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Grandma had problems with her septic tank, she called roto rooter, he did not dig up the hole my mother did, then he went home got his back *** and charged 400.00 for it, never used it! He then went into saying she did not have a septic she had a cesspool, and that with her drain field they all need replaced.he said he tried to pump the cesspool but could not. She got a second opinion and the... Read more

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A friend bought a one year service contract on a dryer she had purchased from Sears in Virginia. Every appliance in her house was purchased from Sears. The dryer overheated, damaging some clothes and stopped working. She called Sears and was told they could not have anyone service it for over a week. They confirmed an appointment. The next day they called back and tried to move it back even... Read more

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DON'T USE THIS COMPANY! THEY DO NOT DO THEIR JOB AND THEN DON'T RETURN PHONE CALLS EVER AGAIN!! I called because I was having problems with squirrels in my attic. Jason Carter came by, he did an inspection, and set up traps. I had paid them $1,200 and they offered a 3 year guarantee for their work. Jason was not able to get rid of the squirrels. Since I have called them almost everyday to have... Read more

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We had a Samsung dishwasher that worked for the first 7 months and then quit working. Samsung sent out 3 different repairmen with A&E a total of 6 different times. Each time the repairmen were there for a total of 10 minutes and said a part was broken. They never agreed on which part it was. One man came out three different times and said he couldn't find the notes of where he had been there... Read more

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I had a claim denied. When I signed up I told the lady at first american warranty what i needed covered. I called in the claim and was told the booster pump was not covered. I told the claim person that when I signed up I was told that this pump was covered. I told the person to go back and listen to what the salesperson said regarding the pump. The person said that it doesn't matter if she said... Read more

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After waiting a week for a repair man to come to just order the parts. I told them what was broken.. Then followed By some calls, That took a week they no showed for the appointment for repair a week later. More Calls Then reset the appointmen. Then No Showed for that one.I got what I call a no-concerned, Next reset Teck was late by 5 hrs. I called several times. At any rate CUSTOMER... Read more

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I hate Best Buy and all there *** products Like the *** Dynex DX-L26-10A only had the thing for 4years now its gone out. Where are the good products they use to make, a TV would last you 8-10 years; your luck if it makes it 4 years. Then Best Buy request you purchase a warranty for 49.99 well I didn't want to buy a warranty I had to purchase other products to go with the TV. Then there is no... Read more

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I am just now as I write this going through the process of cancellation. I spoke to this very ignorant female employee this morning, 11/22/14. She told me that it has to be cancelled on the website, and gave me an a link to the cancellation part of the site, which proved to be bogus. I have been a customer of this company for over three years. In the beginning they were OK, then it began to get... Read more

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My heat broke. I called AHS. It has been below 20 degrees out and has been more than a week. I wait patiently for five days. They assign my request to a provider. The provider says they will come out. My husband stays home to wait for them. They do not arrive. I call AHS. They say the provider is not available and that they will find another one. Dispatch assures me that a service provider will... Read more

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