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Building Services - Moving, Storage Complaints and Reviews

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Unique VanLines - DO NOT USE!!! THINGS MISSING, BROKEN, OR NOT EVEN OURS!!
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We moved from OH to KS.Legally they had 21 days to get here.The day after, they get here.We called Karin, the dispatcher, several times, continuing to lie about the ETA, swearing to us,and being rude every time we called.When they got here, they asked another $1,000 otherwise they wouldn't unload it.They ONLY asked for cash!When they start unpacking there were things missing,broken,or WASNT EVEN... Read more

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We ordered 9 windows. The salesman measured and ordered "replacement windows. No photos were taken for our file. Installation team 1 arrived and said what we needed was "new construction" windows and that he wasn't equipped to install what was on his truck. WW arranged for a 2nd installation team and sent the same windows and team 2 agreed that the process management instructed them to use to... Read more

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This company should be out of business. The lie cheat and hold your stuff for ransom. Tell you you will have your stuff week week and half per Ben also tell you must pay with certified bank check wish they take at pickup. Then you wait, don't call because they then tell you they never told you week to week we'd half it is 14 to 21 days. Guess what no we have 30 days. Day 29 they deliver and... Read more

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My car was towed by tow maxx and two separate occasions. on a Sunday when the office of the development of del Rio association is closed. I was not given a valid reason as to why my car was towed by tow maxx nor was there a sticker left outside the residents as to inform me which company had towed my car. I had to call several tow company before I found out that tow maxx had my car. Also, not... Read more

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The original cost of my freight was $4000.00. It ended up being over $7000.00 PLUS over $1000 for insurance. When I had to change the move place to one town over, they charge an additional $750.00. Since it was long distance most of my breakable items were crated. It took a little over one month to uncrate the furniture. I put in a claim to PODS and their insurance company who I had just... Read more

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I hired All My Sons Moving for a for a local move a couple of months in advance. The day before the scheduled move, they called to say we needed to reschedule for a later time/day. Since all of my things were packed this would not work. I had to call multiple times and emphasized the importance of moving at the per-arranged date. The day of the move I was told movers were on their way... They... Read more

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They arrived 2 1/2 hours late, their truck broke down had to be jumped. I was quoted $175 (including any fees) to move 5 pieces of furniture. It took them forever to load the furniture. When they completed the move, they demanded $200, I asked why they were not honoring their quote of $175. They ran out of my house and took off, I didn't even have a chance to inspect my furniture, turns out they... Read more

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The actual storage facility is good and the staff are helpful and courteous. But pray that you don't have any problems with your account. I was overcharged $10 on one month's rent. It took me 3 months and many calls before I was finally able to get a refund from the district manager. It was a $10 credit to my account. But with auto pay it was never applied to my bill. I cancelled autopay for one... Read more

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Now they call me back if i have any question on my account and you what to change another late fee and the 11th they going to add another 115 dollars its not fair they only let me pay for this month cause i had to use the money i had to buy cooking supply to to cook in Add comment

     

I was moving from an apartment to a new home about 40 min away. Stevens rep visited me and gave me a quote for $825, an "estimate". I questioned the sales person about it and he said if it's more it shouldn't be much more. They had my credit card and charged me $1,250 which is quite a bit higher than the original quote. I talked with the president who offered me a $60 credit which I didn't... Read more

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