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Furniture and Decor Complaints and Reviews

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I purchased a sofa, chair, and ottoman and have received damaged furniture twice. The damage being FRAME damage. Customer service has worked diligently to ensure that I not receive a refund, and make me feel as if this is my problem not theirs. Just to send me more furniture two weeks apart and taking up a third day from me waiting for delivery. Honestly, a discount for keeping broken... Read more

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With deep regret, I came to this website to put my short little story for everyone "NOT TO MAKE ANY PURCHASE" from this store in Brampton. Please note we went to Bad Boy furniture store 2nd week of June to buy a living room set, as soon as we entered in the store sales rep. approached us by the name Rajad nice guy treated us very well looks like he was new to the store and doesn't know much of... Read more

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Really wish I had read reviews before placing my order online. My order was expected last week and I waited for the delivery call. No call. So I called this morning only to be told there is a vendor delay and I can expect the item in Sept! I ordered it in June!!! According to every review here I'm just starting out on a very long frustrating journey with Z Gallerie. This was my first order...

They lied about delivery date ! I ordered chairs a month ago ! Still excuses ! The manager Dave try to keep your cash money !A crook!!

I WENT SHOPPING ON JULY 19TH TO THE KALAMAZOO MI STORE. I WAS HELPED BY A NICE GENTLEMEN NAMED DAVID. THEY WERE HAVING A BIG SALE AND I FOUND THE RUG I HAD MY EYE ON FOR QUITE A LONG TIME. IT SAID 99.97. I WAS EXCITED ASKED THE SALESMAN IF I COULD BUY THE DISPLAY MODEL. HE SAID I COULDN'T BECAUSE HE SAID HIS MANAGER SAID IT WAS E-SLOTTED AND HE COULDNT SELL IT BUT HE COULD GET ME ONE FROM THE... Read more

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after about 2 yrs of trying to get decent cushions for 2 pieces we bought, its getting very close to small claims court. rusty, the store owner at thomasville of riverpark, fresno ca. would rather try to wear you out by not not communicating rather than handle business. they just picked up another pair of cushions today. time will tell how that one works out but the cushions in our $3000+ couch... Read more

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Cabinets to go has the absolute worst customer service. We ordered cabinets on June 1 and were told it would be two weeks until the order arrived. Well two weeks is long past and still missing cabinets. It is going on three months. Every time I contact the store I am told that they will be on the next truck and then they never show up. I called their customer service line. Nobody in this... Read more

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I make my payments online and they call and tell me that i am behind. They just keep calling and calling. Pissed off.

I have been with rent a center for along time, I have rented an paid off a lot of times. Most of my house is from rent an center. I rented a phone from them, I had problems an wanted to switch to another phome. They said they would have to find one. I called the Pittsfield MA store an was told they had the phone in stock I wanted. The lady was more then willing to hold one for me, then I said I...

I made an honest mistake filling up their claim form on line that ends up denying my claim. They do not give any consideration about making the error to be corrected. I will try to seek a legal advice to straight this things up.

 
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