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Furniture and Decor Complaints and Reviews

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I purchased a mattress with a mattress pad and guarantee for a replacement mattress if the "pad didn't protect the mattress". Well, the pad didn't protect the mattress and I called the number I was given which of course was not the right number,and after 4 different attempts to contact the "right" people, I was asked several questions and then sent a mailing label. I was asked to send back the... Read more

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We'll im from stamford ct first time renter,seen all the complaints so i wanted to see my own experience, call last week they took my information now they gave me a day for delivery oct 25 2014 yeah today lol...now something told me to call them yes the aarrons in bridge port ct the wokers playing games said the tv still sitting here couldn't get in contact with none of your reference, wow then i... Read more

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I purchased some furniture 09/17/14. arrived 10/10/14. They forgot to send the dresser so I called back 10/11/14 the lady was helpful and ordered the dresser. It has been almost 3 weeks and I haven't received a status update so this morning 10/24/14 I called and have been on hold for 2 hrs!!! What is going on Ikea??? I will never purchase from them again and will make sure potential customers... Read more

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Scam ,scam, liars Buying time with lies. Showing catalogs for you to choose furniture you would like to purchase. Give you total for order. If you don't have full amt. for order(another scam) they have a finance (so they say) to take YOUR INFORMATION to make automatic deduction from your Bank and still no furniture. You ask for a REFUND (scam) they have a machine set up for refunds BUT no... Read more

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Bed bugs from a matrise that I rented from them took over our house after the city department of public health came and condemned our house. We had to leave all our belongings behind because they were all taken over by the bugs. Bed bugs from a matrise that I rented from them took over our house after the city department of public health came and condemned our house. We had to leave all our... Read more

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Due to neck issues, I need a firm pillow, and after seeing multiple advertisements for My Pillow, including full-page ads in the NY Times, called the toll-free number, explained my need, and was assured by the operator that I would be sent the firmest pillow. (There's a color code which My Pillow uses.) WHAT A PIECE OF GARBAGE I received. Not only was the pillow not "firm," it was softer than... Read more

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On my bank account it says there was a 49.99 taken out for phantom efx. I did not approve this payment or even buy anything. Please return my money asap! Add comment

     

Stores are so cramped with furniture!! They need to have the Fire Department complained to about them as soon as possible. Buy anything large not covered with their financing program you will have to pay $80.00 to have it delivered because they don't stock their stores, its just display only. So no matter what there is a delivery fee unless you drive over an hour yourself to pick it up at their... Read more

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I went to value city furniture to buy a bed which cost me $2310 dollars I had to wait over 3 weeks for them to deliver! Finally got delivered and that's when the problem started I woke up a few days later with all these strange marks on me and one night I was itching real bad and turned the lights on and all these bugs were on me and I yelled hop off the bed and caught some of them and the next... Read more

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