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People in store make promises about delivery services. What we got were two subcontractor guys who spent like 25 minutes putting up the bed, were in a BIG hurry, and kept hitting my husband up for a tip!!! The bed was supposed to come with a metal frame -- which disappeared as soon as someone realized they could use our existing wooden frame. Now 7 years later, the wooden frame is broken...... Read more

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Went to get a tv we are exiting customers we had got a washer and dryer off them before went to get a tv today they did not seem like they wanted to help us they acted rude made smart remarks will not be going back to them they need classes on costumer service Add comment

     

we receive today the cabinets for the kitchen that we have ordered 6 weeks ago. First we were shocked to learn that the cabinets has to be assembled . Second , 3 items were missing from the order. I had no clue whats'over that we bought a kitchen that needs to be assembled. The Salesman did not mention this problem to us, neither is written in any document, invoice or sale order. I really don't... Read more

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Ok! I started business @ rent a center since 2009,on the first management that im dealing with is good we paid off washer, dryer, and a one set of bedroom stuff just for 90 days. This year we got some T.V and a set of living room couch it was a nightmare for us i did not work that day when they told me they gomna deliver @ my house that time.when they did not show up i called them i askes what... Read more

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Their furniture is cheap. My bed broke after 6 months. Their secretary doesn't know how to schedule appts to have someone come n fix it! They left me waiting,after I called more than 5times to make sure they were coming!! Their customer service sucks! Please don't Buy anything from Harlem Furniture! Add comment

     

My wife and I recently purchased a sofa and chair from Becker. The sales associate took us through the store to review several pieces of furniture on the sales floor. We sat in a couch and chair and thought they would make a good fit for our family room.We liked the sofa and chair and gave a credit card to purchase. Now a few weeks later we changed our minds ( we have not received the furniture... Read more

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Bought a consigned Roche Bobois sofa at The Estate Sale Consignment store in Palm Springs this past season (winter 2014). It was a beautiful small sofa that appeared to be in perfect condition. I paid about $800.00 for the sofa. Within a few months I noticed what appeared to be wearing of the fabric around the seat cushion buttons. I called the Los Angeles Roche Bobois showroom to research a... Read more

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I purchased chairs that looked nothing like the ones online. Tried to get a RMA number, which is necessary to ship them back; it took 4 calls, and even though they say you can go to "my account" and get one online, you cannot. They were shipped back and received two weeks ago, and then I get an email from Cymax yesterday saying they have cancelled my request for refund because I must no longer... Read more

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Bought a new bed for our daughter and a dining room table and chairs for around $3,000. Even bought the "insurance" on top of that. NEVER AGAIN. Specifically asked the salesman if the material was SOLID wood and not press board. He guaranteed me that they "only use solid wood". One week after having the bed, the headboard leg completely broke off to what was revealed to be press cardboard.... Read more

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