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We have had the worst experience with them at Value city. We bought a sectional and after a yr the sectional started sinking. I went to the store and they said it will be picked up well it was and it was in there store being fix for three months. They said I will not be charged for them having it for so long and I was. I had to call to see what was going on every month they had it and they kept... Read more

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Bought a sectional sofa and when it was delivered it didn't attach so I asked our sales person and he said they must have forgotten to do it and sent sone one out to fix it. A wasted trip later and missed time from work he said this sofa does not attach.... Got a sorry from the store and a few rubber stops and told to buy a rug so it does not slide..... Well I want want I bought but as you can... Read more

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Bought the king eastern bed from walmart.com and I received it on Feb 17 2014. two weeks of sleeping on it and all the wood planks that hold the bed up all snapped in half and I called Walmart to complain. We fixed the rails oursels three times! then a month after that the entire bed collapsed while we were sleeping. I called Walmart.com and they told me I had to call ACME furniture so I did and... Read more

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Additional Notes Complaint Category: None of the Above - Advertising Complaint Issue Complaint: No one reads the fine print for a $19.99 purchase. My pillow order #*********. After having problems sleeping awoke to infomercial with claims of the best pillow ever. Checked online and found special for 30 day trial of 2 pillows for $19.99. You can not complete the purchase without clicking tab for... Read more

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well for starters we bought our bed back in april and just now got our bed frame (end of July) and when we opened it, it was not the right one. We ordered what we thought was a grey frame but it came in light brown so we call to tell them and they tell us it only comes in brown! Not only was it grey in the picture, the manager also led us to believe it was grey by telling us how much he liked... Read more

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Rented a bed and stereo system from the paris tx store. Paid on it until times got rough. Asked them to come pick the items up. 2 MONTHS later and after dealing with SEVERAL RUDE EMPLOYEES they finally picked the items up. Ridiculous store, ignorant employees and a totally dishonest company. Never again!! Add comment

Rooms to go sucks. My delivery was unsatisfactory, unprofessional and careless. One of my end tables was broken along with my dining room set bench. I called customer service and they gave me the run around. I will Never shop at rooms to go again. Add comment

We purchased 4 mattresses from the Dump. The total cost was almost $7000.00. At the time of the purchase we were promised that our mattresses would be removed when the new mattresses were delivered. The sales person said, if we had a problem to refuse delivery and call him directly. When the mattresses were delivered (a week late), the delivery person (a third party company) stated that he... Read more

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we visit American freight in morrow,ga in southlake. the sales person was very nice but it was extremely hot in the store.we were told that the destrict mamager Donte Jones turned the air off because the bill was too high.So Mr. Jones you lost serval sales that day because of the heat in the store because every one that walked in complain about the temp.in the store. Not only are you a terrible... Read more

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With first use of the Savannah drink dispenser, purchased from Cost Plus World Market Clackamas, OR, the clamping lid created glass fragments that fall into beverage when the lid was opened and closed. Product was returned for full refund but customer service rep did not seem concerned about the danger of the product. Then I purchased the Beehive model. When I washed it for the first time the... Read more

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