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Online Shopping Complaints and Reviews


I reached out to customer service on several occasions. My order was sent, incorrectly, after two full months and contact with them. They told me the delay was my fault and would not ship my order over night because they dont do that for anyone. I was spoken to very rudely when someone actually answered the phone. I only got one of the body pillows that I ordered. There website is hard to... Read more

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I hve ordered 10 items After a month. ...till date I didn't get anything....i hve paid through card n now continously I'm trying to call n send email bt not getting any respond ........ Add comment


Back when Pronto Online started up, I was fresh out of school. I knew Fergus, or as we called him "Neil", as a friend of a friend (whom I am still good friends with), and therefore found it easy enough to trust him. One day he wanted to show me his new website, Pronto Online. He soon asked me to join in listing products on the website. Hungry to please a friend, I agreed and started within a few... Read more

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recently purchased the capless extra long golden blonde wig to wear at an engagement party. It arrived within a week which was great. I love this wig. It is able to be worn during the day as well as at night. I am so happy with the quality of the wig, that I am now purchasing a human hair style. The service that I have received from 'Light in the Box' has been outstanding, and I will keep... Read more

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DO NOT USE THIS SITE!!! scammed out of $199 from their completely fraudulent $39.95/month charge that they do not declare anywhere when you make a purchase under their VIP program! went on to receive 5 months worth of charges for credit that is not even redeemable until you've been charged $400. customer service was atrocious. after extremely long time on the phone speaking to multiple... Read more

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Such a scam! I ordered a item as a bridal shower gift 2 weeks later nothing! As I go to check my log in on their website , the website is moved or permanently down! Really? I paid using my paypal account and after seeing soo many people were scammed you would figure paypal would not support them in their payment collecting. Well I've opened a dispute through paypal let's see what happens. Add comment


My order# 63182641162226 from store: White Rose Dream Store. I received my order and they do not looks like in the picture. Poor quality and arrived in bulk. I contacted with the seller and they are not giving my money back.I do not want to loose more money to ship back the item. They did not sent the items the way they sold. I left the feedback and I am not able to open a dispute because they... Read more

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Don't buy from this company. No way to return merch without calling the company. I have tried multiple times to call and cancel and have been on hold for 20 + minutes both times. I tried the chat option on the website with no avail. I have emailed and keep getting told that must call customer service to cancel the membership. Trying to get their attention via social media to see if that will... Read more

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What is your problem? My order was placed on 9/7/14 and today 9/15/14 I am told that it MIGHT ship tomorrow!! I placed mail orders with two other catalog firms (Draper's and Blair) on 9/5/14 and I have received my orders on 9/13/14. According to your addresses, you all are located in the same place. Oh, I know, you have all sorts of excuses on your flash cards, but I am going on record. ... Read more

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