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son unas RATAS, a mi me dijeron que dijera q era casada, para que me saliera mas barata, pero ellos sabian que pedian pruebas, y pues no las tenia. a las 2 semanas me llego una carta pidiendome el acta de matrimonio o mi poliza seria cancelada. fui a la oficina, que esta en la florence, en la ciudad de bell, y me dijeron lo mismo, que si no tenia pruebas, mi poliza seria cancelada.... les dije... Read more

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I bought car insurance from loya casualty assurance from 9/26/2014 to 3/26/2015. Two times I went to their office and send them an email ,also made a phone call , please do not renew my car insurance , but they over charged my credit card for above period and without my permission renew the car insurance and charged again the on credit card and cancelled the insurance at 3/19/2015 instead... Read more

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Getting my Encompass policy was super easy and my agent was awesome. I've read some of these negative reviews and think they are by far in the minority when it comes to the company. I saved money and added hundreds of thousands of dollars in coverage when I switched. I have had insurance from other well-known brands and been hit by folks insured with those other companies and can tell you... Read more

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I am also a state farm customers., trust me I am not to with happy with the service they offer I belive there just passing my claim back in forth. I call my agent either he's on vacation or on the line with other customers, I leave a message for him to return my call's never happens.. my vehicle was place in the shop for repairs March 4 2015 still to this date my vehicle hasn't been returned... Read more

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After years of being insured by Liberty, I was outraged by the utterly irresponsible and irrational manner in which the agents handled my auto claim. They never followed through on their promise to keep me apprised of each step of the process and rashly settled the claim AGAINST me within days of receiving a biased police report even though they had said that they would give me time to prove my... Read more

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So Dec 23rd, I hit a pothole driving about 55 mph, front left side collapsed sends me all over the road bends the axle, rips the upper ball joint out of upper control arm, tears up brake line, breaks grill clips, and blinker light. USAA is telling me the ball joint breaking away from control arm is wear and tear and not from the pot hole. It is impossible to get ahold of the adjuster who is... Read more

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Vehicle was hit by a shelter insurance client. The police report clearly places blame on that driver. Almost immediately got a call and letter from shelter insurance. Called back, left message 2 days after accident. NEVER GOT A CALL BACK. CAN NEVER GET AGENT TO ANSWER PHONE. Have any called customer service line to ask if I could speak with someone else. They actually called said agent and left... Read more

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Unfortunately, I feel any GEICO policyholder's pain. I know GEICO's tactics all to well. I worked there for 2 years in claims. I had car insurance with them for 3 years. GEICO wronged me as a policyholder by wrongfully removing my emergency road service off my policy for filing a jump start. What company does that? Their underwriting philosophy is if you use you ERS than they'll cancel it and ban... Read more

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Didn't get lawyer ... Huge mistake.. Thought going through process on my own... Followed everything SF rep told me to do. Very difficult to actually talk to.. Many , many , non return of any phone message for them...nothing but run around from the beginning.. Now my credit went from 800 to 600 because they didn't take care of bill. I have fax confermation that this bill was submitted to them... Read more

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I did board up service for a customer that had a car run through the storefront windows of his business we're on six months being boarded up the company Travelers Insurance paid $2000 which a thousand was bored up $4100.00 job what kind of joke is this I would suggest to go to a different insurance company if you want to be insured properly Add comment

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