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NEVER use A&E factory repairs if you need an appliance repaired. Our refrigerator broke while on vacation and a repairman came to fix it. We came home from vacation to discover he broke both the refrigerator and the freezer! We call again, and they say they will have someone out in a week. The big day comes, and all he says is that he has to order a part which will be in in another week. The... Add comment

I just had to tell technician to get out of my house because he wouldn't do what I asked to to do. He was rude, belligerent, and back talked me like I was one of his kids. I asked him to check the dryer rollers because they were making the identical noise the dryer made a few months earlier and the rollers were replaced then. This company sucks!! We have spent well over 2,000.00 dollars in just a... Add comment

I BOUGHT DRYER FROM LOWES IN ATHENS GEORGIA, PAID GOOD MONEY FOR IT. LAST WEDNESDAY IT STOPPED DRYING MY CLOTHES. I CALLED THE PROTECTION WARRANTY PEOPLE AND THE SCHEDULED TECH PRO PLUS TO COME OUT ON FRIDAY BETWEEN 1-5PM. NOBODY SHOWED UP OR CALLED ME. I CALLED THEM AGAIN AND THEY RESCHEDULED ME FOR TUESDAY BETWEEN 8-12, NOBODY SHOWED UP OR CALLED. I CALLED THEM AT 1PM AND THEY LIED AND SAID... Read more

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our fridge was cool but not cold, so we figure it was a freon leak somewhere, wanted it fixed. Sears in tyler texas does not do repair there anymore but sends their customers with their fridges to "Mr. Appliance Repair". This places was told what we thought was wrong (exactly). They said they needed to do a diagnostic study and pay an up front fee. WELL this diagnostic study was to plug the... Read more

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This is by far the worst company I have ever dealt with. From customer service to the techinicians. They have been to my house 4 times. In the past 3 months and have yet been able to repair my refrigerator. And still have charged me labor and parts. Have not been refunded roughly 800 dollars. Kitchen aid has told me they will no long use this disgraceful company. I doubt I will get a response Read more

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CWS aka chilly warranty shop aka chilly marketing have now gone....offices closed in yapton and Worthing. ..cannot contact MAAC i am an independent engineer OWED MONEY trip to the MD I think worth my cost in petrol Add comment

This company scammed me out of repairs for my AC that was supposed to be covered. They denied my claim due to lack of maintenance. My unit has always been working fine and maintained properly, but they said it still wasn't good enough. I have since learned that they are being shut down and sued by the attorney general of New Jersey and the company had operated under a different name in the past... Read more

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I called Roto-Rooter out because my bathroom tub and shower had nasty water standing in them from a backup.  Once or twice a year I had drain problems, but usually I got them cleared with vinegar and lots of boiling water, and standing water with no drainage was very unusual.  The technician arrived and I explained the history to him and about where I thought the blockage was.  He fairly promptly... Read more

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I had a window of 8 am to 12 pm. At 11:50 a repair guy shows up who is not from Sears but from another appliance repair company. He doesn't speak to me and when I ask what's wrong, he says, "wait". Then he tells me in very broken English that I can barely understand that he needs to replace the seal. When I ask the price he says he has to go out to his car and then returns and attempts to sell me... Read more

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Called Mr Rooter and was quoted price to pump 1000 gallon tank. ( $179 ) then was told tank was excessively full and would have to pay an extra $115. Then I was told there was excessive sludge and that would cost additional $190. This is standard procedure for this company it seems. Don't get taken by Mr Rooter, find someone else. Add comment

 
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