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Lighting off blurred photos. Cut top of head off. Poor customer service and etiquette On phone when calling and when asking for reprints. Did get a discount but was accused of cursing on phone which never happened. Have used this studio five years One time i went to Collierville due to same issue with camera & lighting issue but thought by now they resolved their issues Unfortnately they have... Read more

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Very poor customer service...attitudes were crappy. We had a 8 day old and the photographer was very unwilling to set up the pose we requested..she was all "squished" looking. Did not buy . This was my first time using this company . my daughter ans her family were here the week before so because they had taken picrure of my other granddaughter they refused to honour my coupon. Bad business to... Read more

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I am annoyed with your short staff. I went to the Paramus Park location and they turn me away at 8pm because there was only one employee working. Not sure why you say you are open until 9:30pm and have only one employee working. I called the Garden State Paramus location before getting there and they tell me come in we will do the photo shoot. I get there 8:45 and again there is only one employee... Read more

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took my granddaughter to portrait innovations to get her 1st year birthday pic the man had no knowledge on how to deal with a 1 year old...we wanted birthday pics and we got spring pics a couple of her photo was with a a small soccer ball that was missing patches....we spent good money on the dress we wanted for her pictures total waste got one photo of her full body in the dress the back... Read more

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Need to speak with a general manager from Portrait Innovations regarding the worst Experiance my family ever had there. Add comment

I had a gift card in the amount of $500 that was purchased for me by a friend and I had a house fire everything was destroyed I contacted the picture people to act is to give part to be replaced and I was told no. I understand if it were a small amount but this is 500 dollars that we're talking about and it probably take 2 minutes to locate the card in the system. I am just not sure What they... Read more

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Jcp portraits customer service is awful! I was a regular but I will go somewhere else from now on. Don't waste your time or money with them. Add comment

Took a 1 year old to get pictures done, he is a boy she used a white rocker instead of boy type props. She did not seem like she cared how the picture looked. After the pictures were done we got just the cheaper packages and she was not happy that we did not take pictures that she thought was good. First of all it was none of her business which pictures we bought. Last couple of times at the... Read more

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Kim Ferrgulia of Beautiful Photo Props stole images from my photography company when she knew they were not of her product. She has never sold to me before (she should have looked up an order under my name to confirm as well as ASKING my permission to use the photos) and they certainly were not something she even makes or sells. I had to ask her several times to take it down. She also stopped... Read more

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My husband was booked for a workshop through Remember Forever Photography last month. We were on vacation in Vegas, the workshop ran from 6 to 10:30 so after eating dinner at 4:30 just to make it to the meeting point (which was all the way at the far end of the strip) on time no one showed up. We NEVER received a call or email telling us my husband's workshop had been canceled. It would have... Read more

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