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Online Shopping Complaints and Reviews

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I have always paid my bill with the exception of asking for a new date, and I had paid down from my 770 to 569 and tried to purchase something small and they acted as though I had no credit with them or my payment history was lousy which it is not. Sent me a letter that they wanted half or the whole amount. I will stop bothering. I am glad to see there are others with the same or similar issues.... Read more

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I'm an active duty member in VA. I bought a beautiful Ashley dinning room table from them off EBay and paid in full and for shipping on August 4th. As of Sept. 2, They still have yet to even ship the item. I have spoke to the owner and many of the co workers on numerous occasions. I have been promised 5 different shipping dates and non of them have been honored. The last conversation with the... Read more

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I have ordered a package that they tookd a relly long time to deliver, and before even reaching my address I had to ask them to resend it back. A couple of weeks later I contacted them to know when I will be reimbursed.The customer care said 1-2 months, information that is clearly not written on their website. I have contacted them again, almost 2 months later, and the customer care said it takes... Read more

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1. Ordered Books. 3 books - $460.00. Paid for with Amex Card at time of order. 2. Paid for Express Shipping, even though Order Qualified for free shipping. 3. 3 Days later, did not receive a tracking number for the shipping. 4. Called to follow up. 5. Was told order was on hold. Unable to explain why it was on hold. 5. Transferred from one person to another 3 times. 2 times to someone's voice... Read more

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I don't know how a company stays in business that takes this long to ship. I called today, after waiting 6 weeks for the compression sleeves to arrive, and I was told by the automated phone hold that my wait time was "5 minutes" and I was on hold for 29 minutes. MISERABLE! I finally did talk to someone whose first language is not English, so I'm not even sure if he understood what I was saying.... Read more

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Every single time I have problems with ARAMEX. They never deliver in time. Many times i had to go to the office and pick up the package myself because they cannot deliver on time i scheduled. If you schedule a delivery from 12pm - 3 pm, they will call you only after 3pm saying that they will deliver at 5... I DO NOT NEED AT 5!!! Why did I arranged with you 12-3??????? In the last case they just... Read more

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No retail store is perfect, but seriously, how do you blame something like shipping or product failure on the store. In both cases, JCP is just the middle man and have nothing to do with the shipping company or the manufacturer. If you have a problem with getting your package on time, then take it up with the shipping company. Also a good advice on shipping is that during the holiday season, one... Read more

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Mother of the bride is a fraud she buys her products from tablecloths factory save on crafts and others then doubles the price and claims she is doing brides a favor on her profile page. Not true! Do your research before buying from her. I bought several products from other vendors and they were great but this lady is terrible she is a thief and a liar. Oh also her real name is Kim and she lives... Read more

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I ordered these boots along with the black ones, this was my first time ordering form Torrid. I was excited because this is the first store has a wide selection of cute shoes with a wide width. I ordered it to be shipped to the store nearest me. Unfortunately they never came, online they said the shoes were shipped but i never got any tracking information, i called and they said they couldn't... Read more

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I ordered two boots this was my first time ordering form Torrid. I was excited because this is the first store has a wide selection of cute shoes with a wide width. I ordered it to be shipped to the store nearest me. Unfortunately they never came, online they said the shoes were shipped but i never got any tracking information, i called and they said they couldn't find any tracking information... Read more

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