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Equipment Gadgets - Wi-Fi, USB, Electronics Complaints and Reviews

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The product malfunctioned after 2 days, no reply on communications, did not get full order,2 items missing, charged full price, went through paypal and they still refused to return, refund or fix anything.No response through there own return and warranty process. They refused everything, it is a matter of principle now.I no I will get no action done, this is one of those sights that sell *** for... Read more

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I ordered drone and spare blades. Got both in 3 weeks. Lost one of the CCW blades and thought no problem I have a spare set except the spare blades were all CW which was useless to me at the time. I contacted GearBest support and they seemed concerned and after 3 days started in the online ticket that they needed me to verify my shipping address which I gave them and said I would receive the... Read more

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Bought a toy RC Boat. Took more than a month to get it. Worked only 10 min. It's impossible to charge from transmitter. Boat is way smaller than stated in description. The toy cost almost $15, they offered me partial refund and want me go to repair shop, fix it, send them a video and receipt. I don't have any repair shops around my area that fixing toys and I pretty sure repair would cost... Read more

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  • From mobile
  • GearBest
  • 2 days ago
  • by anonymous
  • #693413

Not happy at all they have no problem taking your credit card information but a big problem shipping their products I ordered August 12 its Sept 3nothing yet! Do not purchase from this company not trusting I have tried to contact with no luck yet Add comment

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I should have read more about this company before ordering. Quadcopter took forever to get here, but the charge to my card had no problem being immediate. It arrived missing a vital part that meant I can't use it (usable connector to charge battery - battery connector is same as charger connector). I asked for a solution through their customer support (oxymoron there) and have gotten a runaround,... Read more

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I placed an order and received a subsequent text message on August 28, 2015 advising me that my item had been shipped. This message had a tracking number, with an addendum advising me the tracking number did not indicate the item had been delivered to the post office. On August 31, 2015, I conducted another tracking number check and discovered that no further action had been taken to ship my... Read more

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I was going to make a purchase from GearBest, but I was warned not to by a friend. I am an outdoor kind of guy and I just got into Temple University Japan, so after moving here I didn't have any equipment. I was going to spend over 1500 USD on supplies, but after my friend said what happened with his order I decided to hold off. I wonder if they realize how much they're losing from having bad... Read more

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I got a device and it was supposed to be for x amount of money then when I tried to use it it didn't work because I needed an "upgrade" plan and they charged me for activating the "upgrade" though I had been reassured before purchase that it would work. So I then paid more for the upgrade than for the device. The wait when you call is LOOOONG. Then i got an Email saying they re ending the WIMAX... Read more

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  • From mobile
  • GearBest
  • Aug 29
  • by anonymous
  • #691143

Recently purchased two smart watches. Both were charged, powered on briefly and died. It seems impossible trying to reach someone to resolve this issue. This is my first and last time dealing with them. I am considering this s big lesson learned. If it seems to good to be true, most likely it is too good to be true! Add comment

Regret I have been a Control4 owner now for only a few months after waiting 2 years to finally get the system after I first learned about it. The cost of my Control4 was around $5,000 and my overall project cost was about $15,500. My biggest complaint and high level of disappointment is with the connectivity of the system, either with the home’s modem, router and even the iPhones and iPad. And... Read more

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