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Flowers / Florist Complaints and Reviews

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OMG.Where do I begin..Dont order from these people..Wesley Berry Flowers is a joke .i paid extra to get flowers delivered on Saturday..well its 9:10 pm no flowers yet..Im disappointed.in the way there ad said fast delivery and 5 star service. Lie lie lie lie..I called 4 times got hung up on 4 times ...yes 5 star disappointments.if you trst them ...Reggie a Add comment

Terrible service.. Best friend didnt get her bday flowers and they wouldnt even refund me. DO NOT USE THEM!!!! Add comment

NEVER ORDER FROM THEM!!! THEY LIE AND SAY THEY ARE A LOCAL SHOP!! NO THEY'RE NOT THEY'RE LOCATED IN MAHWAH, NJ. DON'T EXPECT YOUR FLOWERS TO COME ONTIME OR AT ALL... I ORDERED FLOWERS FOR MY MOM TO BE DELIVERED APRIL 11, THEY WERE DELIVERED APRIL 27!! ALL THEIR GOOD REVIEWS ARE MADE BY THE EMPLOYEES THAT WORK THERE BECAUSE AVAS PAYS THEM $5.00 FOR THEM TO WRITE GOOD REVIEWS. DON'T FALL FOR IT.... Read more

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I had flowers arranged for a friend father's funeral. I was contacted after the service had started to be told that they would be unable to deliver. They did allow me to redirect the order to a home address but it does not make up for missing the funeral. The fact that I was notified after the service had started also Made it impossible to make any other arrangements. Add comment

Ordered flowers for my administrative assistant on Administrative Assistant Day. What she received was a joke. I was embarrassed. I paid extra money to get the PREMIUM size bouquet. What was received would barely pass for the standard size. There was also to have been a Mylar balloon attached. It wasn't. I did get a refund on the balloon. However they customer service said what we... Read more

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I ordered flowers for same day delivery and paid extra and they were never delivered. It is almost impossible to contact this company-I had to try 3 different numbers and only got through to 1 customer service rep who could not track my package, put me on hold and forgot about me, then could not issue me a refund. I have a feeling this company is trying to scam me, especially after just reading... Read more

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Don't ever make the mistake of ordering with this company!!!! To bad 0 isn't an option on the rating scale. They filled our order incorrectly. We bought a $50 flower arrangement with chocolates and balloons and were charged $155 for just chocolates and flowers and the arrangement wasn't anything like the picture online. AvasFlowers ripped us off and refused to refund us. When we called they... Read more

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Before ordering, I asked FYF to assure me that the flowers would be fresh, etc. In addition, when I ordered, I paid an extra $5 that they claimed would insure that the flowers would arrive in the morning before noon on my mother's birthday. At 2pm, my mother had still not received her birthday flowers. I called FYF. They credited me the extra $5, took 10% off of my total cost, and issued a $15... Read more

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Ordered flowers at 9am to be delivered by 4pm the same day. They call me at 3:00 to tell me they can't be delivered until Monday. The reason I ordered the one I did was because they were guaranteed same day delivery. Now nowhere can get flowers delivered today cause it's so late. Hope this company goes out of business seeing all these horrible reviews. You guys suck! Add comment

Flowers were ordered a day before delivery was needed. No flowers were delivered on the special day. I was never contacted by phone or email to explain the delay. The recipient was never notified that a delivery was being attempted. I emailed Avas Flowers and received no response. Then I called customer service (off-shore) and was offered a $10 credit on my next purchase. I was given an... Read more

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