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Flowers / Florist Complaints and Reviews

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Last week I bought flowers with the impression there would be a rebate. The flowers ordered were the "luxury" bundle at which I paid a LUXURY premium. When they showed up it was embarrassing how small the arrangement was!!! There were about 8 flowers total. For luxury pricing at OVER $100 this arrangement was ridiculously small. The rebate is actually not available until your next purchase... Read more

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My wife thought she was getting $50 rebate on her order; on her "confirmation" page it turned out it wasn't for the current order, but for some "future order." Tried to cancel immediately, was told we had to wait until Monday. Monday AM we called and were shifted to a separate line for "cancellations." After ten minute wait, a recorded message asked for our information for "an email reply." We... Read more

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Recently I placed an online order for flowers. I thought I was dealing with a local florist. Turns out it was through Wesley Berry Flowers. I completed the order because I still thought the local florist would handle the order and paid over $100 for an arrangement for a friend's mother's funeral. The arrangement turned out to be about 4 flowers in a small vase. I have a picture to prove it. The... Read more

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Terrible company. I wish I would have checked reviews before ordering from this deceitful place. All the reviews of fraud and cheating are correct. Please DO NOT order from this sleezy place!!!! My cost was supposed to be $52.00 and I was charged $106.00. As soon as I realized the mistake (minutes later) I tried to contact the company, but all I got was left on hold for 20 minutes then recorder... Read more

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Flowers were good quality and no delivery problems. However, I question the midleading pricing. Example: I had a $52 discount, selected a $13 bouquet, got another $23 discount, add some convenience and deluvery charges = $78 ??? Oh, then they send me another discount code for $51 off my next order. This makes no mathematical sense. They need upfront honest pricing and stop with all this... Read more

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The flowers that arrived for my wife's birthday were obviously not in their prime. In fact 2 were already dying. I immediately emailed Prestige and got the standard "We'll get back to you as soon as possible" reply. It took a further 5 days before their next email in which they told me that any complaints should be made within 3 days of receipt including photos.Obviously, this time had already... Read more

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I recently purchased flowers for my office before Thanksgiving. I purchased 2 dozen roses to brighten up the conference room. Before the long Thanksgiving weekend I decided to let the 5 women in the office take home some of the flowers. No sense in letting die when no one was there. Bad mistake, 24 flowers, 5 women. Last time I checked 5 does not divide into 24 evenly. Someone was gonna be a... Read more

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Ordered Flowers for my daughter-in-law who was in hospital. Ordered a $70.00 bouquet which was discounted $ 30.00 so was $40.00 and then had to pay $15.00 service charge. The photo on website was beautiful, but what she got was cheap and sloppy looking. Nothing like on website. I was embarresed to have them sent. Called and complained and was only offered a $20.00 coupon for another order. ... Read more

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This has been THE WORST experience ever & it still isn't resolved. I had an email offer for free delivery. I placed an order for 2 items @ $44.95, 1 being shipped to my aunt in NJ the other to my aunt in AZ. I paid through the Visa Checkout option on Teleflora's payment page. When the order was finalized it somehow placed the order 2x, once with the correct amounts of $44.95/ea & once... Read more

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