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I am a doctoral student and I recently dropped a class because every other day my internet was down. I have a far more days with NO service than I have had with service. This is the WORST service I have ever had. I will be filing a formal complaint with BBB Monday morning! This is is awful and to make matters worse when the internet is down, no television service either. I work too hard to throw... Read more

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I filled in a form giving my card details to join IGLO free movies and then immediately realised my foolishness so I used their form to cancel my subscription but I had repeated difficulty entering details (a message kept saying that my computer was repeatedly timing out). Then (and this is all within fifteen minutes) I then received emails from HD Cave & 123vidz who I didn't know I was... Read more

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I read how honest and/or inexpensive a contractor is. I call. He arrives: honesty and price become nightmares for ME. I wonder who those reviewers were. Humm. 1. one contractor says, I can do the job for a bargain price and I'll be right out. he gets there, looks_ later says, "We can't do that job ... don't have equipment 2. one contractor says, "I'll get back with the price." The price was a... Read more

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I have had the same nightmare with this company. I started service in May 2014. Every month the bill was different, much higher than quoted. For the last 5 months of the contract, I paid the amount although it was incorrect. (I had major surgery, so my concerns were greater than this will company). Anyway, at the end of the contract, I called and turned off the tv and internet service. The next... Read more

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Checked my checking account to find strange withdraw from People finders which I had NEVER heard of and never used. They had been taking 24.95$ out of my account for who knows what. I called and the people were EXTREMELY rude hanging up on me twice and acusing me of lying when I told them I had never heard of them and had never used their service. Seriously awful. This must be some huge scam... Read more

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I have been on hold for over an hour with some automated girl saying "your call is very important to us please hold" Yeah right!! then when I do get a hold of someone they barley speak English and cant understand my simple question? I am so frustrated to have to spend my day off dealing with this..ridiculous. I am a very unhappy customer and want to switch providers asap!!! I would love to talk... Read more

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Dont expect prompt service. Nor should you expect a call informing you they will be late from the scheduled window period. I have had my scheduled 12:00 - 2:00 appointment for 2 days they are It is now 2:43 I had to make the calls to follow up. I was told by Janet ID # 16083 that she did not have the corporate number which was listed on this site 315 - 463 - 7675. Seems Bright House is great at... Read more

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Optimum sucks. Doesn't care for its existing customer. No great channels and quality very bad. They only interested in new customers with triple play, but after that they charge you like crazy as they have monopoly in areas for only cable provider. As a reason they charge crazy prices. Add comment

Restarted everything several times this week but continue to receive 'server or network is slow to respond; do you want to cancel request' message. Email should send instantly but instead get the spinning circle. Reception of emails are delayed for hours or days based on timestamps from senders. Have had this service for two years and it has been a slow downhill service for us. Easier to post... Read more

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Suddenlink is pathetic. You'll never get the bandwidth you're paying for. There are tons of down times. The reps on the phone are uneducated and can never fix anything. The techs know less and just leave when they can't fix anything. We have had countless problems with them which have never been fixed and they are ignoring the fact that they don't know what they're doing. I advise anyone looking... Read more

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