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I had a positive experience with my local provider in PA in 2012. I purchased the recycled glass countertop, backsplash, sink and faucet. Good work done on time and as advertised. Am still satisfied with the work and love the product. It looks great, too. Add comment

Never trust their sales. I found Leafguard through Costco. I got a quote from a Leafguard salesman. He refused to offer any discount and said it is based on their policy. I spent more than 200 dollars to install it. While my neighbor installed the same product a few days ago, the sales offer 10% discount immediately. My neighbor only paid$900. How could the difference be so significant? They... Read more

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Two months after purchasing a new dishwasher and installation package at Best Buy the drain hose connection came apart. Consequently our kitchen and family room were flooded, causing damage to our floors and cabinets. When we purchased our dishwasher Best Buy gave us a folder with a written promise that our installer would be insured and would perform the installation "to code". Our dishwasher... Read more

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Two months after we had our new Best Buy dishwasher installed the drain hose connection came apart. The connection was not done to code like they promised. Our kitchen and family room flooded, causing damage to the floors and cabinets. Despite many, many phone calls and emails Best Buy has not helped us at all. I will not buy from Best Buy ever again! They promised us a "carefree"... Read more

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Granite Transformations - Poor installation, worse customer service by OWNER
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Shower floor was installed improperly grout lines and pan did not line up with current floor. Technicians only worked 6 hours a day. Job took four days longer than estimate - probably because the techs didn't work a full day. Owner refused to reduce price, refused to take accountability for techs not working full days which contributed to job not being done as advertised by salesperson, and... Read more

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I called to check on my lawn mower, which was sent off to see if needs to be serviced/fixed or replaced. Which has 2 yr warranty on it. Jill then told me after awhile, that the woman who knows wasn't there, & she won't be able to help til Monday. Then HUNG phone up in my ear, while I was still talking!!! I called backed, told her that was very RUDE & unprofessional!!! Jill laughed in my... Read more

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Installers we're married & got in a verbal argument the male hit his wife in my house. When i contacted Luna they said he hit my wall not his wife & there was nothing they could do. Add comment

Thrtre is a bird nest in my leafguard gutters. They also installed the gutters wrong on a side of my house and we had to replace an entire wall. They were very rude to me and not helpful at all. Do not waste your money! Add comment

Subpar overpriced products, shifty salesmen, empire does not stand behind its products and it's clear why. They would go out of business replacing everything they sold. I will NEVER buy from this company again and warn everyone I know about their shady way of doing business. Add comment

They are the worst company to deal with, I will never use or recommend them to anyone. They have give us nothing but the run around. Had a window installed all was well, till we started getting water from window. They pointed the finger at the roofer, when roofer came out and said No they have manipulated the flashing. We called back and explained the issue, it took them weeks for a return call.... Read more

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