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Hi I have had some big trouble with this guy right here YOU GUYS WHO NEED WORK DONE IN YOUR HOME DO NOT DO IT I REPEAT DO NOT DO IT HE RIPS YOU HARD WORKING PEOPLE OFF AND GIVES YOUR MONEY TO PROSTITUTES AND FEEDS THEM DRUGS HE LIVES ON 44TH AND WADSWORTH HE IS A FRAUD AND U WILL REGRET THE WORK HE DOES HE DOES DRUGS AND IF U EVER HAD ANYTHING FUNNY HAPPEN TO YOU OR YOUR HOME AFTER HE WORKED IN... Read more

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He came to my house. Wrong parts to fix my doors.. Did not bring the right tools to do the job..repair man asked .. Do you have a hammer an a block of wood. Left grease all over my doors.. They still did not work well..repair man said come to the shop an buy more parts an you can finish the job yourself. I hate it went this happens like this. Young man just looked at me an wanted paid. The... Read more

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I signed up for one year and paid in advance. 15 months later I get a collection agency notice for $46 purportedly for the month after my services ended. I never authorized or wanted this service, but am being forced to pay for it nonetheless. The billing practices of this company are unethical and buyer beware if you choose to deal with them. I will never do business with them again. A a a a a... Read more

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AHS sent out their local HVAC contractor. They determined that my ac unit needed an evaporator coil. When they sent the estimate to AHS, they included over $1000 in "code upgrades" which are not as well covered under the agreement resulting in out of pocket charges. When I disputed the necessity of the charges and asked for a second opinion, they refused. When I asked them to do the repair... Read more

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I had a technician out to a rental house of mine and told him what my tenants said was wrong with the dishwasher. He didn't run the cycle to see what was wrong (I was working in the other room and just assumed he would do this). So, he said nothing was wrong, but said if I continued to have trouble he thought I might need a part that cost $260.00. A week later I was at the rental house and ran... Read more

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Where do I start? HMS's customer service has gone downhill over the past 6 months. I wait on hold at least 10 minutes before a customer service rep answers the phone, and then it takes them a long time to retrieve/review records. They NEVER call back, when they say they will. The supervisors and claims management people("President's office") are absolutely worthless. I had an HVAC claim... Read more

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Called service request to AHS on 4/24, tech calls and schedules appt. for 4/27..so far go good right, well that's the only good thing, tech determines I need 3 parts and once received will be back to repair. AHS calls me on 5/4 and offers me $200 or so instead of repairing....my range cost over 3k, so I decline offer, then I'm informed that 2 of the parts can ship, but one back ordered 2... Read more

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Whirlpool's customer service needs to be better managed. I called for service the person I spoke to set me up with an all day appointment for the next day. I took off work and waited for service to show up to work on my gas oven that it is not turning on just letting gas leak. I called to ask how come they haven't come yet. I got a representative who couldn't find my account or pronounce my name... Read more

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Company is non-responsive and has failed to deliver. Including but not limited to answering emergency phone line per contract terms. Company is non-responsive and customer service in my experience with them is non-existent. Almost impossible to even get somebody to return or answer any and all phone numbers or emails listed on website with respect to claims. Post sales process (which promises... Read more

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Air conditioner has been down for over a week. Their local service company's tech came out next day after we called in the claim and found the compressor was defective. He reported it back to them that same day. Upon a follow up call we were told the tech had not reported it, which was a lie! The local company assured me they had reported it. Their next excuse was that it was in... Read more

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