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Furniture and Decor Complaints and Reviews

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I made the mistake of entering into an agreement to purchase furniture with this company not realizing it was rent to own. Due to fatigue from moving I fell for their tactics even though I did try to get out of the agreement as soon as I left the store. I was lied to about my payment amount and the need to purchase their insurance. I have requested numerous times to have their legal department... Read more

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I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!! Delivered the wrong slats from the beginning and then had to wait almost 2 weeks for the correct one. I did business with the Stoughton location, floor service excellent but after I paid it was all down hill Add comment

I bought an Englander mattress at Bedrooms and More in Seattle. After a few months the mattress sagged in the middle. The store owner came to my apt and measured the sag. He kindly agreed to replace it with another line of Englander as he thought it was a bad batch. After a few months this mattress began to sag ( all the rotations were done as advised). I could not afford to buy another mattress... Read more

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All employee are big-headed, look like no management there either face to face or over phone, if you go to Gardener White, or any of other shop those are selling furniture or related things they are very professional. their quality and warranty is 100% accurate and their commitment is perfect. People look like me are going to Art van and getting cheated. I bought almost 3000 dollar Sofa and still... Read more

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I bought sofas, love seat and single seat. Invoice number is 1433938 I called May 2015, one sofa is ripped. Someone came to my house and inspected and after that, I don't hear anything from Art Van. I basically customer off Gardener White and I chose Michigan Base Art Van furniture. Now I Compare Gardener is best and reliable and commitment perfect. Please take necessary steps and let me know and... Read more

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We bought two double power recliners "not cheap" fromthe beginning the fabric wrinkled and lumped up.guy here 5 or 6 times, could never get it right,, they decided it would be better to replace it, now I noticed there is no foam cushion in the corner just loose material.We had been up north for 2months husband passed away and this is just so frustrating.We bought lane because a friend said it was... Read more

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Ashley Furniture - Pealing leather sectional
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That's what happened to my leather sectional I purchased @ Ashley's just about four years ago and paid over $1,200.00. No pets, no kids...I sent them complaint about two years ago when it started pealing with pictures attached, haven't heard since. I will never ever, ever buy from them again!!! Oh, one of the pieces was so bad I just put it on a curb before I took a picture...Honestly, I am... Read more

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Alex & Tasha at the Hattiesburg,MS, are very unprofessional, rude and disrespectful to their customers and they don't mind saying so. Their only concern is their account quota and they have expressed that they do not care what the need of their customer is, only the account. Alex is professionally incompetent and like to over talk customers. He is not a listener of the customer needs. He also... Read more

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I would like to say thnat all complainers are so dumb that they do not know what they are talking about. I think they must have bought the "Bambillow" which is dead rubbish! "My Pillow" is by far the greatest pillow I have ever slept on in my life, and I highly reccomend it to anyone who desires a good night's sleep to purchase it! I did, and I truely love it to bits. In the past, I always found... Read more

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I RECEIVED A RUG THAT WAS NOT THE COLOR I EXPECTED. I emailed THEM SENT PICS AND SUDDENLY NO response. Then I called. I told them that this was not the COLOR OF RUG I ordered. I could see it through the clear wrap. They told me I had to unwrap it and look at the number on the back. I told them I did not want to unwrap it because I wanted UPS to pick it up and sent pics of THE RUG AND PICS... Read more

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