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I had Sears install a new countertop in my kitchen. When I complained of poor quality and workmanship, they sent out a Project Coordinator ( Timothy O'Callaghan ). He took pictures, and agreed with me on all issues that I had. He told me that he would take care of all my problems. What he actually done was sent out the same person who worked on my kitchen in the first place. That person informed... Read more

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I have done business with Schwalm and I am completely satisfied....They shipped very quick and I received my orders in just a few days.....It is my experience in dealing with many suppliers that, First you must know what you want....they are not "mind readers".....you also should have part #s if possible.....you can look up almost any product on the internet and find a parts list....all these... Read more

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The installer was great but the product is not worth the cost. It was $7367.00 for a walk in shower. Should have been only half that. The caulk started molding within 2 weeks. They came and recaulked it 2 weeks later same thing.if you don't wipe it down with a clean dry towel every time you use it, its gonna mold. I bought this cause I'm disabled and wanted to make it easier on myself but its a... Read more

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my landlord has warranty on my fridge and its been 3 weeks since they've taken care of the problem so all my food went bad and I cant cook for my kids because Sears company keeps giving us they run around by going to the wrong address for the 3rd time so I'm very upset with Sears company and wouldn't recommend Sears to anyone we've contacted the store, the warranty department and corporate and... Read more

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On 10/10/14 a technician from (So Cal Appliance) who is contracted with American Home Shield because my washer was making a lot of noise and the what was not draining when cycled to do so. The technician said he had to take the machine back to his shop because the drive shaft and the bearings were broken and he said he was not sure what else was broken he stated he had to take the machine apart... Read more

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I had Michael and son install an electric box because mine melted. I thought all was great. I was having issues with my house of flickering of lights and things burning up. They were told this. Well the panel was replaced. I thought they did a great job. We ended up with new appliances because everything was burned up. My husband went to install a new dishwasher and got shocked all because the... Read more

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The worst service ever. Took a month each to get a garage door opener and washer fixed. Customer service is nothing but rude. Took multiple trips to make repairs. Would not cancel our account. Do not use this company. It would be cheaper and easier to save your money and buy the item new when it broke. Even the the furnace would generally be 2 thousand dollars. That is about 2 years of this... Read more

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Get two quotes BEFORE you agree to let them do the work. I have no idea about the quality of their work so I can't comment on that. The gas company told me I needed three valves replace in my heating system so I called Benjamin Franklin and asked if they could do it that day. I explained in detail what needed to be done and they said they would have to wait until the next day because it would... Read more

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They ripped off my 65 year old mother! Said they replaced 20 foot of pipe in her back yard and yhscwater company came out and said they were lying because no part of the yard had been dug up! Charged her 1200.00$ for replacement of 6 inch piece of pipe to fix a leak. Add comment

     

Technician was rude, with an attitude before he started the job,he indicated he was not going to stay late to complete the job and then just said the unit was unrepairable which in most cases would cover his butt. He indicated on the phone to his back office he would not stay late to repair the refrigerator, and then put in a compressor after assuring me the test he ran had indicatied it need a... Read more

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