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Flowers / Florist Complaints and Reviews

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I placed a order with Amy's florist ordered on Feb.6 to be delivered on Feb. 13 had them go to Blue Grass Harley- Davidson in Louisville Ky. paid 70.00$ what did i get is a confirmation saying the were delivered but nothing showed up. tried to contact the company be phone and by e-mail keep getting that all florist are busy and won't answer the e-mails. so this is one *** business I won't be... Read more

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I forgot to order flowers for my wife this Valentine's day and this got me in a heap of trouble with her. I am going to have to do something extra special for her. As I have ordered flowers the past two Valentine's day from this company I think they should have contacted me to remind me to order flowers this year. This they did not do and I can not forgive them for this, they got me in this... Read more

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The flowers I received where beautiful when I got them, lush and full. However they eventually faded and dies as cut flowers do. However when they were dead instead of throwing them out I threw them on the fire I had burning in the fireplace. They smelt really bad when they burned and soon the stench spread threw the entire room. I quickly put out the fire but the smell remained for days. Mark... Read more

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Ava's reps knew it was too late in the day for me to place the order did they tell me... No. They called 3 hours after I placed the order and left a message. So, I was unable to get flowers delivered on Saturday. It was too late in the day. When I tried to call back I got the customer service line from *** and then sat and waited for the next available service rep. Thanks so much, for nothing. I... Read more

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The flowers were advertised as $19.99, but with all the hidden fees it ended up being $58.96. If you just advertise it as this, I would be fine, but don’t tack on so many hidden fees. Also, we paid extra for same day delivery, but the flowers did not arrive until a week later. And now they won’t refund us for the $5 same-day fee. We even tried calling them to cancel the order after a few days... Read more

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I scheduled delivery of a multi-flower, HUGE burst of colors for my mom's birthday (Just over $70 including delivery). Her birthday was on a Monday and I scheduled it about a week ahead of the requested delivery date so there would be no reason for a delay. Her delivery was a day late and the arrangement that was delivered was a dozen tulips that lasted about 4 days. I will never, ever order from... Read more

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We had to put our dog down on a Thursday. My sister ordered flowers early that morning and was promised that they would arrive that afternoon. They did not. Ava's tried to deliver later the next day, but we had no idea they were coming and were not home. They left a message saying they would deliver the following day (48 hours after promised). My sister called to cancel and get a refund, but was... Read more

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I recently received 2 dozen roses for my birthday. They were beautiful and smelled wonderful. I had so many that I decided to send some to my sister. I wrapped them in bubble wrap and put them in a padded mailer and to be extra sure I put a fragile sticker on it. Well when she received the flowers two days later then were dead and smashed. I tried to place a claim with the post office but they... Read more

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I ordered flowers for my daughters birthday and they were not delivered until three days later. I called the company five or six times on my daughters birthday, I was told the flowers were en route but nothing showed up until three days later. I demanded a refund as the flowers were not only late but a inferior substitute, but instead I received half the amount in a re order coupon. Despite... Read more

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Had a terrible experience with Ava's flowers.my gf flowers came 4 hrs late.was suppose to show up at work for a suprize by the time she recieved them.the surprise was ruined and when I called and complained they still charged me full price.will never order from there again! Add comment

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