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Eye and Ear Care Complaints and Reviews

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Sent two pairs of glasses you me with bad scripts Add comment

I have had a set of Phonak Audeo hearing aids for over a year now. They have never work right from day one. Some high frequencies seem to distort. Sounds like a rattle at times on some voices on TV, female voices singing. I have been to my audiologist several times to have them adjusted. Still can't get it right. I think they may be defective. Makes it hard to tell the audiologist what you are... Read more

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Began w/insurance prescription in Dec 2014. Now into March 2015 with three sets of glasses still not correct. My eyes are not replaceable, maybe they are in the wrong business and should do us all a favor!? The first pair of $800 glasses, I complained of headaches and vision from computer screen to document blurring. They said the lens were not curved correctly and made manual adjustment to get... Read more

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My daughter needed lenses and without being consulted the optician fitted and wrote the prescription for monthly lenses which we did not want. The optician was highly indignant when I told her I wanted my daughter to have daily lenses. After a lot of huffing and puffing my daughter did come out with dailies and 2 very sore red eyes from all the prodding and poking in her eyes. The optician was... Read more

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I ordered distance only glasses ( am wearing progressive glasses but I wanted distance only for hiking). The glasses came, they were slightly uncomfortable but I was able to wear them untul one lens came off and I could not find it. I went back to the Danbury store, oredered the relacement, paid 60 dollars (on the top of the 300 USD I already paid initially (an tis is while havinginsurance). I... Read more

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3/30/2015 To whom it should concern: In early April, 2013, my Mother, Lillian Strezishar, received an advertisement via US Mail promoting Audibel hearing aids. "Wanted, 21 People", "Reward--participants who complete the 30 day hearing aid evaluation will receive ....", "Huge Savings"--these are sales pitches that caught my Mother's attention. Mom was 90 years old at this time. She made an... Read more

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My glasses keep falling apart! I'd ASKED to see the "free" glasses, as per my insurance policy, but the salesperson said THEY were cheap glasses!! HA! The ones she sold me have jabbed me on the eyebrow numerous times and the lens has fallen out THREE times already! And now, I'm sitting here waiting for a repair!!! Unacceptable. Visionworks--I'm getting my next pair of glasses at Sears or... Read more

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company takes your credit card information as soon as the phone is answered and you are subjected to an onslaught of repetitive by this add that and then you cannot cancel your order it is a scam company stay away from that company Add comment

I just purchased and received my listen clear hearing aids. I am not yet sure if I like the devices but they do work and I certainly can hear better with them on. I am able to to go to church and hear the speaker, watch television at about a third of the volume, and my car radio is down from a volume 22 to 16. SO they do work. I did have a lot of noise from the devices but I read the instructions... Read more

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I originally went in after hearing good reviews of this place. I expected the long wait and long time to see the doctor which was fine because I had made the time. The initial experience was fine. They wanted 3600 to fix my vision so I pulled out my debit card and gave it to them. Day of surgery I was kind of nervous but ok, when it was my turn, out of the 5 of us sitting in what felt like a... Read more

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