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Furniture and Decor Complaints and Reviews

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  • HayNeedle
  • 5 hours ago
  • by anonymous
  • #516602

I tried to order a commercial event tent 4 times from Hayneedle, each time giving a different shipping address because the previous addresses (that actually manage to receive FedEx deliveries just fine) would not pass their recognition program. After the fourth attempt using a my work address, I gave up and purchased the tent some where else. At least I'm not out money. Add comment

Lies, Run around, and I don't KNOWS... That is all we have received since we left your store on 6/21/2014. Our purchase was 7608.00 we have yet to receive all of your merchandise. We were charged for things we did not want. The stuff we did receive was damaged... An no one can tell me when we will receive all our stuff... AND THAT IS JUST THE HALF IT.... WE WILL NEVER STEP FOOT IN YOUR STORE... Read more

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I purchased a replacement canopy for our gazebo for the second time in two years. The first one was the correct style however it was just a little short and tore upon installation. I thought that it was possibly a fluke. This year I ordered the same canopy and once again it was too small. I called customer service and was told that I could only be reimbursed for the canopy and not the... Read more

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I returned an item to RH and have now waited 4 weeks for a refund. When I called to complain, I get a run-around from RH Customer Service. No other company takes 4 weeks to provide a credit for merchandise returned ... certainly not a high-end establishment. Also, I was given a gift certificate and they made me purchase the items first and told me to mail in the physical card for a refund. ... Read more

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We ordered a couch and love seat from the La-Z-Boy furniture store located in Frisco at 8294 Highway 121. We spent a total of $3432.38. This was on Feb 16, 2014. Our sales invoice clearly states allow 8-12 weeks for delivery. Today is July 30, 2014 and we still have no furniture. That is 5 1/2 months not 8-12 weeks. I was even fine when I was told they would finally be here in July. Well... Read more

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PLEASE BE AWARE OF THIS COMPANYS HIDDEN GUIDELINES WHEN ORDERING THIS PRODUCT. THE ONLINE SITE GIVES THIS DESCRIPTION OF THE ROLLER SHADE: Elite Light Filtering Roller Shades "Our Elite light filtering roller shades are made from fine woven polyester fabric giving them a crisp, modern look. Designed for privacy but to allow filtered light to pass through the translucent fabric." I ORDERED THE... Read more

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Purchased Grand Estate gold pillow top one month ago has a ridge that runs full length of mattress, you are in a valley on either side, threads coming out. Back and hips hurt from sleeping on it. Complained to retailer they finally agreed to give me a replacement but want a deliver fee. Would not recommend this brand. Add comment

I purchased a Lane love seat less than a year ago. We special ordered it so that we could pick out the material we wanted it made from. The seat has completely faded. I would like this made right. I bought this love seat for my daughter as a gift. The furniture store will not do anything to make this right by either replacing it or putting new material on the seat. I bought Lane because of... Read more

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My husband and I purchased a living room and dining set....Well let's just say....I wish we would of did some research..Paid 99.00 for a warranty AND FOR WHAT. ..We were told it was a 5yr warranty ..Furniture would be replaced...NOT THE *** CASE.... OUT OF OVER 1200.00 COUCH RIPPED, Table legs are loose can't sit at the *** table......due to the fact I don't want anybody to get hurt..... Only... Add comment

 
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