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I too have had a bad experince with these so called eye glass place glasses felt funny on told them they did and said it was my head everyone has different size head, first time i have heard that so i left with them to return half hour later for the arm was loss and they fixed it, but by the end of the night again arm was lose so later the next day i took them back but there was a mark on my lens... Read more

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my son could not be healthier. you can see a 2 year old video on you tube when we were able to add 4" to his thighs in just a few months of regular use. we now use the therapy 7 days a week twice per day, at night while he sleeps. IT WORKS! its expensive but it works and remember you get what you pay for. https://www.youtube.com/watch?v=bPHello My son became a quadriplegic in 2010. he was... Read more

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1st pair- noticeable glue, cheap looking frames, white line around lens that was very apparent. Customer Service said I would have to pay restocking fee even though the product was not as advertised. Ordered 2nd pair and they are not comfortable, there is no bend to part that goes behind your ear (AT ALL), so they literally just fall off your face. Chatted with customer service and they said to... Read more

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I got my eye exam and went directly next door to the eyeglass store. I picked out a $69 frame and ask for the HD (high definition) on my glasses. When the employee finished totaling everything, she told me my glasses would be $530. I stated that I had never paid over $300 for my glasses and ask for my prescription back. She thought she was going to lose me as a customer, so she dropped the... Read more

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The worst experience of shopping in the internet. they simply stolen my money, do not sell eyeglasses!!! i have request more time to cancel order and refund my money back( shipping fee) but they never respond to me about this issue... Customer service is out of service,and , as a customer, can't leave feedback or my opinion at this website about this experience, they don't permit! Order... Read more

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I purchased a pair of sunglasses during Target's cyber monday promotion offering a $30 gift card if purchased within a specific period of time. I noticed on my Tracking order my package was shipped back to the sender because of multiple issues: 1) The address was incorrect so UPS 'Fixed' the address to my previous address (although my address was correctly stated in my shipping address... Read more

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Rep from vision insurance called asked to hold for me frame I liked.Had recent eye exam and pair of reading glasses that were good for me, just frame was broken, don't have any special problems with eyes. Suppose to do eye exam trough vision coverage but they refused, took medical insurance card and performed 20 unnecessary tests , told want to bill insurance, if refuse to take all tests will not... Read more

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December 9, 2014 - I received a request from the site for a closing review (of sorts). The glasses finally arrived almost 3 months after ordering. By then, I had had to buy another pair of glasses with prescription which put me out of pocket by a significant amount. Otticanet feels that it does not need to demonstrate any sign of goodwill for their misleading information or unacceptable... Read more

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