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Roto Rooter - Review in Repairs category from New Kensington, Pennsylvania
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Roto rooter is the worst company to use they came to my house never fixed the problem ! !! I called to talk to a manager a man named Mike called back he was rude ! ! An pretty much said stuff I didn't say bottom line DO NOT CALL THIS COMPANY ! !!!!! EVER JOB NOT DONE!!!! left a mess of my bathroom an denied he did it an won't refund my money he got wax a over my new toilet never cleaned it... Read more

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HMS Home Warranty - HMS using HVAC Apprentice Maryland
1 of 2

HMS sent an uninsured HVAC Apprentice (Carlos) to my daughter's house. He wanted to replace the inside unit of her heat pump, and didn't bother to "diagnose" the outside. The company would not give us his last name or license number so we could verify his credentials. We managed to get a "Business Address". It was actually his home, so I was able to get his name and found out he was not qualified... Read more

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ne of the worst customer service companies I have EVER dealt with. The lady who answers the phone needs to learn people skills and how to be flexible to meet customers needs. Instead of offering a solution to the scheduling conflict she flat out said we are full and we are canceling with you today. You will have to call the warranty company to reschedule. The words she will never say... Read more

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Never calls or texts back, EVER. sloppy work!! Several promises made and he NEVER follows through!!! Add comment

run, don t walk away from this company, they are liars and will not return your call ever. Ryan will seem like the nicest person, but he is just as bad as Matt.Matt is the owner and this company is one of the worst companies to deal with i still have a double oven sitting in my living room for over a month now. they are unbeleiveable and will not be in bussiness, much longer. Read the reviews... Read more

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By far, A&E is the most undependable and untrustworthy appliance repair company in Los Angeles. Good luck with getting someone to show up when they say the will if even at all. Good luck with them correctly ordering new parts. Good luck with rescheduling a service visit because the parts did not show up on time. Good luck when you complain to a call center in another country that tells... Read more

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I've had 2 or 3 occasions to have to call these guys for repairs and have never had a problem with them, in fact they went above and beyond to resolve my repair issues. I love it when I see someone with a totally adverse experience. You have to say to yourself, either the consumer is completely out there, which is usually the case OR they may have just contacted someone in their organization who... Read more

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If you want ripped off, use them for warranty repair. I had a dishwasher that was a MONTH old. The pump quit working. The pump was under warranty - BUT he changed a waterline also (that did not need changed) so he could charge for a service call. What a bunch of ***. I was charged for the waterline and trip charge (which was outrageous). I emailed and sent a note when I paid the bill. Have... Read more

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On 3/10/15 i made a call for service on my washer,dryer and range. (My washer was not moving laundry during cycle, but would spin out/ My dryer was drying, but squeaking during dry, Stove lower coil burnt out). On 3/13/15 repair man for washer and dryer arrived and i paid $85 deductible, he informed me...he had to order parts for washer, that would not be in for 6 days! He also informed me, that... Read more

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My recent experience to get our brand-new, installed two months, dryer’s electronic touch screen replaced -- under warranty – was (I am being as kind as possible) simply horrible. Whirlpool had me call A&E Appliances, which sent a technician after a couple days. Strange but true: He did not physical touch the machine but and said he would order parts – later. Subsequently, I received no... Read more

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