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Furniture and Decor Complaints and Reviews

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I purchased a couch and love seat 2yrs ago. And paid for the 7yr warranty. Now for the first year we didn't entertain in the living room. I notice that the chair was peeling and called about the warranty and was told it didn't cover that. I don't understand why it doesn't I was under the impression I was fully covered and I'm not very happy about this. I had my last furniture for 8yrs and had... Read more

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I am a physician who as an anniversary gift for my wife bought her a dining room set from Restoration. Order #10267180 Belgian Slope Arm Slipcovered Armchair Belgian Ladderback Upholstered Side Chair Salvaged Wood & Concrete Trestle Rectangular Dining Table Unfortunately, this ended up being one of the worst retail experiences I have ever had. I ordered 10 dining chairs and a trestle... Read more

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DO NOT ORDER FURNITURE THAT NEEDS TO BE DELIVERED!!!!!!!!!!!!! Ordered over 3k in bedroom furniture for my son. 1 item was backordered but the bed was avail to be delivered. It was the single worst delivery experience of my life. The company they use called and left an automated message about coming in a time frame (that I couldn't pick) and there is no way to get back in touch with them. The... Read more

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Worse costumer service. They are rude and straight disrespectful. On many occasions they have brought bad product in and on many occasions they have lied about the day they were coming. They never returned phone calls. And continued to give us a hard time. I would never recommend this company. They should go out of business. Add comment

I ordered a couch from Bizchair because it was $100 less than it was at Wayfair.com. I thought I was a smart shopper saving money. Now it looks like I am out almost $500.00 as the shipper (UPS) lost the couch and Bizchair doesn't seem to care. I was told by their "customer service" that they will eventually maybe file a complaint with UPS and once the complaint is resolved, they will then... Read more

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Bel furniture will rip you off.. I just bought a three piece living room leather set from Bel furniture in February and in march the set is showing discoloration..and I took out a warranty out on the furniture when I bought it ..Bel wants to send someone out to patch it up rather than replace the almost practically new furniture.. Shame on you Bel..treat your customers right..fair..and keep in... Read more

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We recently had a house fire and we get back in our house and got a phone call my daughter had passed away we live in Indiana she lived in Tennessee we are not rich we are still getting bills from the restoration company and credit card statements every time I speak with sleep number they want money.I am not rich I am handicapped and the g Add comment

Purchased recliners and they need to be repaired every 2 weeks,customer service keeps saying the mechanism is bad but sorry we cannot exchange it so I decided not to pay them so it can be fair enough for both of us. Add comment

I ordered over $300 worth of bedding and twice 2 pieces came wrong! When I asked if they could do anything for the time I have not only had to wait for them to get the products back, redo them, and send them again as well as calling to try to resolve this twice, the customer service rep said no. I asked for expedited shipping since I have already had to wait over 3 weeks and she said no. This has... Read more

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It seems like Living Spaces is sleeping most of the time and is only awake when it's time to deposit the check. Worst experience I've had with a furniture store. I was shopping for sofa and love seat at the various competitors but this one sofa in particular kept bringing me back to this showroom. Now I visited "LS" 5 or 6 times. I visited at various times of the day, week and weekends. Sat on... Read more

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