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Other than coming at an inappropriate time in the evening the gentlemen was far too aggressive in his selling technique which made me feel very uncomfortable. There are groups of people in this area that impersonate companies or are straight out scamming neighborhoods so this selling technique is creating safety concerns throughout our communities. Not only do they not listen when you say no... Read more

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Ive lost 4.50$ due to broken machines in my appartment complex with no sign saying out of order. I called and they reunded me 5$ so i dont know who you were trying to get ahold of but they were more than happy to refund my money and add more than i lost. Im happy about that. But im pissed they cant get there *** out here and fix there *** machines and dryers that wont heat up. I also put my... Read more

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Placed an order on Monday. I expected the order to be delivered today (following Monday) called and found out that they canceled the order last week on Tuesday (day after I placed order) because suddenly stopped delivering to my complex. They didn't call me or issue a refund until I called them. Absolutely ridiculous. Add comment

Went in at 7pm they closed at 8pm would not take in anymore laundry they ran out of BAGS. Great service? No apology from the mgr. She just looked me not comment at all. Add comment

     

I came in to wash 6 loads of choths walk in the owner another man was in front neither of them spoke. lm black the next person walk in which was white thay spoke to make a long story short I asked can I have some coins he said very nasty only 2 dollars ok I just wash 6 load of choths which came to 15.00 dollars plus 4 dryers 4.00 dollars altogether was 19 dollars and you couldnt give me 4... Read more

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We Have. Always tell them every week about empty coins they should come more than once amonth Add comment

     

I went to James laundromat in new London ct...I have always done my laundry there and never had a problem until now...I went and did my clothes when the washing was done and took my clothes out one of my sweater was shred to pieces... I go and showed the lady and ask what they could do about it she gave me an attitude and said that it was come and sense not to put the sweater in that machine. .I... Read more

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I just put $50 on my laundry card online and was given a code. I went to the laundry room and put my card and the code in. I was given an invalid code message. I called the company which I was on the phone with when I loaded my card and was told there is nothing they can do! Even the manager was an incompetent *** and I was basically told I was screwed. I will be contacting the BBB tomorrow and... Read more

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I am very disappointed and unhappy with your service. I got TWO SILK BLOUSES SPOILED in your "Professional Cleaning location in Essex". I had to wait more than two weeks in order to get them "cleaned", and for my surprise this delay was because they were A MESS! The manager wasn't helpful at all. I have pictures of the damage and the receipt. I had 8 garmets "cleaned" at this location: five... Read more

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I realize Zip's is a low-grade dry cleaning service, and I hate myself for using them to clean my Anthropologie dress. They burned holes in my dress; they blamed Anthro; told me to go to Anthro and get my $ back. After I laughed at them, they said to fill a claim form to have corporate assess the damage. Three mos. later, I'm still waiting for my dress. Called the store 4 Xs, nothing. No one... Read more

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