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Building Services - Moving, Storage Complaints and Reviews

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We had a factory sealed #10 size tin can sitting on a table with a slit cut into the top to be used as a "piggy bank" for my son (this was a "novelty" gift he received for saving money). There was $400 worth of bills in this sealed can. Previous to Moving Staffer's arrival, we walked by this can sitting on a table in our house many times a day & it was always intact. When we unpacked our... Read more

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I used All USA van lines for my move from Durham, NC to Oakland, CA. My date of arrival was 8/22. After about a week I called to see what was the hold up. They said it is usual and that they write into the contract that it could take 14-21 business days. I let it go but once the 21 business days passed I called again and they still had no information about my belongings. I came to realize that... Read more

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fed ex in my opinion are the worst company I've ever had service from. 6 wrong doing in one simple transation. 1. broke glass 2.when claim was done, cust care used wrong track number 3. investigation department don't take picture of item, don't do proper notation, trash glass before claim was done. 4. coudn't find my glass after was picked up to do investigation 5. customer service have... Read more

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I LOST ALL OF MY ITEMS BEHIND THE NEGLIGENCE OF PUBLIC STORAGE WITH NO REGARDS TO MAKE ME WHOLE. I WILL TAKE LEGAL ACTION AS THIS IS AN UNDUE HARDSHIP. THEN ON TOP OF THE ERROR, I HAVE MADE SEVERAL TRIPS TO THERE OFFICE TO RECTIFY THEM AND SHOW THEM THE BANK RECORDS WHERE MY ACCOUNT HAD BEEN DRAFTED MULTIPLE TIMES FOR THE SAME PAYMENTS. THE WORKERS THERE APPEAR INCOMPETENT AND DO NOT FOLLOW... Read more

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The worst customer service ever. Lied to, told my furniture was on a truck to be delivered and today it's still in the warehouse in FL! Do not use this company's! Add comment

     

Worked with them to get movers for both ends of my move from Atlanta to New York. They seemed reasobale to deal with on the phone. When the movers at the destination began to unpack the truck they found many boxes and pieces of furniture that were damaged or destroyed because the truck was packed so poorly in Atlanta. The movers unloading the truck said they had never seen a truck so poorly... Read more

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John Keely of Common Ground Storm Shelters was to install a shelter for us in June of 2013. I paid him a $1500 deposit. Time passed and he just kept giving excuses about why it was delayed. In October, he agreed to pay our deposit back. 18 months later, he still owes us $400 and is not paying it. This guy is a scam artist!!! Add comment

     

Besides your normal monthly rental, they charge for Garbage, allocated Gas Service (apartments are all electric with No gas), account setup fee, common area Electric fee, Administrative service fee, Pest control fee, state sales Tax, City sales Tax, as well as Water and Sewer fees. Besides these nice brand new units are built poorly with little, if any, insulation between floors or side walls. ... Read more

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Wow! I never imagined after paying high storage cost all my furniture would be infested with roaches the size of small mice. The sad part, before I can move into my new home I had to rent two 10x20 units to debug with roach bomb's. The "I don't care attitude", by the manager told me she was very aware of the problem. Yes I did read my contract and this was not my first storage experience. The... Read more

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I spoke with the Manager of all my sons in Boca Raton whom informed me I would pay $239/hr with a 2 hr minimum plus a travel fee. When they came to my apartment, they informed me it was in fact , a 3 hr minimum plus travel fee of $125 because we would have to pay for their travel from Jupiter to Boca which costs time. I angrily called up the manager and told him this was not the agreement. He... Read more

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