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Building Services - Moving, Storage Complaints and Reviews

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FALSE ADVERTISNG , UNRELIABLE. ...Their ad says 24 hours availability they will move me at any time. I made an appointment two days in advance for 7 o'clock in the evening. I called Saul at 5 to confirm my appointment they said they were going to meet me at 830 hour and a half later, come 830 I didn't hear anything from them so I called them back and they said they didn't have anybody to move me... Read more

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We have been waiting since Monday for pick up its Wednesday no one has called us to let us know what's going on...we have a uhaul that we are paying for and only have 3 more days to return it to Florida and we also have a rental car that we still paying for so this is costing hundreds of dollars ..This guy Phil is not answering our calls we are stuck don't know what we are going to do..How come... Read more

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I've been a customer of Public Storage ( Country Club Hill, ILL ) since 2010 and have had nothing but a great experience. Everytime i go there i'm greeted with a hello and a smile by Tanya.The Units are always clean and the driveway is always cleaned. The hours are convenient and the location ( not too far from where i live ) is good for me and my family and i would recommend Public Storage to... Read more

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PODS container looked like it had been through a hurricane.
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We were selling our house so we decided to declutter it for the showing by renting a POD. They were very helpful over the phone and delivered the pod when and were we had asked. We packed the pod ourselves and asked the driver if it all looked ok. He replied that yes I looks ok they take great care with our belongings and that the container is always loaded evenly. So off went our container to... Read more

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They scratched up my furniture. I had a brand new bedroom set that is ruined. They left furniture at my house in the garage. They were advised how to pack my furniture in storage and they hid furniture in the back that they damaged. They took all day to move a 3 bedroom house. I feel like they were a bunch of *** artist. Yes sometimes you should judge a book by the cover. When I contacted... Read more

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Extra Space Storage - THIEVES, LIARS AND CHEATS!!!
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While renting with Extra Space Storage in Vallejo, CA, my storage was broken into twice and the rent went up 6 times!!! Don't trust these people. Don't rent from these people. When my storage was broken into they claimed that the theives broke the security gate to get in. They didn't notify me of the situation because they did not have my apt number. This was a lie because they would not have... Read more

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Plubic storage is allowing people to store there garbage for a $1.00 and let their stuff go to auction. No inventory is taken and garbage is auctioned off by inexperienced managers. Not licensed by auctioneers as required by fl law like in pasco country Florida their facilities are over run by rats and rodent fesses. Cleanliness is next to godliness. The Black Death was started by rats. It boils... Read more

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This is so common, going back to 1988 when North American Van Lines moved us to San Marino California from Lake Jackson Texas, they lost our belongings for a whole month. We eventually got them. When we moved back to Texas, 1990, Mayflower movers broke everything that could be broken, and one of the packers TOOK/STOLE what he thought was a real gold chain necklace. It was fake, but looked and... Read more

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These guys are awful! If you wanna be ripped off then go with them. I had a clean and simple move. A one bedroom apartment with no major appliances, going less than 4 miles away. I paid extra to have 3 guys, plus I helped myself. A move with no major appliances, everything already packed, ended up costing me $787.00. That is absolutely ridiculous! When i I called and asked to speak to the... Read more

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We are happy with our house, get everything in writing, sales people suck, they do not care at all about you. Our project manager was great, very helpful. Went to pick up keys gave to us in plastic bag. Our house cost over $200k thought would be something nicer. Can hear water from shower through walls, but thats it. Very nice house so far very happy. Worked with NVR they were helpful, but... Read more

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