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Footwear and Clothing Complaints and Reviews


Order 2 items on August 10th (tax-free weekend)one of those items I knew was going to be on back order until the 19th of August. I rec'd an email stating a different date only to call on the 28th of August for them to tell me that they were not going to be getting this item anymore, so I've spent the morning calling around even to different states to get this item because my daughter really likes... Read more

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In January I bought B Elegance leggings, just like the add on TV pay certain amount and get 3 items, product took almost 2 months for delivery, they have terrible customer service when I inquired about my delivery. Finally I received the product, shortly after I started receiving several calls offering products and I said no each time. Now I had 3 phones calls from this "so called" Attorney... Read more

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The padding began shifting after a few washes. Now has square looking pads showing through! Not attractive. Add comment

I bought a jean begining of this I hardly worn it n it was torned n u can see its a factory fault due to fail producing a receipt they refused to exchange it m so frustrated how csn I well trust brand do thid im very disappointed, even the store manager Jason was useless and so as their headoffice no help whatsoever. Imagine how embarrassed I was at the party when this happened how can I buy... Read more

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I accompanied my elderly disabled stepfather to this location to get a tux fitting for my brothers upcoming wedding. My stepfather has breathing and mobility issues that cause extreme discomfort with any exertion. I had assured him,based on my own experience,that it should only take 10 -15 min to complete the fitting and ordering process. We were helped quickly by the assistant mgr,who had... Read more

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I had the same problem with my work shoe. Only lasted 3months iwill never get any more shoes from them!!! junk Add comment

Ordered two items the beginning of July - rec'd them 3 wks later - that is just wrong - but I sent one item back requesting a different size. Had to email two weeks later to see if they received it. Got an email back with statement they would process and confirm with email. Never happened. Called 3 weeks later and asked where item was. Usless rep kept repeating herself - supposedly credited my... Read more

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If there were zero star, I would give them that. I ordered an item in my size, and I was able to proceed with the order. After a few days, I thought I'd verify and track my order, but only to see that my order has been cancelled...CANCELLED by them without any notifications whatsover!!! After emailing and talking via online chat a couple of times, it was not resolved with any of the reps. Duh!... Read more

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  • From mobile
  • Nordstrom
  • 21 hours ago
  • by anonymous
  • #527058

Sorry to hear about your Experince ..... I am a regular nordstrom shopper always visiting the dress department and I have only recieved great service ! Debbie and Karen two of the salespeople have help me !!!! No complaints very Happy:) Add comment

I made an order for a print. It took over three weeks for it to come. I had also ordered a power cord for my iPhone a few days after and it still has not come. The print was ok but nothing special and was available elsewhere for less money and quick delivery (Amazon). I imaging the cord is the same. Who wants to wait 3+ weeks for something? I will NEVER use them again! Add comment