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Flowers / Florist Complaints and Reviews

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Word to the wise...NEVER USE THIS FLORIST! On 8-29-14, I called and ordered a flower arrangement to be delivered to my daughter-in-law for her birthday on 9-2-14. I was assured the flowers would be delivered BEFORE noon on 9-2-14 and that I would be receiving a phone call when the delivery was made. On 9-2-14, I had not received the promised phone call before noon so I called to find out if they... Read more

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I ordered flowers for a friend on Thursday Aug 29, 2014...I didn't receive a receipt in my email nor a reply that the flowers were delivered. They haven't been delivered! And this company promised same day delivery...So I called yesterday and today to find out what has happened and I had to wait 45 minutes on the phone...finally I hung up...I don't have that kind of time to waste and you call... Read more

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Just flowers doesn't carry any inventory. They relay all their orders to local flower shops. Just flowers has an incredible array of arrangments and out of season plants and flowers on their website that is impossible to fulfill. As a local flower shop owner, I can tell you that 100% of the time that Just Flowers tries to relay an order though us, we simple do not have the flowers available that... Read more

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On Aug. 28, at 8:30am, I purchased flowers online. I requested same day delivery. Didn't hear anything that day. Finally got an order confirmation number. Gave them benefit of the doubt and hoped delivery would be made on the 29th. Called my sister-in-law to see if any deliveries had been made. NONE! Called flowerdeliveryexpress and held for over 20 minutes the three different calls I... Read more

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I ordered flowers for same day delivery on 8/29. Never showed. Called customer service 15 times the two times I got thru was hung up on but the on 9/2 the flowers arrived. It was what I ordered except a bit smaller than advertised but at least she got them and was happy. Add comment

I received flowers that mu mom ordered. They were pretty flowers but they only lasted one day before my dog ate them. I called the company and asked for a refund or at least a new set of flowers after explaining what happened. I said said they should spray the flowers with something to keep animals away from them. They did not give me any satisfaction. I think this is horrible customer service. I... Read more

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The first time i used From You Flowers, the delivery was to be same day. It was not delivered. They sent me an email saying they would like to deliver the next day with an apology letter. I said I would rather cancel and get a present on my own. They did refund the money, and the flowers were delivered anyway. I thought that was great, so I decided to try them again for another birthday. ... Read more

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I am pissed, I placed an order on their website and inadvertently used an old address for a client of mine. They had recently changed their location. I made no attempt to contact the company. I feel that this company should of been able to determine that this address was incorrect and automatically correct this. I mean this is their business. I immediately call customer service and demanded a... Read more

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I purchased sunflowers from Avas Flowers and they were small not the giant ones you usually see. Everyone knows that sunflowers are a giant flower you see them all over the place. They are at least 9 inches across. I do not know where this company gets their midget flowers but I was greatly disappointed with the size. I call their customer service and was informed that the flowers I received... Read more

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Sent New Baby flowers. They arrived late, no card, no bow, wilted flowers and I upgraded to the premium bouquet. $85 worth of flowers and I could have had better flowers from Walmart for 1/3 of the price. Can't talk to anyone there because it's the weekend, I'm embarassed to have sent these. And why is King Soopers delivering these? The recipients spent 4 phone calls trying to figure out... Read more

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