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Public Storage 11236 N 19th Ave Phoenix, AZ 85029-4819 602-944-2707 Your website and the banner outside your physical location both advertise "first month for $1" but I was billed $12.50 instead. When I called 877-788-2028, I was told by Jacquelynn that I had paid a lesser amount than what is reflected by both my bank statement and my account information on I was also told... Read more

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Here's a word to anyone considering dealing with either as a consumer seeking moving labor services or as a mover seeking to supplement your income via their "Marketplace". Moving Help is a vicious corporate behemoth with no regard what-so-ever to ethical behavior. There are countless write-ups by disgruntled Moving Help customers that can be found via a simple Google search... Read more

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The Public Storage in Eagle Rock, CA 90041 on Colorado Blvd. has the access hours of 6:00 am to 6:00 pm. But to get the use of the full 12 hours of access time is shortened by 13 minutes due to the fact that the main access gate that opens up by a set time by the facility makes the accessible hours impossible to do. Since that gate does not open up prior to 6:00 am for vehicles to enter or... Read more

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PODS container looked like it had been through a hurricane.
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We were selling our house so we decided to declutter it for the showing by renting a POD. They were very helpful over the phone and delivered the pod when and were we had asked. We packed the pod ourselves and asked the driver if it all looked ok. He replied that yes I looks ok they take great care with our belongings and that the container is always loaded evenly. So off went our container to... Read more

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The manager Geoffrey Taylor and Victoria are racist. I went to see about a storage unit and was told they no more units available as soon as I walked in the door. I thought it was funny because I spoke with Victoria before I went there and she told me they had plenty of units. I left and asked my friend to call and ask if they had any units available and Geoffrey told her they had some. My friend... Read more

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Our salesman was Bo from Arkansas. He was very nice and personable. He and my husband talked about football and other man stuff. For the first hour, I was intrigued. I had my mind set that I would not buy that day because I like to research. Who doesn't??? Bo became obsessive after the first hour and around the time that he told us about the awesome deal we were getting. One low price, one day... Read more

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I was the author of complaint on the services of MLhuiller Kwarta Padala Market! Market! branch dated 22nd of July 2008. By 29th day last month around 11:16a.m., I received a call from the secretary of the MLhuiller Management assuring me that my complaint is under investigation. I told the secretary that it all simply started from impolite opening remarks with the branch manager and would not... Read more

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I did a lot of research to find the most affordable storage. I moved into Public Storage on Oct 13th. I was told I would save 15%. The unit was $135/mo. Plus first month is only $1.00 they claim, plus a 15% savings for purchasing online. After all the paper work was finished my first month bill was closer to $25 for a "service fee" that they do not tell you about until you come to a physical... Read more

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Moving Help - U-haul recommended movers are a SCAM!
1 of 3 was recommended to my neighbor who had rented a U-haul truck by the U-Haul folks. The mover had his own pickup truck there & his girlfriend driving it. She backed out of the parking lot and destroyed the side of my Merecedes by turning too early. *** or drunk. Then drove off-hit & run. The mover acted like he did not know her and was very rude. The girlfriend ended up coming... Read more

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new revenue scheme at Public storge...the facility managers says they got your check have no way to prove when they got it and neither do they..they blame the post office and they charge you $39 for being late...the managers make extra revenue for their facility and get bonuses...we get hosed..the only way to win is to use their web site to pay...up until midnight on the 6th of the... Read more

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