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Both of my daughters were involved in an accident where there car was parked and a vehicle hit both cars. My oldest daughter, called her insurance company immediately and was told not to worry, they would take care of everything. My youngest daughter called State Farm and from day one has gotten nothing but the run around. She was told she would have to file with the gentlemen's company that hit... Read more

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I'll start at the week before. My aunt made some policy changes on a wednesday so our rates would be lower. The next week on a Tuesday, I had a car accident. We called the accident in to make a claim only to find that the policy wasn't even on file yet. So we had to wait until the next day. So we called that Wednesday to check on the claim, but the claim wasn't filed either. Once we filed the... Read more

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I had progressive car insurance for 3 years no DUI no claims perfect driving record and they increase my rates because of costs of rising market. I even did their snapfish program and this is what I get after being a loyal customer. I called it *** and canceled my policy. Customer service sucks they said they could knock off three dollars I told them to go fly a kite. Add comment

     

I have Progressive Insurance ok.I have had this insurance since 2009.I have never had any type of problem with Progressive Insurance.Whenever i have had to telephone Progressive Insurance the csr where alway's professional.My claim was paid immediately and The amount of the claim was very fair.I am sure you are aware that your vehicle depreciate's as soon as you drive it off the dealership's... Read more

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We bought a 2 year extended warranty for about $1500 from Continental Warranty on a used car. It appeared to be somewhat useless as we tried to make a claim that seemed to me to fall within the covered items. It was denied. After a year, we sold the car and called in to cancel the policy and get a partial refund. We were told that the policy states that the it can only be canceled if the car... Read more

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They lie about what they will do for you bully their customers. Do not follow threw with paying the claim in a timely matter and I'm talking about sending your money they offer you on a insured totaled vehicle they tell you what they will only insure it for. Then have the guts to say the check will be sent Fed Ex when they receive the title which i sent over night Reg. I will go out of my way not... Read more

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After 18 years of insurance with them, we left our truck of three years and went shopping for a mini van, to haul the now aging folks, and asked for our insurance to only be suspended, NOT cancelled. After 31 days were informed that our insurance had been cancelled and was now quadruple the going rate, though for a less expensive vehicle in a cheaper insurance class. The local agents cant... Read more

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Had been with Liberty Mutual for over 6 yrs when we bought our house with a $466 annual policy. We are the type of people who do comparison shopping but trust institutions to not fleece us over time. 6 yrs later, our policy was 'adjusted' without requiring our explicit consent. Long story short, they jacked our premiums from $466 to $2300 per yr and justified it with inflation hikes when we... Read more

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Last Friday an Elephant policy holder rear ended me. I give Elephant Insurance all of their policy holder's contact information, details of the accident and pictures of the damage. After a week, Elephant called me to inform me that the policy holder had not responded so they could not confirm with her what happened. Elephant said I would have to go through my insurance company and my insurance... Read more

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I have a claim with this incompetent company, under no fault of my own. They are definitely not my insurance company. I have not received any kind of updates regarding my vehicle being fixed. Then today I see in my bank account that enterprise rent a car is charging me! This is your bill to foot as I was told from the beginning you would take care of the rental as long as I needed it! This... Read more

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