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Eye and Ear Care Complaints and Reviews

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I finally got enough money to afford new glasses and went in to lenscrafters because they supposedly make them in an hour. Well when I ordered them it was Jan 2. they said they had to send them out so maybe 10 days, well I did not receive them until Jan 23. When I called about them I kept getting a different story. One story they were not in but call back in a few days, another story the... Read more

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Ordered readers from eye buy direct. They arrived and I could not see out of either eye. Very very blurry not just a tad out. They told me to re send my prescription for checkin, before I did I went to check it myself on their website, it stated no orders had been made and prescription area was blank?. I emailed the prescription and they said I had typed in the left eye incorrectly. I emailed... Read more

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This was my 1st & most likely last time ordering contacts from honeycolor.com & I wish I would've done a review on them before I ordered. I had order some zomebie white pupil mesh contacts some time back & they still havent gotten to me yet. I tracked it to germany where it said they accepted my contacts, but still have gotten no more up dates since that first & last progress... Read more

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Ordered a once off trial cream and serum online (Cellapuria and Amabella). They said the customer will receive the product within 3 days of ordering and then you have 14 days to return it, should it not work for you. Received the product 2 months after order and then another 2 months later they started debiting my credit card for another 2 products. Once they have your details, they use it to... Read more

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I am an Optometrist who was an Oakley authorized dealer. My account was closed under my objection due to low sales. (I purchased all product for resale so this confounded me, because the company is selling to me, not consigning.) I have not been able to get the new rep to return phone calls or emails, leaving my current patients unable to obtain replacement parts and with warranty issues. A... Read more

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I was contacted to order yearly supplies told I was completely covered they sent my request plus lots of extras 2nd year did they same after I told them about not wanting anything but exactly what I ordered and to check with my insurance before they sent this was not done ...again I now have a bill for $500 in part for things I did not request like 3 tubing who uses 3 tubing a year? Sent most... Read more

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I have ordered a total of 7 pairs of glasses from eyebuydirect so far. 3 pairs for me, and 4 pairs for my youngest. Their frames are reasonably, if not low priced and all materials used in the frames I have seem to be pretty standard in regards to quality. Standard lenses are free and upgrades to lenses (lighter/thinner, various coating options, tinting, photosensitive/transistions, etc.) are... Read more

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For the first time in 40 years I went to a non-Hakim glasses store. It was pointed out to me that Hakim had been fitting my glasses for all that time with arms not long enough to properly fit over my ears. They fooled me with 'one size fits all' for forty years. Now that I am older (wiser?) my prescriptions change more frequently so to save money I went to Hakim to have new lenses installed in... Read more

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I don't believe this I thought I was buying a sample product to find that 89pound then 90 pound took out my bank account I'm on benefits disabled I have rung this company but they say they don't do samples but that what I orded what the *** can I do I don't have this sort of money so one must be able to stop this scam I will not be eating for some time bill will not be payed there must be other... Read more

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