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Furniture and Decor Complaints and Reviews

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My grandma ordered furniture in it was scrached an broken it was horrible !!!!!!!! The console was broken in parts were missing to the couch was missing parts to!!!!! Add comment

purchased fireplace for 1250 dollars.was told 6 months same as cash and after that interest would be charged.paid account down to 500.00 dollars in 6 months and next statement got a 257.00 interest charge for the 500.00 I owed.they backloaded the interest and are charging me for money they already received.i am reporting them to the consumer finance protection bureau.this is usury...charging 50... Read more

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Bought mattress March 2014 within 3 mo mattress was sagging went to store where purchased nothing was done do not buy any New England mattress Add comment

Horrible place to buy anything! I bought a sofa from Zulily; the picture was of a light tan-colored sofa. Three days later, after searching online for other items from the sofa manufacturer, I realized the sofa was green! Not at all green in the photo on their site. I emailed, 3 days after I ordered it, and asked that they please cancel it. On their site, it said shipping on 12/22/14. I sent the... Read more

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I ordered a bed frame from Cymax cancelled the order 3 days later was told I was just in time for cancellation, but item shippped the same day . I refused delivery and am being charge 120. restocking fee, 120.00 outgoing shipment fee. 120.00 return shipping fee, my purchase was 480.00 and Im getting 120.00 refund, even after the guy I spoke to said I was in time for cancellation. I've spoken to... Read more

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Had a bad experience in the store with salesman. ..would like to be contacted on my cell phone. 7347761051. .my name is tricia lafata... Add comment

Thank goodness I didn't buy more furniture from Rooms To Go. I bought a LEATHER (not polyester) LOVESEAT AND IT HAS A TERRIBLE SMELL. I have owned numerous leather furniture and NEVER HAD THIS ISSUE. I kept coughing yesterday and smelling an odor. It is over-whelming....I have to wash the small blanket I put in it to try and mask the odor. After reading all the complaints I know I would be... Read more

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  • From mobile
  • MyPillow
  • 9 hours ago
  • by anonymous
  • #573137

I had neck and back surgery and recieved one as a gift. Lumpy pillow that does not hold up, i still woke up and had to keep fluffing it up. It has been six months now still not happy. Took dogs two days, after giving to them to sleep on for them to bury in dirt. Guess they learn quicker. Would not recommend this to anyone. Add comment

Happy esp are the military customers who were illegally financially mistreated by credit mgr/operations mgr, Kevin Jenkins, a retired Marine himself, and the owners, brothers John Melley and Leonard Melley. The NC Attorney General just instituted huge fine and reimbursement plan by this company to all people it unfairly targeted in money schemes. It is sad that a retired Marine has done... Read more

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11/2, ordered electric fireplace. Order acknowledged that night saying it would be processed in1-3 days. 11/4, money taken from my account, $345.62. 11/6, called tsc customer service, lydia, to get shipping info. She said she would investigate and call me back within 48 hrs. No return call. 11/10, called lydia again and asked how to cancel order. She told me to send an email and reference... Read more

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