a family portrait. I didn't have an issue with the photographer it was the girl, who didn't even introduce herself I found her name was Cassandra from my receipt. She argued with me about my groupon, wouldn't answer my... Read more

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My manager found out that I was a professional photographer and she said and I quote her..."I just cringe when I hear that Lifetouch has hired a professional photographer." mmm I thought you were a National portrait company and that would be considered a really good thing to have photographers working their cameras. Apparently they want to have trained monkeys who can pump the kids through the... Read more

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Not happy with the service I received from portrait innovations in Avon Ohio.. She was rude and made rude remarks..I want my money back!!! Add comment

I bought a 6 pose package just to get the cd of my images so I could print them else where but they did not tell me that the cd didn't come with the copyrights release. What a waste of time, energy, and money! Add comment