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I have Elite DSL with AT&T with a slick in my neighborhood till Frontier shows up now internet is at half speed at best if it's on line at all. Checked my modems log today alone my modem has gone offline and restarted 20 times totally random, and running my weather station getting constant errors of going down off line. I have been with AT&T since it was good ole SNET way back in 1995,... Read more

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Offered no options to a problem...tHE INFO ORIGINALLY OFFERED WAS WRONG... an Internet search of the problem offered more solutions and didn't cost anything. If the guy was really any good he won't be sitting a computer waiting for a call...he"d be out doing actual work AND MAYBE LEARiNG HOW TO DEAL WITH PEOPLE... The response to any and all of my questions was curt and really felt rude. I... Read more

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I have spoken with 3 different customer service representatives whom all 3 have been very unhelpful I'm solving my issue. Because I want to cut my internet and phone service and keep Only cable, it seems as if they are mad about it and can only provide me with high rates, which are advertised lower. Poor customer service on helping the customer find a better solution. Ending result= me going to... Read more

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I made my payments in full before the due date. The automatic payments (which I canceled) came out of my account, overdrawing my account twice. After my bill was paid in full, I received a letter stating I was paid in full and not to worry. I woke up with my service disconnected due to non-payment. Again, my bill was paid in full. I had to pay out of pocket to restore my service, even though I... Read more

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I just moved into a subdivision that only allows Hotwire to be your provider...it makes me want to move. First it is almost impossible to speak to a live person....their techs only install on Tues, Wed and Thurs and now I can't get a call into or from billing to find out why I have not received an invoice. If you have a choice go with another provider....because either they can't be reached... Read more

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Do not use Suddenlink's DNS for streamed videos from a competitor! Had major issues with streamed videos timing out and being unavailable. Changed one media player to use "Open DNS 208.67.222.222" and the other to use "Google DNS 8.8.8.8". Both media players now show the video streams correctly. As a test I let the router use Suddenlink DNS and the problems with the video stream started again... Read more

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I received the router, and I called Customer Service to turn the services (internet), but all of the sudden the calls could not be completed anymore, called technical support, they said they could not do anything about, and that I had to wait another 5 days (which was the day MyFairpoint picked to turn on my services), I waited, but meanwhile I tried several to contact Customer services without... Read more

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I began subscribing to Suddenlink two years ago, since then my bill has gone up and my services have gone down. My internet is unreliable, trying to stream movies is painful due to constant buffering, and now they dropped all the the viacom channels and replaced them with *** no one wants or has ever even heard of. If you call to complain they just try to get you to upgrade to even more... Read more

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I am a professional photographer and I get at least 5 opportunities a week from Thumbtack. Most of the 'first' names of the people seeking a photographer are unpronounceable which lends me to think that a lot of this is fake because when I do submit a bid, I never hear back from anyone. I even tried to underbid by low balling my fees and still do not hear from anyone, yet Thumbtack wants me to... Read more

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THIS *** WEBSITE FALSY CLAIMS TO OFFER INFO THAT YOU CANT FIND ANYWHERE ELSE AND THINGS THAT ARENT REDILY AVAILABLE . IT IS ALL AVAILABLE ON GOOGLE *** THIS WEBSITE AND AFTER THEY CANCEL YOUR SUBSCRIPTION THEY CONTINUE TO CHARGE YOU AND PUT YOU THROUGH THE RINGER TO GET A 50 PERCENT REFUND THEY WILL REFUND U IF YOU KEEP ARGUING BECAUSE THEY KNOW THERE WEBSITE SUCKS ITS NOT WORTH THE 30 BUCKS THAT... Read more

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