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Kids' Stores Complaints and Reviews

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63 days ago, I placed order and paid. Seller "shipped" exactly 4 weeks later. Gave me tracking number for wrong address. I never received the order. SCAM. I lodged dispute. Now, on day 63, seller offers a refund. I have given seller AN INTEREST FREE LOAN FOR 63 DAYS. I am left with bank fees for international currency exchange. Seller was intentionally dishonest - shouldn't they compensate... Read more

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Horrible company to do business with...worst customer service ever. PayPal had to intervene and get my money back. Ordered Chevron pumpkin dress on August 23rd. ..still nothing. They need to be run out of business. Sad and ashamed to say that they are a NC based business. Add comment

The dress I received looked nothing like the picture. It was thin and cheap and the cut was ugly! I would not have taken this item for free had I seen it. I ordered a pink chevron sundress. It took 8 weeks to arrive. Which put us into fall... Not a time to wear a sundress. Awful. Never again will I shop here. Add comment

     

I dropped off my items at the location in rochester hills mi and the store called me hours later stating that I needed to come back because I was all set so I came back to the store and when I got there she than proceeded to tell me that unfortunately they couldn't purchase anything because I had way too many items and they were not able to even go through the items because they had to be put... Read more

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I think it is deplorable that toys r us is selling the Breaking Bad dolls. I do admit I enjoyed the series but I am 57 yrs old. And I don't care if the dolls are meant to be in the 15+ department. Does toys r us endorse the image of a drug dealer to teen age children. Yes 15 is not an adult. Even so, a toy store should not be profiting or endorsing drug sales. You think it's ok to sell a doll... Read more

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I ordered the pumpkin tutu dress August 28th and as of Friday October 17th I still had not received it. Their website states 2-7 weeks for shipping and my confirmation said it would ship the first week of October. Halfway through the month of October and I still had not received it. It's not like she can wear the dress after Halloween since it is a Holiday specific dress. I do not see how this... Read more

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I recently ordered three items online and when shipped received only one correct items. The return policy states you can return to a store. Even though they had the items they would not let us exchanged until we returned wrong items in mail....not to store. I was not comfortable with this. We had already paid for our items. Even though sales clerk talked to them we had to go home and call. Waste... Read more

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My mother purchased a Rothschild black winter coat for my daughter a little under 2 years ago. My mother bought a larger size so my daughter could get a few years out of it. Moreover, she purchased it with the understanding that Rothschild produces good quality products therefore it was worth the high price tag. Or so we thought. It seems the zipper on the coat is broken and when I brought it to... Read more

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the children's place gallery mall has horrible service. I asked the cashier about the signage on the merchandise how the top shelf had 1 price but the rows had a totally different price and all she said was no that's not what it says do you want these or not. I had over 100.00 in merchandise and I didn't buy anything. I will never shop there again. They all need to be trained again it seems as... Read more

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I'm emailing you has I'm disgusted in a multi million pound company can't teach there staff to give customers respect NOT HUMILIATE CUSTOMERS WITH A SHOP FULL OF CUSTOMERS AND THIS IS DISCUSTING I m 8 months pregnant me and my mum went to return an item to toys r us Northampton nothing wrong with the item just he had two for hrs birthday while we was there with my 1 year old I seen a fisher... Read more

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