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Furniture and Decor Complaints and Reviews

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  • From mobile
  • Mypillow
  • 37 minutes ago
  • by anonymous
  • #692068

The pillow wasn't bad just way over priced Add comment

on july4 sale bought sofa paid for it credit card would cancel whole sale but we paid off credit card Ashley keeps saying next day etc. its now 2 months what can I do to resolve this we want the sofa, or our money back pretty simple to me? even customer service said next day or next week nothing happens they like to lie or don't admit they don't know this is 1st time using internet to try... Read more

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Delivery persons came dropped off the boxes and said they didnt have to assemble because the invoice said RTA .. ready to assemble, so I said don't you guys assemble Ready to assemble? "No, that means customer to assemble", so they left. I called Art Van customer service, and they said they can send another delivery van out to assemble, in 5 days!! No apology nothing. This will be my last... Read more

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Just purchased mattress and bed frame. 1,600$. Not much but was first thing needed for house. Had to pay for delivery and told salesperson had to be after 5PM because we work. Said no problem. Got text from delivery dept. saying bed would arrive around 11AM to 3 PM. What part of I work and has to be after 5PM do you need to understand? Called store and asked if I could drop off old mattress and... Read more

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I wish I'd known about and read these reviews before I bought an expensive sofa at Baer's. The salesperson kept pressuring me into a decision. After I had decided on one, although I really wanted more time alone to consider, she put a "sold" ticket on the sofa. When I went to the counter to pay for it she said, "This is just fine print," on the back of the purchase order. As I started to read it... Read more

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Damaged rug arrived and Bellacor refused to pay return shipping. Red from rug had bled all over the fringe. The fringe was half white and half dyed tea color...plus the red from the rug. Rep agreed with me after a spent lots of time taking and downloading photos. Then sending photos in multiple emails because their system cannot handle more than two photos attached to an email. Then packing... Read more

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100% FULL

I ordered a rug from Bellacor. Wonderful folks when ordering. However, when the rug arrived with the fringe damaged....customer service supervisor was AWFUL! There was red rug bleeding onto the white (and sometimes brown) fringe. Photos clearly demonstrated this. The customer service rep was apologetic and friendly...and agreed with me. When it came to getting the return shipping charges... Read more

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It is within warranty (i called in June and after many phone calls back and forth they turned me down in August) but they claim that the parts are no longer available so i am to go to Home Depot and figure it out myself or return the bed to Costco. Very convenient for them, as for me? - figure dimensions and find whats needed at HD. - get a baby sitter for my newborn. -rent a U Haul. -get the... Read more

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I went to the Irvine store to order a mattress and bed frame. Had a great experience at the store. Was told we would get same day delivery between 4-8pm, which was great!! We got rid of our old mattress and frame before the delivery. Once the bed was delivered, the men said that they had the wrong hardware to put together the bed. I called customer service and they told me that they couldn't have... Read more

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I really do not know where to start as I am an extremely dissatisfied customer. I went to the Ashley Furniture store located on 4561 Hurontario Street, Mississauga, ON. L4Z3X3 (905)755-9030 back in July (I do not know the exact date as I went there on three separate occassions). I spoke to a sales person there and one of the store managers(taller one) who ended up selling me a Stearns &... Read more

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