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An absolute nightmare. Overcharged me, then failed to show up. David Costanza, supposed management, strung me along, promising resolution. After they showed up at 10 in the evening, having waited 12 hours, I kicked them out at midnight. They stole furniture, damaged my wall, and the icing on the cake, they never refunded my money for services paid for and not rendered. Add comment

We contracted North American Van Lines through The American Legion Member Benefits Program. Our shipment was picked up on 09/24/2014 and placed in storage at AAdvantage, North American's affiliate in Pensacola, FL Additional items were picked up by the delivery driver on12/01/2014, at our own storage facility in Gulf Breeze, FL. Delivery was made to our destination in Charleston, SC on... Read more

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3.12.15 • Customer calls JBJ and speaks with Ashley • JBJ Movers promised 4 men for 7 hours,1 trip =$968 4.4.15 • Laura calls to inform me that I need to pay cash because JBJ’s credit card carrier is multiple charging JBJ’s customers. • Movers (Mike, Henry, David) arrive hour late 11:00 am for 10:00 am start time. • They are using an Enterprise Rental 24’ truck for the move. • Mike explains... Read more

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When renting, they may not honor promotions. "Ooops expired, not this facility, no longer applies, etc. . . "> Also expect unannounced price increases at unreasonable rates. I have successfully rented storage facilities for many years for both personal and business purposes finding Public Storage to be among the most competitve. Since the industry is now dominated mostly by large National... Read more

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They moved me on May 16th. One of the movers asked to use the restroom. The next morning, after the move, my wife discovered they had gone through her purse and stoled her wedding ring (which she had removed because of cleaning the house). Although the mover admitted the theft, due in court next month, he claimed he sold it to the other mover, who denied it. My wife had the ring for 45 years, it... Read more

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Got scammed by this moving company http://www.national-moving.com/. I was in touch with a person named Natalie from national movers since March. . She told me she would be the contact person and seemed trustworthy. Gave me a low ball quote and sent over a binding quote with a max not to exceed. Day of move two movers show up asking for price for double the quote for the same inventory list-... Read more

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West Hempstead poorly maintained, stuck in elevator. Management did not even apologize. Broken lights, just not a good facility. I have rented at other Queens Cubesmart, and there is a lack of professionalism at this company. I hope to try a different company next time. I realize this is not the epitome of professionalism, but they charge a lot of money, for little service. The pace in Queens... Read more

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Went to go and rent another storage unit told the young lady what size I wanted and she still asked me what am I putting in it. Because she wanted to make sure I was getting the right size. When I told her I know what size I need because I already have one here she got very rude and the other girl along with her was call me names and then told me to get off the property even though I already have... Read more

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Reserved a moving van well in advance and the night before moving, I get an e-mail that its not available. They have a different size at a distant location available much later, but movers are booked to come already. Calling them, they said someone needed my truck before I got it, so they leased it to them instead, despite me having reserved it. I would highly recommend first trying to use any... Read more

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Don't rent from public storage.....do research on the web.....BBB, ripoff report, consumer protection. They are scumbags who screw people and steal their property. Have homeless living in units, unsafe, drug addicts and trash, filthy restrooms , unprofessional, frauds, police reports Add comment

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