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They was vey professional up front. Boy if you have a problem their customer service SUCK. When you call the customer service they said a Manger will call you back today, after SIX MONTHS I'm still waiting. But guess what, the lady( Courtney) at the customer service made sure help me through the process. It took them 7 WINDOWS to make it the RIGHT ONE. We had over TEN Delivery dates, the one time... Read more

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I just hung up with Feldco and I am extremely disappointed. When the conversation started we were setting an appointment for a Saturday to have our windows measured and obtain a quote, I was assured that someone was available to visit me. I then found out that the 2 for 1 sale is only for double hung windows, not the "slider" style we are looking for, still I thought this is a good deal so I... Read more

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I just switched to home depot from Lowes watered down paint .I had a problem there brought it to the paint station s attention and guess what .ur screwed the assistant manager Tim Swanson is a little mouthy *** that works there that has absolutely no people skills .and martin the drug attict in paints .they need to find people that help you not there to argue at u or wrongly match paint .just a... Read more

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i bought a Leaf Filter system in 2009. Spent over $5K on the system. Last weekend we had a windstorm that blew a branch off of a tree in our yard that damaged the gutters. Called Leaf Filter for repairs. I was told "Sorry, our nearest repair facility is 3 hours away, and it is too far. We can't fix your system, OK?". I told them I was not OK with this, that I had spent over $5K on the gutters and... Read more

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I bought a washer from lowes 2 years ago, and paid to get the five year contract. My washer broke they have been out five times already and currently my washer is still not working after four months! I wouldn't recomend anyone to buy from them! They have not held up there policy at all! They Have been rude and exctemely unhelpful! Currently I'm trying to get a lawyer and believe me I'll win!... Read more

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I have contracted with Lowes in Cincinnati, OH to remodel my first floor, including total kitchen remodel. At first the design group was very helpful. Then I paid for my cabinents and they sat in my house for 5 months before the work started. The day my work was to start I was told the date would be 2 weeks later. Even after scheduling 2 months out. There has only been 1-2 men working in my home... Read more

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My mom hired Feldco to install new windows and one of her windows wasn't working properly and needed to be fixed. I contacted Feldco to see if the windows were still under warranty and I was told "yes". However, I then found out that even though windows were still under warranty, I needed to pay a $69.00 service call and on top of that, I needed to pay for the labor too. Geez, the warranty did... Read more

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Went to LOWES late Oct. 2014 in Tucson, AZ on Ina Rd & had OVER THE TOP HELP from Ms Brittany who took me from one end of the store to the other. I said I was done but then got GREAT additional help from Kevin & Scott. I needed 1 more piece and stopped at Home Depot on Thorneydale Rd. but the same piece (a hole plug) was amazingly more than triple in price !!! !!!! !!!! !!! !!! !!! !!!... Read more

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So we decided to get a patio door from Home Depot. It was one they had on display, but they didn't have our size in stock. They had to order, which was fine. We waited patiently for a couple weeks for it to come in. They didn't ever call, so I called to see what the deal was and they said it looked like the installer should be calling us soon to schedule a time. When they called they didn't... Read more

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Once again A wasted trip to Lowes. I will never set foot in that store again even though Home Depot is twice as far away. Their employees are rude and unhelpful. Many of them do not know whether or what items are. And have the time I end up driving to Home Depot anyways so why bother. Add comment

 
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