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Horrible employer. If you are not a young college graduate, need not bother to work here. Company does not care about keeping experienced employees. Add comment

After they send me this letter, note that they uses names as Motor vehicle services to warn you that your cars warranty is about to expire, I immediately call the number. They misrepresented themselves as somewhat affiliated with the dealership and threatened me that my warrant is about to expire so I thought calling them would resolve what ever is on the skimming letter they have sent me. So... Read more

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My car was stolen and state farm have been giving me all kind of problem with this. I been interview so many time it's unreal . Now they want me to go set down and interview with there lawyer. All because the ignition Wasn't broken and I was behind on my payment. 16 years with state farm and never made a claim and when I do I been treated like a criminal. I use to talk good about them but now... Read more

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On 07/25/14 I MADE ARRANGEMENTS FOR DIRECT AUTO PROTECTION DEALER SVC. I SPOKE T0 BOB ( THIS IS THE NUMBER HE GAVE ME)1-800-644-3060. HE WAS PAID $599.00 AND GAVE ME CONFIRMATION #192640677-3871. I HAVE NOT RECEIVED ANY PAPER WORK. I DECIDED TO CANCEL THE SERVICE FOR LACK OF PAPER WORK. I FOLLOWED INSTRUCTIONS AND FAXED OVER THE REQUEST CONF# 192640677-3871 NO RESPONSE TO DATE. I SENT A 2ND FAX... Read more

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My brand new 2015 Kia Optima broke down on the side of the road. Roadside assistance towed it to the nearest dealership which was A and B kia in Benwood Wv. The dealership could not get us a loaner car because we did not buy our car there. So we are 120 mi from our dealership with no answers. Plus it is a holiday weekend and no one can do anything for 2 days. Thanks for all the help Kia! You... Read more

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We have had State Farm as our homeowner's insurance for over 20 years. Recently we filed our first claim ever. They turned it down. We realized at this time that while we faithfully paid the annual premiums, they had recently, and quietly, raised our deductible. It had been raised to $5000. We live in Northern Virginia, and honestly, we are sheltered from some of the extreme weather that... Read more

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I had shipped out a Jewelry Armoire which was destroyed by USPS. i filed a claim with Shipsurance. I gave them everything they required and more!!! This claim went on forever! Document after document I provided them, they were very unclear in their instructions, I wasted time running around town, lost a good customer of mine and was completely talked down to and insulted by this company. They... Read more

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They added my 18 yr old son to my policy without my permission and he had his own auto insurance through another company and they added $100 to my policy.. Add comment

I was rear ended a few months ago and every time I called I got a new adjuster five to be exact, that's if they returned my calls, and after a good *** chewing someone got on the ball and I got my deductible only back and not my rental fee so that's going to be another chewing out I guess. and they sent the check to my mother in law's address and my wife hasn't lived there in twenty plus years. I... Read more

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Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was not drivable. Submitted a claim and spoke with representative Kezia Hobbs- Jackson(phone number 1-800-854-6011 ext. 5627). After more than 2 weeks(it is 8/28/14) of them "investigating"(which she said could take months even after their insured accepted liability and confirmed... Read more

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